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      CPD Courses

      Customer Service

      CPD Courses
      Online
      Special Emagister price

      £180 £11
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      20710... More
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      Important information

      Typology Course
      Level Beginner
      Methodology Online
      Class hours 80h
      Duration Flexible
      Start Different dates available
      • Course
      • Beginner
      • Online
      • 80h
      • Duration:
        Flexible
      • Start:
        Different dates available
      Description

      Discover what it takes to become a professional hotel manager by studying the industry’s most important fundamentals and core concepts. Explore each standard hotel department, along with the role the manager plays in bringing together each crucial piece of the puzzle.

      This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

      Important information

      Price for Emagister users: On course completion students can claim accredited certificate by paying £35 accreditation fee. Certificate postal charges will be £9

      Facilities (1)
      Where and when
      Starts Location
      Different dates available
      Online
      Starts Different dates available
      Location
      Online

      To take into account

      · Requirements

      There is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course.

      Questions & Answers

      Ask a question and other users will answer you

      What you'll learn on the course

      Customer Service Skills
      Customer Care
      Customer Service
      Customer Relationship Management
      Customer Retention
      Materials
      Service Operations
      Customer Manager
      Customer satisfaction
      Customer Service Focused Organisation
      Customer Service and Customers

      Teachers and trainers (1)

      Cpd Tutor
      Cpd Tutor
      Tutor

      Course programme

      Course Material

      All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

      Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

      • Online course materials
      • Question papers
      • Additional Supporting Material
      • Useful Links

      Course assessment

      You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

      Tutor Support

      When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.