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PTP course was amazing, 'Winning more Business on the telephone'. Tracey Richards was an amazing trainer, she was really helpful and she taught the course in a great manner. I would surely recommend the same to all.
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- Short course
- Edinburghand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...14:30 Delivering Feedback and Difficult Messages 14:30 - 15:15 Successfully Setting Objective to Improve Performance 15:15 - 16:30 Case Study/Practical... Learn about: Staffing Situations, Questioning skills, Managing Poor Performance...
...14:30 Delivering Feedback and Difficult Messages 14:30 - 15:15 Successfully Setting Objective to Improve Performance 15:15 - 16:30 Case Study/Practical... Learn about: Staffing Situations, Questioning skills, Managing Poor Performance...
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PTP course was amazing, 'Winning more Business on the telephone'. Tracey Richards was an amazing trainer, she was really helpful and she taught the course in a great manner. I would surely recommend the same to all.
← | →
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The course was informative, amazing and interactive. I enjoyed the course and trainers, I would recommend the same to all. Since, the group was small, it created an impact. I would surely recommend finance terminology course to all. I had a nice time overall.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- June
...16.30 Establish Checklist of Best Practice 16:30 Summary & Action Plans Agreed... Learn about: Effective meetings, Running a Meeting...
...16.30 Establish Checklist of Best Practice 16:30 Summary & Action Plans Agreed... Learn about: Effective meetings, Running a Meeting...
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The course was informative, amazing and interactive. I enjoyed the course and trainers, I would recommend the same to all. Since, the group was small, it created an impact. I would surely recommend finance terminology course to all. I had a nice time overall.
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Tracey Richards, is one the excellent trainer, I lately atteneded Excellent customer care - Incoming calls course, I had a nice time in all. They cater to all my needs and requirements.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market... Learn about: Team Training, Management Tools, Leadership Styles...
...This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market... Learn about: Team Training, Management Tools, Leadership Styles...
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Tracey Richards, is one the excellent trainer, I lately atteneded Excellent customer care - Incoming calls course, I had a nice time in all. They cater to all my needs and requirements.
← | →
- Course
- Edinburgh
- 2 Days
...On completion of this course students will be able to describe the main features of DB2 but will not have the required hands-on experience required...
- Course
- Edinburgh
- 2 Days
...in Explorer Intrinsic Events The Onmouseover Event Handler The Onclick Event Handler The Alert Method JAVASCRIPT STRUCTURE Case Sensitivity Whitespace...
- Course
- Edinburgh
- 2 Days
...Course Objectives This Course provides students with the skills to write effective Java Servlets. During the Course the student will write many of these...
- Short course
- Edinburgh
- 1 Day
...describe the use of CICS Transient Data describe how exceptional conditions are handled describe how programs handle database backout and recovery understand...
- Short course
- Edinburgh
- 1 Day
...students will be more familiar with the IT environment and have a better understanding of the IT department. Course Objectives Whilst covering the basics...
- Short course
- Edinburgh
- 1 Day
...The Course is aimed at developers new to the z/OS environment. This Course covers the basic concepts of the z/OS Mainframe environment, its structure...
- Short course
- Edinburgh
- 1 Day
...Pad Profile Replace Reset Show Sort Undo VFMT Zero LINE COMMANDS The Major Primary Commands Insert Repeat Delete Copy Move After Before Overlay Exclude...
- Short course
- Edinburgh
- 1 Day
...Grant, Revoke and Modify Privileges Column Impact Analysis SQL Analysis Print Data Referential and Application Relationships SYSTEM PARAMETERS An Overview...
- Short course
- Edinburgh
- 1 Day
...TO THE UTILITY PROGRAMS Dataset Utility Programs System Utility Programs Independent Utility Programs UTILITY CONTROL UTILITY PROGRAMS UTILITY JCL STATEMENTS...
- Short course
- Edinburgh
- 1 Day
...During these sessions the delegate will gain experience of writing COBOL or PL/1 batch programs to access IMS databases, using the parameters taught...
- Short course
- Edinburgh
- 1 Day
...so that experience is gained in the key areas of maintaining VSAM datasets. The course is aimed at developers' wanting to design, set up and maintain VSAM clusters...
- Course
- Edinburgh
- 2 Days
.../ Functions in Group By Qualified Column names in Insert and Update Is Not Distinct From Hidden Rowid Generation Multiple Distinct Scalar Fullselect Scalar...
- Course
- Edinburgh
- 5 Days
...objects and relationships Use Freeway Explorer to process uploads and downloads Use the development workbench Create and manipulate objects and relationships...
- Course
- Edinburgh
- 5 Days
...Distinct Types Data Capture The Alter Table Statement The Rename Table Statement Listing Table / Tablespace Information Schema Definition Indexes Index Organisation...
- Course
- Edinburgh
- 5 Days
...Binary String Data Bit Data Variable Initialisation INIT With Structures INIT With Arrays Defined Statement Position Statement STRUCTURES Structure Definition...
- Course
- Edinburgh
- 2 Days
...student will be able to: Develop structured Casegen Batch Programs Understand and use the different reporting groups Generate Database access Customise...
- Course
- Edinburgh
- 2 Days
...Dictionary Object SEQUENTIAL FILE ACCESS File Access File Numbers, Opening/Closing/Reading/Writing files Using the TextStream Object BOOKMARKS Types of Bookmarks...
- Training
- Edinburgh
- 2 Days
...the z/OS development environment. This course covers the understanding and writing of JES/2 JCL. The course teaches the writing of JCL statements using...
- Course
- Edinburgh
- 3 Days
...is taught how to write programs that issue TSO commands, read and write to z/OS datasets, access the REXX Datastack, manipulate string...
- Course
- Edinburgh
- 2 Days
...types of COBOL or PL/1 programs accessing the various VSAM datasets available. Examples are used extensively, ranging from simple code snippets to...