22

Government Funded Communication Skills online courses

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SUBJECT AREA
  • Personal Development 58
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STARTING
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DURATION
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LEVEL
  • All levels 2
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  • HND
  • Distance Learning
  • Different dates available
  • 18 Months

...Studienstandorten Ziel unseres Master of Business Administration Fernstudiums ist es, Euch auf die Übernahme von Führungsfunktionen auf den verschiedenen... Learn about: Change Management, Business Administration, Master Business Administration... More


£13,218
VAT exempt
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  • Course
  • Online

...Use this communication skills training activity with your participants to increase their ability to communicate assertively with other people, and to give them practice and feedback in dealing with situations in an assertive manner. Suitable for: This training activity is intended for... Learn about: Persuasion Skills, Delegating Skills, Influencing Skills... More


Price on request
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  • NVQ
  • Distance Learning
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Customer Care, Effective Communication... More


£695
VAT exempt
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  • Course
  • Distance Learning

...To develop assertiveness skills, strategies and approachesd that allow the student to perform more effectively in the workplace. Suitable for: Anyone who would like to develop their assertiveness skills in the workplace... Learn about: Persuasion Skills, Delegating Skills, Influencing Skills... More


£250
VAT inc.
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  • Course
  • Online

...more creative and better equipped to get their job done effectively. This entertaining programme looks at the advantages and disadvantages of passive... Learn about: Negotiation Skills, Influencing Skills, Delegating Skills... More


£799
+ VAT
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  • Course
  • Distance Learning

... your rights and responsibilities how to influence the outcome of the meeting. Communicating in Groups: acquiring skills for getting a fair hearing... Learn about: Delegating Skills, Influencing Skills, Persuasion Skills... More


Price on request
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  • Short course
  • Distance Learning
  • 1 Day

...technique Giving feedback Format This course is instructor led in a classroom environment. We recommend a maximum of 8 delegates per course to ensure... Learn about: Negotiation Skills, Delegating Skills, Persuasion Skills... More


£895
+ VAT
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  • BTEC
  • Distance Learning
  • 12 Weeks

...Principles of Customer Service Delivery and Development: This unit reviews how organisations have developed an approach to and terminology for customer... Learn about: Call Centre, Customer Service Skills, Customer Care... More


£650
+ VAT
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  • NVQ
  • Online

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Care, Customer Service Skills... More


Free
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  • Course
  • Distance Learning
  • Beginner
  • Different dates available
  • 12 Months

... •Identify ways of improving personal communications skills Previous Knowledge Required You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected... Learn about: Presentation Skills, Communication Training, Effective Communication... More


£275
+ VAT
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  • Course
  • Online

.... People who are overly aggressive also need to increase their assertiveness skills in order to improve their relationships. Behaving assertively allows... More


£100
+ VAT
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  • Course
  • Distance Learning

...Making sure your behaviour and communication is assertive is invaluable in the workplace. But there is a fine line between non-assertive behaviour, assertive behaviour and aggression. Learning how to understand the impact of your behaviours on others and yourself will make it far easier for... Learn about: Negotiation Skills, Delegating Skills, Persuasion Skills... More


£249
+ VAT
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  • NVQ
  • Distance Learning
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Effective Communication, Customer Care, Customer Service Skills... More


£895
VAT exempt
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EMAGISTER CUM LAUDE
Information, Advice or Guidance Certificate Level 2 QCF - Distance Learning course
4.8 2 opinions
NCC Home Learning
  • NVQ
  • Distance Learning
  • Different dates available

...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Full Time, Customer Service... More


£300
+ VAT
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  • Course
  • Distance Learning

...more creative and better equipped to get their job done effectively. This entertaining programme looks at the advantages and disadvantages of passive... Learn about: Negotiation Skills, Influencing Skills, Delegating Skills... More


£1,299
+ VAT
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NVQ Level 3 Diploma in Customer Service (NCFE) - Online course
Bournemouth School of Marketing International
  • NVQ
  • Online
  • Different dates available
  • 6 Months
  • Support service
  • Online campus
  • Personal tutor

...relevant to businesses in the digital age. On this course, global customer service challenges will be examined, and how these challenges can be turned... Learn about: Customer Manager, Customer satisfaction, Organizational Skills... More


£8,995
VAT inc.
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  • NVQ
  • Distance Learning
  • 6 Months

... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres... Learn about: Call Centre, Customer Care, Negotiation Skills... More


£850
VAT exempt
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  • Course
  • Distance Learning

...Assertiveness is a philosophy and a technique of communication. It involves gaining a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience). Assertiveness can be defined... Learn about: Delegating Skills, Negotiation Skills, Influencing Skills... More


£895
+ VAT
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  • NVQ
  • Online

...Once a Learner has completed the course, they can move on to other learndirect courses relating to customer service, sales, personal development and productivity... Learn about: Customer Care, Customer Service Skills... More


Price on request
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  • NVQ
  • Distance Learning
  • 6 Months

... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone... Learn about: Influencing Skills, Customer Service Skills, Call Centre... More


£750
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  • Course
  • Online

... communication, or can complement general training on the subject of appraisal interviewing, for those who already have some knowledge of assertive communication... Learn about: Persuasion Skills, Influencing Skills... More


Price on request
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