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Customer Service Skills courses Wymeswold
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- May
- 2 Days
...buy How and when to use over 20 closing strategies The ability to handle difficult objections Improving Qualification The importance of effective... Learn about: Customer Relationship Management, Customer relationship, Objection Handling...
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- June
...This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 125h
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Relationship Counselling, Customer Manager, Relationship Marketing...
- Course
- Online
- Intermediate
- Different dates available
- 19h
..., all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn’t willing to admit his mistakes... Learn about: Correcting Poor Telephone Etiquette, Handling Interoffice Calls, Eliminate Phone Distractions...
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