Government Funded Customer Management courses Leicestershire

...Resolve customer service problems Development and Improvement - Develop customer relationships - Support customer service improvements - Develop personal...

...Suitable for: Anyone who has a Customer Facing role or one in Customer Service. Anyone who has a Customer Facing role or one in Customer Service. NVQ Level...

...the delivery of customer service and recognises that your work in the customer service sector involves a range of diverse functions, tasks and activities...

...work with others to improve customer service - Promote continuous improvement in customer service - Develop your own and others customer service skills...

...Description Breakdown : To achieve the qualification you must complete 8 units, 2 mandatory * Understand customer service to improve service delivery...

...To a higher level managerial role within your organisation Course Description : You should be working in a company whose main business is a Contact Centre...

...To a job role with more autonomy within your organisation Course Description : You should be working in a company whose main business is a Contact Centre...

...position in your organisation and will have responsibility for managing other managers. The course will recognise the skills you have. Course Description...