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Effective communication skills birmingham courses
- Course
- Birmingham
...The result of the recruitment project is to minimize the risk associated with hiring the wrong person. Training for a safety training is for employees and HR managers. The purpose of training is to present the most effective tools of recruitment and selection of workers... Learn about: Communication Training, Recruitment Process, IT risk...
- Course
- Birmingham
...The result of the recruitment project is to minimize the risk associated with hiring the wrong person. Training for a safety training is for employees and HR managers. The purpose of training is to present the most effective tools of recruitment and selection of workers... Learn about: Team Training, IT risk, Communication Training...
- Training
- (Birmingham)
- Advanced
- 1 Day
... are also encouraged to bring examples of their own written work to the public course. By taking this course, participants will increase their confidence in producing written material, adopt the principles of business writing style and language, learn how to write effective letters suitable for their purpose, brush... Learn about: Letter Writing...
- Course
- (Birmingham)
- 2 Days
...This course is designed for individuals who require to make presentations to groups of people using Microsoft PowerPoint and who would like to develop their skills and confidence. The aim of this course is to enable delegates to create a memorable impact when delivering PowerPoint presentations...
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I would like to say some words, of course it was a very pleased moment for me to pass this certificate, to qualify for this certificate and of course, this is not just a certificate for me. During these days, I have erudite a lot from Dr Crawford and of course, thought I have a very long eleven years of experience in HR and OD but I would concede and I would reconcile that many of the concepts and discussions made by DR Crawford with me were new for me and some of them I realized that those aspects are Art of OD and I have a firm amateurism that I will retrieve these motifs and new systems taught by him.
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- Short course
- Birmingham
- 5 Days
...Organising your team, your resources, and even your time are very important skills for managers, executives and entrepreneurs. HRODC offers this course in Organisational Improvement in order for you to develop these skills, which will help improve the performance and the results of your business... Learn about: Effective Communication, Organizational Skills, Communication Skills...
...Organising your team, your resources, and even your time are very important skills for managers, executives and entrepreneurs. HRODC offers this course in Organisational Improvement in order for you to develop these skills, which will help improve the performance and the results of your business... Learn about: Effective Communication, Organizational Skills, Communication Skills...
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I would like to say some words, of course it was a very pleased moment for me to pass this certificate, to qualify for this certificate and of course, this is not just a certificate for me. During these days, I have erudite a lot from Dr Crawford and of course, thought I have a very long eleven years of experience in HR and OD but I would concede and I would reconcile that many of the concepts and discussions made by DR Crawford with me were new for me and some of them I realized that those aspects are Art of OD and I have a firm amateurism that I will retrieve these motifs and new systems taught by him.
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- Course
- Birmingham
...Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals recognizes that apart from learning to optimize your own effectiveness and productivity, to be more effective, you need to be able to increase the effectiveness of your team, deal with difficult people... Learn about: Assertiveness Training, People Management, Communication Training...
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This course was tailored as per my needs. It was a good day. I enjoyed a lot. Every bit of the training was good. It was a nice experience.
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Informative, interesting and engaging training session overall. It enhanced my work skills and I enjoyed a lot. Thanks for the services.
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It was informative, engaging and entertaining. I enjoyed a lot overall it was a good place to be.
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- Short course
- (Birmingham)
- 1 Day
...This workshop is aimed entirely at how to deliver effective presentations. It pays particular attention to the importance of body language, effective speaking and the factors of voice, and has sessions on handling questions and answers, and controlling your nerves. The day ends with the opportunity... Learn about: Presentation Skills, Confidence Training, Communication Skills...
...This workshop is aimed entirely at how to deliver effective presentations. It pays particular attention to the importance of body language, effective speaking and the factors of voice, and has sessions on handling questions and answers, and controlling your nerves. The day ends with the opportunity... Learn about: Presentation Skills, Confidence Training, Communication Skills...
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This course was tailored as per my needs. It was a good day. I enjoyed a lot. Every bit of the training was good. It was a nice experience.
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Informative, interesting and engaging training session overall. It enhanced my work skills and I enjoyed a lot. Thanks for the services.
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It was informative, engaging and entertaining. I enjoyed a lot overall it was a good place to be.
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
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- Course
- Birmingham
- 1 Day
...The course will teach the delegates the right and wrong of delivering exceptional customer care to your clients. It will enhance their skills in communication techniques, handling difficult situations and will teach them how to project a professional and positive image. Suitable for: Any member... Learn about: Customer Care, Communication Skills, Customer satisfaction...
...The course will teach the delegates the right and wrong of delivering exceptional customer care to your clients. It will enhance their skills in communication techniques, handling difficult situations and will teach them how to project a professional and positive image. Suitable for: Any member... Learn about: Customer Care, Communication Skills, Customer satisfaction...
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
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I had a very clear and informative training day.
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- Short course
- (Birmingham)
- 1 Day
...This workshop is aimed entirely at how to deliver effective presentations. It pays particular attention to the importance of body language, effective speaking and the factors of voice, and has sessions on handling questions and answers, and controlling your nerves. The day ends with the opportunity... Learn about: Public Speaking, Communication Training, Executive Presentation...
...This workshop is aimed entirely at how to deliver effective presentations. It pays particular attention to the importance of body language, effective speaking and the factors of voice, and has sessions on handling questions and answers, and controlling your nerves. The day ends with the opportunity... Learn about: Public Speaking, Communication Training, Executive Presentation...
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I had a very clear and informative training day.
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- (Birmingham)
- 1 Day
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Course
- Birmingham
... basic behavioral styles and how to adapt to each. Capitalize on personal style for more effective communication. List tactics for dealing with difficult behaviors. Develop an action plan to improve supervision skills... Learn about: Communication Training, Body Language, Effective Communication...
- Training
- (Birmingham)
- Advanced
- 1 Day
... their effectiveness by learning and experiencing different methods of facilitation and communication skills to get results. The trainer for this course is a Fellow of the Chartered Institute of Personnel Development and holds a variety of coaching qualifications which can be utilised in performance coaching... Learn about: Effective Communication, Causes of Stress, Taking Control...
- Course
- (Birmingham)
- 1 Day
...and the points are well expressed. Good writing is hard work. This course is designed to show delegates the basics of good business writing... Learn about: Writing Skills, Email Etiquette, Writing Memos...
- Course
- Birmingham
... basic behavioral styles and how to adapt to each. Capitalize on personal style for more effective communication. List tactics for dealing with difficult behaviors. Develop an action plan to improve supervision skills... Learn about: Communication Training...
- Course
- Birmingham
- 2 Days
... relationships Managing day to day situations Action plans based around planning, organising and management skills Communication Skills Spoken communication... Learn about: Executive Assistant, Assertiveness Training, Executive PA...
- Course
- Inhouse (in Birmingham)
- 1 Day
... Relationships Identifying what you Need from Relationships MODULE 3: Models of Behaviour Learning outcomes: How we communicate, the parts of communication... Learn about: Challenges of Networking, Action plan, Quality Training...
- Training
- Birmingham
- Beginner
- 7 Days
... by the Coaching with NLP center. With this course you will learn to train using various methodologies. You will understand how each client sees the world from a different perspective. The skills you will gain during this training will enable you to train in various sectors. Whether you want to do personal... Learn about: Business Coaching, Life Coaching, Time management...
- Training
- (Birmingham)
- Advanced
- 1 Day
... delegate understand how to control each sales call and take confidence in their role. Effective techniques in dealing with 'gate-keepers', overcoming objections and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments... Learn about: Telesales Structure, Overcoming Objections, Company Image...