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Courses in Edinburgh

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Russbridge Academy Ltd

LEVEL 3: ASSESSOR (TAQA) VOCATIONAL LEVEL COURSE in Edinburgh

5.0
40 reviews
  • I HAVE DONE FIRST AID AT WORK COURS, OUR TEACHER SEDDIQUE WAS VERY PROFESSIONAL AND PLEASANT PERSON. I AM VERY SATISFIED FOR EXCELLENT SERVICE AND I WOULD SUGGEST OTHERS TO DO COURSE FROM RUSSBRIDGE ACADEMY. AGAIN THANKS FOR EVERYTHING;
    ← | →
  • The online course is fantastic. The instructors (Abdullah Seddique) is very knowledgeable and always willing to help. I would strongly recommend Russbridge Academy to any other students.
    ← | →
  • Very good course. I enjoyed the Micro Teach session, as a tutor fransis created a warm, engaging atmosphere. I will recommend the course to my friends.
    ← | →
Russbridge Academy Ltd
  • Course
  • Edinburgh
    and
    29 other venues
    • London, Stratford, Wood Green, Croydon, Harrow, Greenwich, North Acton, Elephant & Castle, Oxford, Southampton, Sheffield ...
  • 22 Oct 2026
  • Internship
15 Years Experience

...and practices of assessment D/601/5313 Unit 3: Assess vocational skills, knowledge and understanding F/601/5319 Please note: Unit 1 will give you comprehensive... Learn about: Skills tests...

Exclusive price

£ 320 £ 700
15 Years Experience

...and practices of assessment D/601/5313 Unit 3: Assess vocational skills, knowledge and understanding F/601/5319 Please note: Unit 1 will give you comprehensive... Learn about: Skills tests...

  • I HAVE DONE FIRST AID AT WORK COURS, OUR TEACHER SEDDIQUE WAS VERY PROFESSIONAL AND PLEASANT PERSON. I AM VERY SATISFIED FOR EXCELLENT SERVICE AND I WOULD SUGGEST OTHERS TO DO COURSE FROM RUSSBRIDGE ACADEMY. AGAIN THANKS FOR EVERYTHING;
    ← | → see all
  • The online course is fantastic. The instructors (Abdullah Seddique) is very knowledgeable and always willing to help. I would strongly recommend Russbridge Academy to any other students.
    ← | → see all
  • Very good course. I enjoyed the Micro Teach session, as a tutor fransis created a warm, engaging atmosphere. I will recommend the course to my friends.
    ← | → see all
PTP Training & Marketing Ltd

Consultancy Skills - (2 Day course) in Edinburgh

5.0
1 review
  • The course was excellent and professional enough to recommend to aspiring students.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • December
  • 2 Days

...– 10:00 Coffee & Course Objectives 10:00 – 10:45 The role and scope of the consultant 10:45 – 11:30 Signs of an unhealthy Organisation 11:30 – 12:00 The... Learn about: Unhealthy Organisation, Managing Conflict, Consultancy Skills...

£ 950

...– 10:00 Coffee & Course Objectives 10:00 – 10:45 The role and scope of the consultant 10:45 – 11:30 Signs of an unhealthy Organisation 11:30 – 12:00 The... Learn about: Unhealthy Organisation, Managing Conflict, Consultancy Skills...

  • The course was excellent and professional enough to recommend to aspiring students.
    ← | →
Russbridge Academy Ltd

LEVEL 4: CERTIFICATE IN EDUCATION & TRAINING (CET) COURSE (Online) in Edinburgh

5.0
8 reviews
  • LEVEL 4: CERTIFICATE IN EDUCATION & TRAINING (CET) CERTIFICATE ARRIVED TODAY. YEEEEEEES
    ← | →
  • EXCELLENT AND OUTSTANDING CUSTOMER SERVICE.
    ← | →
  • JUST COMPLETED LEVEL 4: CERTIFICATE IN EDUCATION & TRAINING (CET) COURSE VIA ONLINE. GOOD TUTOR SUPPORT.
    ← | →
Russbridge Academy Ltd
  • Course
  • Blended in Edinburgh
    and
    17 other venues
    • Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Elephant & Castle, Oxford, Stafford, Glasgow ...
  • 16 Oct 2026
  • 6 Months

...Chapter 1: Understanding roles, responsibilities and relationships in education and training. Chapter 2: Understand the relationships between teachers... Learn about: Education Studies, Education Management...

£ 530

...Chapter 1: Understanding roles, responsibilities and relationships in education and training. Chapter 2: Understand the relationships between teachers... Learn about: Education Studies, Education Management...

  • LEVEL 4: CERTIFICATE IN EDUCATION & TRAINING (CET) CERTIFICATE ARRIVED TODAY. YEEEEEEES
    ← | → see all
  • EXCELLENT AND OUTSTANDING CUSTOMER SERVICE.
    ← | → see all
  • JUST COMPLETED LEVEL 4: CERTIFICATE IN EDUCATION & TRAINING (CET) COURSE VIA ONLINE. GOOD TUTOR SUPPORT.
    ← | → see all
PTP Training & Marketing Ltd

Introduction to Project Management course in Edinburgh

5.0
1 review
  • The training given was quite professional and personalised, they offered great tips and tricks which can be proven good in the time of crisis. I enjoyed every aspect of it.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    4 other venues
    • Birmingham, Leeds, London, Nottingham
  • Intermediate
  • May

...and scope 11:00 - 11:15 Coffee 11:15 - 12:30 Phase 2 : Planning the key stages, tasks and responsibilities 12:30 - 13:15 Lunch 13:15 – 14:15 Phase... Learn about: Project Management, IT Project Management, Project objectives...

£ 480

...and scope 11:00 - 11:15 Coffee 11:15 - 12:30 Phase 2 : Planning the key stages, tasks and responsibilities 12:30 - 13:15 Lunch 13:15 – 14:15 Phase... Learn about: Project Management, IT Project Management, Project objectives...

  • The training given was quite professional and personalised, they offered great tips and tricks which can be proven good in the time of crisis. I enjoyed every aspect of it.
    ← | →
PTP Training & Marketing Ltd

Minute Taking Masterclass course in Edinburgh

5.0
1 review
  • The training was personalised, trainers were good and handouts were quite useful. I had a good time overall, four members of our team did the Project Management Course. We felt facilitated, there were times they seemed to overran on time since we enjoyed a lot discussing and digressing from the main topic.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    5 other venues
    • Birmingham, Leeds, London, Manchester, Nottingham
  • Intermediate

...ensuring accuracy and achieving an easy to read visual layout. 11.00 – 11.15 Coffee 11.15 – 11.45 Published agendas and hidden agendas – their effects... Learn about: Minute Taking...

£ 480

...ensuring accuracy and achieving an easy to read visual layout. 11.00 – 11.15 Coffee 11.15 – 11.45 Published agendas and hidden agendas – their effects... Learn about: Minute Taking...

  • The training was personalised, trainers were good and handouts were quite useful. I had a good time overall, four members of our team did the Project Management Course. We felt facilitated, there were times they seemed to overran on time since we enjoyed a lot discussing and digressing from the main topic.
    ← | →
PTP Training & Marketing Ltd

Proof Reading course in Edinburgh

5.0
1 review
  • Tracey is an amazing trainer and I had a wonderful training session with her and it's not the first time. PTP offered great services and it has been years. The attendees had a positive feedback session.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • August

...16.30 Ten keys to success as a proofreader 16:30 Summary and action plans agreed... Learn about: Style sheet, Proofreading process, Proofreading practice...

£ 480

...16.30 Ten keys to success as a proofreader 16:30 Summary and action plans agreed... Learn about: Style sheet, Proofreading process, Proofreading practice...

  • Tracey is an amazing trainer and I had a wonderful training session with her and it's not the first time. PTP offered great services and it has been years. The attendees had a positive feedback session.
    ← | →
PTP Training & Marketing Ltd

The Art Of Delegation course in Edinburgh

5.0
1 review
  • The team was professional and I had a wonderful time, team was great.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • August
  • 1 Day

...the barriers associated with delegation Develop a planned approach to delegation Communicate delegated tasks effectively Choose and use appropriate delegation...

£ 480

...the barriers associated with delegation Develop a planned approach to delegation Communicate delegated tasks effectively Choose and use appropriate delegation...

  • The team was professional and I had a wonderful time, team was great.
    ← | →
PTP Training & Marketing Ltd

Essential Leadership Practices - Half Day (am) course in Edinburgh

5.0
1 review
  • PTP is a great place to get trained, I joined Coaching and mentoring course and would surely recommend the same. Here we learned multiple management techniques. Thought this session was not the part of the training but enjoyed one to one sessions and it was truly a delight.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • March

...It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when and... Learn about: Leadership skill, Managers and Leaders...

£ 280

...It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when and... Learn about: Leadership skill, Managers and Leaders...

  • PTP is a great place to get trained, I joined Coaching and mentoring course and would surely recommend the same. Here we learned multiple management techniques. Thought this session was not the part of the training but enjoyed one to one sessions and it was truly a delight.
    ← | →
PTP Training & Marketing Ltd

Effective Management of Your Team course in Edinburgh

5.0
1 review
  • The training session was fulfilling and satisfactory.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    4 other venues
    • Leeds, London, Manchester, Nottingham
  • Intermediate
  • February

...(How to remove the organisations structure and agree the boundaries.) 14:00 - 15:00 Self-directed teams (What is a self-directed team and how can they be developed... Learn about: Effective Management, Team Training, Management Tools...

£ 480

...(How to remove the organisations structure and agree the boundaries.) 14:00 - 15:00 Self-directed teams (What is a self-directed team and how can they be developed... Learn about: Effective Management, Team Training, Management Tools...

  • The training session was fulfilling and satisfactory.
    ← | →
PTP Training & Marketing Ltd

Cutting Costs and Waste in Your Office course in Edinburgh

5.0
1 review
  • This training is nothing but an absolute pleasure. I would say 10/10, need I say more ?
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate

...14.45-15.45:Case studies. Look what others have achieved. 15.45-16.45:Developing a cost-cutting green office charter and action plan. Finish... Learn about: Cutting Costs, Office IT, Effective office management...

£ 480

...14.45-15.45:Case studies. Look what others have achieved. 15.45-16.45:Developing a cost-cutting green office charter and action plan. Finish... Learn about: Cutting Costs, Office IT, Effective office management...

  • This training is nothing but an absolute pleasure. I would say 10/10, need I say more ?
    ← | →
PTP Training & Marketing Ltd

Creative Problem Solving course in Edinburgh

5.0
1 review
  • The course was pretty interesting and Tracey was an amazing trainer and I would recommend the same to anyone. She explained real life examples and it was a great way to clear things in a proper light. I gained a lot from, interpreting financial statements course. Thanks for the same.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate

...This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach... Learn about: Problem Solving...

£ 480

...This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach... Learn about: Problem Solving...

  • The course was pretty interesting and Tracey was an amazing trainer and I would recommend the same to anyone. She explained real life examples and it was a great way to clear things in a proper light. I gained a lot from, interpreting financial statements course. Thanks for the same.
    ← | →
PTP Training & Marketing Ltd

Connecting and Communicating - Half Day (am) course in Edinburgh

5.0
1 review
  • The course was delivered as promised and the delegates said they had a geat training sesison.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • March

...(Mid - morning coffee and tea will be served as we work)... Learn about: Communication areas, Communication situations, Communication Skills...

£ 280

...(Mid - morning coffee and tea will be served as we work)... Learn about: Communication areas, Communication situations, Communication Skills...

  • The course was delivered as promised and the delegates said they had a geat training sesison.
    ← | →
PTP Training & Marketing Ltd

Communication Skills course in Edinburgh

5.0
1 review
  • The course was as per our needs and they tailored it exactly the way we wanted and training sessions were quite informative.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • October

...16:30 The Value of Planning in Both Internal and External Communication 16:30 Summary & Action Plans Agreed... Learn about: Communications Planning, Communication Training, Communication design...

£ 480

...16:30 The Value of Planning in Both Internal and External Communication 16:30 Summary & Action Plans Agreed... Learn about: Communications Planning, Communication Training, Communication design...

  • The course was as per our needs and they tailored it exactly the way we wanted and training sessions were quite informative.
    ← | →
PTP Training & Marketing Ltd

Communicating Effectively - Half Day (am) course in Edinburgh

5.0
1 review
  • Tracey was a great trainer and I must say they way she delivered training was simply outstanding. I would surley recommend this course to all. She used RMS as she fairly knew how important it was for us to get a hang on it.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • March

...Effectively - Half Day (am) - Timetable 09:30 – 10:00 Coffee and Course Objectives 10:00 – 10:30 Understanding the impact and cost of effective communication... Learn about: Communication Skills, Effective Communication, Communication Journalism...

£ 280

...Effectively - Half Day (am) - Timetable 09:30 – 10:00 Coffee and Course Objectives 10:00 – 10:30 Understanding the impact and cost of effective communication... Learn about: Communication Skills, Effective Communication, Communication Journalism...

  • Tracey was a great trainer and I must say they way she delivered training was simply outstanding. I would surley recommend this course to all. She used RMS as she fairly knew how important it was for us to get a hang on it.
    ← | →
PTP Training & Marketing Ltd

Coaching Skills for Sales Managers course in Edinburgh

5.0
1 review
  • The course was simply awesome and I had a nice time in all. Thanks for the same.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
  • Intermediate

...coupled with practice giving constructive feedback) 12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations... Learn about: Coaching Skills, Coaching Individual Experience, Coaching Definitions...

£ 480

...coupled with practice giving constructive feedback) 12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations... Learn about: Coaching Skills, Coaching Individual Experience, Coaching Definitions...

  • The course was simply awesome and I had a nice time in all. Thanks for the same.
    ← | →
PTP Training & Marketing Ltd

Coaching Skills course in Edinburgh

5.0
1 review
  • The communication process was great and so was the booking process. The staff was friendly and the content of the course was great as well. Marc Holland was an excellent trainer.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • November

...of best practice based on delegates own experiences of receiving, coaching, mentoring etc.) 10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)... Learn about: Key Coaching Skills, Coaching Definitions, Exercises designed...

£ 480

...of best practice based on delegates own experiences of receiving, coaching, mentoring etc.) 10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)... Learn about: Key Coaching Skills, Coaching Definitions, Exercises designed...

  • The communication process was great and so was the booking process. The staff was friendly and the content of the course was great as well. Marc Holland was an excellent trainer.
    ← | →
PTP Training & Marketing Ltd

Coaching and Mentoring course in Edinburgh

5.0
1 review
  • Great trainer, they presented course nicely and delivery was awesome.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    5 other venues
    • Birmingham, Leeds, London, Manchester, Nottingham
  • Intermediate
  • March

...(Delegates both coach and receive coaching on an area of personal development) 16:30 Summary & Action Plans Agreed... Learn about: Avoid talking, Real issues, Cost effective...

£ 480

...(Delegates both coach and receive coaching on an area of personal development) 16:30 Summary & Action Plans Agreed... Learn about: Avoid talking, Real issues, Cost effective...

  • Great trainer, they presented course nicely and delivery was awesome.
    ← | →
PTP Training & Marketing Ltd

Building Personal & Professional Confidence course in Edinburgh

5.0
1 review
  • The communication was awesome and course was professional.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    5 other venues
    • Birmingham, Bristol, Leeds, London, Manchester
  • Intermediate
  • March

...13.00 - 14.00 Lunch 14.00 - 15.00 Professional Self Image (A practical session on focusing on our presence, which includes vocal exercises, breathing techniques... Learn about: Confidence Training...

£ 480

...13.00 - 14.00 Lunch 14.00 - 15.00 Professional Self Image (A practical session on focusing on our presence, which includes vocal exercises, breathing techniques... Learn about: Confidence Training...

  • The communication was awesome and course was professional.
    ← | →
PTP Training & Marketing Ltd

Building Excellent Working Relationships course in Edinburgh

5.0
1 review
  • The course was good and so were the handouts, it was a full of infomation and I enjoyed the session completely.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • May

...13.00 - 14.00 Lunch break 14.00 - 14.45 How to use the Rapport Model to identify someones style (Participants get to use their new-found knowledge by interviewing... Learn about: Communication Skills, Excellent Working Relationships, Communication design...

£ 480

...13.00 - 14.00 Lunch break 14.00 - 14.45 How to use the Rapport Model to identify someones style (Participants get to use their new-found knowledge by interviewing... Learn about: Communication Skills, Excellent Working Relationships, Communication design...

  • The course was good and so were the handouts, it was a full of infomation and I enjoyed the session completely.
    ← | →
PTP Training & Marketing Ltd

First Line Manager Skills course in Edinburgh

5.0
1 review
  • The course was great, handouts were amazing and presenter of the course was outstanding.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • June

...First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation... Learn about: Supervisory Process, Planning and Preparation of Projects, Proactive process...

£ 480

...First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation... Learn about: Supervisory Process, Planning and Preparation of Projects, Proactive process...

  • The course was great, handouts were amazing and presenter of the course was outstanding.
    ← | →
PTP Training & Marketing Ltd

Getting The Balance Right - Half Day (am) course in Edinburgh

5.0
1 review
  • They provided training as per our needs and it was a really amazing session in all thanks for the same.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate

...This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters... Learn about: Working Pattern, E Life Wheel, Personal Mission Statement...

£ 220

...This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters... Learn about: Working Pattern, E Life Wheel, Personal Mission Statement...

  • They provided training as per our needs and it was a really amazing session in all thanks for the same.
    ← | →
PTP Training & Marketing Ltd

Handling Difficult Conversations Confidently - Half Day (pm) course in Edinburgh

5.0
1 review
  • I simply enjoeyd Key selling course and they helped a lot in understanding key phrases, new ideas on how to approach new clients and basically getting potential clients. It was a good course overall.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate

...A step-by-step guide for handling challenging conversations Handling Difficult Conversations Confidently - Half Day (pm) - Timetable 13:45 – 14:00 Welcome... Learn about: Communication Training, Communication Preferences, Communication design...

£ 280

...A step-by-step guide for handling challenging conversations Handling Difficult Conversations Confidently - Half Day (pm) - Timetable 13:45 – 14:00 Welcome... Learn about: Communication Training, Communication Preferences, Communication design...

  • I simply enjoeyd Key selling course and they helped a lot in understanding key phrases, new ideas on how to approach new clients and basically getting potential clients. It was a good course overall.
    ← | →
PTP Training & Marketing Ltd

Influencing Skills course in Edinburgh

5.0
1 review
  • One to one training session was the best part of the course. It was the nice time in all.
    ← | →
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Birmingham, Bristol, Leeds, London, Manchester, Nottingham
  • Intermediate
  • May

...objective Application of theory to practice Influencing Skills - Timetable 09.30 - 10.00 Coffee, course objectives and introductions 10... Learn about: Communication Skills, Influencing Skills, Communication design...

£ 480

...objective Application of theory to practice Influencing Skills - Timetable 09.30 - 10.00 Coffee, course objectives and introductions 10... Learn about: Communication Skills, Influencing Skills, Communication design...

  • One to one training session was the best part of the course. It was the nice time in all.
    ← | →
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Reviews Courses in Edinburgh

Has your course finished? Share your opinion
5.0
The course was great, handouts were amazing and presenter of the course was outstanding. Student First Line Manager Skills
5.0
PTP is a great place to get trained, I joined Coaching and mentoring course and would surely recommend the same. Here we learned multiple management techniques ... Student Essential Leadership Practices - Half Day (am)
5.0
One to one training session was the best part of the course. It was the nice time in all. Student Influencing Skills
5.0
I simply enjoeyd Key selling course and they helped a lot in understanding key phrases, new ideas on how to approach new clients and basically getting ... Student Handling Difficult Conversations Confidently - Half Day (pm)
5.0
The course was delivered as promised and the delegates said they had a geat training sesison. Student Connecting and Communicating - Half Day (am)

Reviews Courses in Edinburgh

5.0
This training is nothing but an absolute pleasure. I would say 10/10, need I say more ? Student Cutting Costs and Waste in Your Office
5.0
The training session was fulfilling and satisfactory. Student Effective Management of Your Team
5.0
The course was as per our needs and they tailored it exactly the way we wanted and training sessions were quite informative. Student Communication Skills
5.0
The course was pretty interesting and Tracey was an amazing trainer and I would recommend the same to anyone. She explained real life examples and it was ... Student Creative Problem Solving
5.0
Tracey was a great trainer and I must say they way she delivered training was simply outstanding. I would surley recommend this course to all. She used ... Student Communicating Effectively - Half Day (am)
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