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Customer Retention Strategy courses West Midlands
- Short course
- Birminghamand6 other venues
- Wymeswold, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- September
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Objection Handling, Customer relationship, Customer Retention Strategy...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Manager, Customer relationship, Customer Service...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer Relationship Management, Customer Manager, Customer relationship...
- Training
- Birminghamand4 other venues
- Wembley, London, City Of London
- Intermediate
- 1 Month
...The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2). Statutory Demands... Learn about: Customer Retention Strategy, Customer Service, Debt Management...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- March
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer relationship, Customer Manager, Public Sector...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- March
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Tourism Hospitality, Customer Relationship Management, Customer Manager...
- Short course
- Birminghamand6 other venues
- Wymeswold, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- September
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Customer Manager, Customer Service Skills, Customer Service...
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