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Customer Service Skills courses Wymeswold
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- May
- 2 Days
...buy How and when to use over 20 closing strategies The ability to handle difficult objections Improving Qualification The importance of effective... Learn about: Marketing Strategy, Objection Handling, Customer Relationship Management...
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- June
...This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate... Learn about: Selling skills, Customer Retention Strategy, Customer Manager...
- Course
- Online
- Intermediate
- 6h - 1 Year
... to handle enquiries efficiently while creating trust and clarity in every interaction. Throughout the course, you will explore customer service standards, service recovery techniques, tone and language control, and structured call flow methods. You will also develop improved confidence in managing... Learn about: Customer Relationship Management, Communication Skills, Customer satisfaction...
- Short course
- Online
- Intermediate
- Different dates available
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Service...
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