Courses in Edinburgh

...people Build stronger relationships with people in all situations Establish and maintain credibility using positive language Overcome objections tactfully...

...The course closes in the early afternoon of Day 5 and Practitioner results are available within 6-8 weeks of the exam. Key Learning Points PRINCE 2 Introduction...

...experienced credit controllers who may require a refresher or some new ideas! Credit controllers, Collectors, Credit Managers, Owner Managers...

...written materials prepared by the speakers especially for this seminar. Scottish Paralegal Association Continuing Professional Development 5 hours 30 minutes...

...Suitable for: Senior and Middle Managers, Supervisors and Team Leaders Senior and Middle Managers, Supervisors and Team Leaders Trains and coaches participants in the approach...

...On completion you will be able to act as a Programme Manager for a programme with a coherent project portfolio or to act as a member of a Programme Office...

...this course will enable participants to create and maintain a positive approach which can be applied to all situations not just at work. Participants...

...• The sources and types of risk Directing a Project • Responsibilities of a Project Board • Working as a Project Management Team Managing a Project • Controlling...

...Because of the essentially practical nature of both coaching and counselling processes, the course makes use of participative 'Realplay' exercises...

...documentation Real Life Case Studies • Writing the Project Brief • Developing a Project Quality Plan • Developing the Product Breakdown Structure • Writing...

...focused networking technique Develop a solid, well-founded positive self-regard to enhance self-esteem and confidence Define an ad hoc Personal Action...

...You will understand how PRINCE2, the popular project management standard, provides the controlled environment for managing projects working from a project's...

...skills suited to all interview situations Understand the significance of non-verbal communication Use the best approach to interview different types...

...processes • Creating a baseline plan Tracking project progress Modifying the environment for tracking • Tracking and updating tasks • Entering data for...

...Suitable for: Senior, Middle Managers and Supervisors Senior, Middle Managers and Supervisors Appraisal interviewing aims to improve the performance...

...skill it is perhaps wise to optimise performance in this area. This course will show participants how to use meetings effectively, how to prepare for various types of meeting...

...It may also involve one or more confidential sessions between individual parties and the mediator. A successful mediation results in a binding agreement between the parties... Learn about: Conflict Resolution...

...of ideas.With the whole brain thinking techniques of mind mapping you can break down the critical blocks that hinder free-thinking and discover a whole...

...and not as previously assumed, the territory only of the senior executive at head office. Indeed, in today’s digital age, it is imperative that people...

...system Apply techniques to help manage stress at work Evaluate how their time is currently spent Manage time effectively by predicting and taking control...