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Free customer service courses
- Course
- Online
- Different dates available
- 28h
... To Staying Motivated Improve Your Marketing Provide Top Customer Service Wrapping Up Administrative Management Module One – Getting Started Module Two – Why... Learn about: Ms Office, Office IT, Customer Service...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
... look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Care, Customer satisfaction, Telephone answering...
- Course
- Online
- Intermediate
- 4h - 1 Quarter
... seeking to strengthen their customer-focused capabilities in SaaS, technology, service, and subscription-based industries. With organisations increasingly prioritising customer retention and experience, customer success management has become a highly valuable skillset across global markets. By completing... Learn about: Customer Service, Customer Relationship Management, Customer Service Skills...
- NVQ
- (Bearsden)
- 12 Months
...The overall purpose is to challenge individuals to raise their customer service performance. Working to complete this award, individuals are given an opportunity to think reflectively about what they do now to deliver customer service. The programme of workplace assessment encourages...
- Short course
- Edinburgh
- 1 Day
...As a result of obtaining this unit, barstaff will be able to identify the basic service standards they must meet when working in on-licensed premises. Suitable for: Barstaff, working in on-licensed premises in England and Wales, as an introduction to the skills they will need to work professionally...
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- Course
- Online
- Intermediate
- 8h - 1 Year
... communication, incident management, and problem resolution within professional IT environments. Learners will gain a clear understanding of service desk functions, including handling user queries, diagnosing technical issues, managing tickets, and supporting hardware, software, and network-related problems... Learn about: Communication Training, Customer Service, Technical Support...
- Course
- Leicester
- Different dates available
...This is a distance learning course for people aged 19 and over. This nationally recognised qualification will help you gain and develop a career in the customer service industry, and will provide you with the knowledge and skills which are essential to all job roles that involve working... Learn about: Customer Service...
- Course
- Huntingdon
...All businesses, whether office-based or retail-based, can benefit from effective customer service and Customer Services Apprenticeships offers skills and knowledge needed to equip employees of all levels to provide excellent customer service. Customer Service Practitioner Standards focuses... Learn about: Customer Service...
- NVQ
- Online
...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...
- NVQ
- Chelmsford
- 6 Months
...NVQ Customer Service Level 2 Course Length: Approximately 6 months Course Days: N/A Start Date: Throughout the year Course Content... Learn about: Customer Service...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service...
- Course
- (Henley-on-thames, Oxon)
- 12 Months
...The Advanced Apprenticeship is for those who have experience in customer service and are able to handle more difficult customers and situations. It will help you suggest improvements to your company’s customer service policy and help with their implementation. This Apprenticeship is a good stepping... Learn about: Customer Service...
- Course
- Huntingdon
... job roles include: Customer Relationship Manager, Customer Service Co-ordinator, Customer Service Team Leader. Apprenticeships are made up of framework of qualifications and training based on testing competency and developing practical, occupational and transferable skills. PRACTICAL/COMPETENCY... Learn about: Customer Service...
- A Level
- Rhos-on-Sea
- Different dates available
...Ddim yn siŵr pa gam i'w gymryd nesaf? Efallai na chawsoch y graddau roeddech wedi gobeithio eu cael yn yr ysgol? Peidiwch â phoeni, efallai mai'r rhaglen... Learn about: Customer Service...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Service...
- Course
- (Henley-on-thames, Oxon)
- 12 Months
...The Intermediate Apprenticeship is designed for those who work or want to work within a customer-facing role. This could cover many roles across many different industry sectors. Apprentices will gain a basic knowledge and an understanding of how to deal with customers... Learn about: Customer Service...
- A Level
- Barnet
...Looking for a career in customer service? This qualification is suitable for those who wish to gain a good knowledge and understanding for a job that involves customer service. It provides easy progression to a Level 2 business course... Learn about: Customer Service...
- Course
...This course provides both the Apprentice and the Company with strong advantages in today's competitive market and current economic climate. In today's society customers have expectation of high service levels and customer loyalty is becoming harder to secure. Apprentices who have undertaken... Learn about: Customer Service...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Service...
- Course
- Eastleigh
...Customer Service Supervisor Customer Relationship Manager Customer Service Team leader Client Services Officer Events Coordinator... Learn about: Customer Service...
- Course
...This course provides both the Apprentice and the Company with strong advantages in today's competitive market and current economic climate. In today's society customers have expectation of high service levels and customer loyalty is becoming harder to secure. Apprentices who have undertaken... Learn about: Customer Service...
- Course
- Eastleigh
...Candidates can go on to complete Customer Service Level 4 or a management qualification Welcome to Eastlight choose from our onsite training solutions and scheduled training courses across a wide range of technical and non-technical topics... Learn about: Customer Service...