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Distance and online learning Telephone Skills courses
PTP Training & Marketing Ltd
- Short course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...(An exercise to discover delegates' personal experience of poor service.) 10:45 - 11:00 Incoming Calls - The Basics & Handling Complaints... Learn about: Call Centre, Best Practice...
Price on request
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John Academy
- Course
- Online
- Different dates available
- 9h
...to acquire skills for their profession. People who are interested in call centre customer service training. Module One: Getting Started Workshop Objectives Module... Learn about: Call Centre, Customer Service, Getting Beyond the Gate Keeper...
£ 20
£ 199