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Customer Retention Strategy courses Hammersmith
- Course
- Hammersmith
- Intermediate
- 1 Day
... and strategic CRM, with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level... Learn about: Sales Training, Customer Relationship Management, Customer Retention Strategy...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer Care, Customer Retention Strategy, Customer Relation Management...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Communication Training, Customer relationship, Customs and Excise...
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