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Customer Service Skills courses Wymeswold
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- May
- 2 Days
...buy How and when to use over 20 closing strategies The ability to handle difficult objections Improving Qualification The importance of effective... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Relationship Management...
- Short course
- Wymeswoldand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- June
...This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate... Learn about: Sales Training, Customer Service, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 200h
... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer Manager, Customer Retention, Customer care operatives...
- Short course
- Online
- Intermediate
- Different dates available
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service, Customer Service Skills...
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