8

Distance learning Telephone Skills college courses

Sort by
YOUR CURRENT SELECTION
  • Telephone Skills
  • Online / Distance
WHERE TO STUDY
Country
METHODOLOGY
  • All 50
  • Online/Distance 8
  • Classroom-based 28
  • Blended 1
  • Inhouse 13
COURSE TYPE
  • All 62
  • Course 45
  • Training 9
  • Further Education 8
PRICE
  • £2,000
  • £1,000 or less
SUBJECT AREA
  • Personal Development 125
  • Communication Skills 19
  • Telephone Skills 8
  • Other Communication Skills 7
  • Presentation Skills 3
  • Assertiveness 1
DURATION
  • Hours 2
  • Days 0
  • Weeks 0
  • 3 months 1
  • 6 months 5
  • 9 months 0
  • Year(s) 0
International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online college course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Software architecture, Software Marketing, Technology in Management... More


Price on request
Add to comparator
  • NVQ
  • Online

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Care, Customer Service Skills... More


Free
Add to comparator
  • NVQ
  • Distance Learning
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Care, Verbal Communication, Effective Communication... More


£695
VAT exempt
Add to comparator
  • BTEC
  • Distance Learning
  • 12 Weeks

...service that are recognised and understood as the basic principles for service excellence. Knowing the Rules to Follow When Developing Customer Service... Learn about: Persuasion Skills, Negotiation Skills, Customer Care... More


£650
+ VAT
Add to comparator
  • NVQ
  • Distance Learning
  • 6 Months

... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres... Learn about: Customer Service Skills, Call Centre, Influencing Skills... More


£850
VAT exempt
Add to comparator
  • NVQ
  • Online

...NVQ Level 3 in Customer Service To complete this course you will have to complete three mandatory units focused on your customer services role and... Learn about: Customer Care, Customer Service Skills... More


Price on request
Add to comparator
  • NVQ
  • Distance Learning
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Customer Care, Customer Service Skills... More


£895
VAT exempt
Add to comparator
  • NVQ
  • Distance Learning
  • 6 Months

... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone... Learn about: Negotiation Skills, Customer Care, Customer Service Skills... More


£750
Add to comparator
  • NVQ
  • Distance Learning
  • 6 Months

...To successfully complete your training, achieving all units listed in your chosen programme. Moving onto more specialised courses. Suitable for: The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff, usually Team Leader/Manager level. It will develop your skills... Learn about: Customer Service Skills, Customer Care, Call Centre... More


£1,100
Add to comparator