Customer service training - critical elements of customer service - e-book

Dita Consulting

Course

Online

Price on request

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Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Demonstrate a customer service approach                                                             

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

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Subjects

  • Management
  • Approach
  • Customer Service
  • Confidence
  • Communication
  • Behaviour
  • Technique
  • Understanding
  • Critical
  • Service approach
  • Problem solver

Course programme

Learning Outcomes

  • Demonstrate a customer service approach
  • Understand how your own behaviour affects the behaviour of others
  • Demonstrate confidence and skill as a problem solver
  • Apply techniques to deal with difficult customers
  • Make a choice to provide customer service

See related categories

Customer service training - critical elements of customer service - e-book

Price on request

The best Customer Management courses

See all

See all