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Customer Retention Government Funded
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Income-related Employments and Support ALlowance (ESA) Income Support Working Tax Credit (your assessed household income needs to be less than 15,276 per... Learn about: Team Leader, Team Training, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...grow your business and improve your career. From understanding the benefits of having strong customer relations, generating strategies for customer retention... Learn about: Customer relationship, Customer Retention, Customer Relationship Management...
- NVQ
- Online
- Different dates available
- 12 Months
...to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors. The qualification covers... Learn about: Quality Training, Customer satisfaction, Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement... Learn about: Customer Manager, Customer Relationship Management, Customer Care...
- NVQ
- Broadstairs
- Different dates available
...offering guidance and support through the qualification and carrying out assessment on the employer's premises. Course Structure The NVQ programme... Learn about: Customer Service, Customer Relationship Management, Relationship Marketing...
- Course
- Distance Learning
- Intermediate
- Different dates available
...but exceeds their expectations are the ones that stand out from the rest, they become the successful market leaders and they are the ones that grow and prosper... Learn about: Verbal Skills, Customer Retention Strategy, Customer Service Skills...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...and Agreeing the end point. Unit Three – Planning and Implementing the Client Assignment The following topics are covered: Stating client needs and clarifying outcomes... Learn about: Customer Care, Relation Management, Relationship Marketing...
- NVQ
- Online
- Different dates available
- 12 Months
...your performance Gathering feedback from a variety of sources Using feedback to improve your customer service Providing information to customers Dealing... Learn about: Customer Retention, Customer Service, Customer Care...
- NVQ
- Broadstairs
- Different dates available
...problems Development and improvement Qualification Aims By the end of the course, the student will have attained further understanding of the customer... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...involves providing technical advice to support working procedures in a contact centre environment. Typical job roles could include senior contact centre operator... Learn about: Team Leader, Relationship Marketing, Customer Relationship Management...
- NVQ
- Broadstairs
- Different dates available
...Each candidate is allocated a personal tutor, offering guidance and support through the qualification and carrying out assessment on the employer's premises... Learn about: Customer Retention, Customer Service, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Certain courses may have additional expenses for materials, equipment and trips for which the student may be liable. Contact us for details... Learn about: Customer Retention, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials, equipment and trips for which... Learn about: Customer Retention, Key Account Management, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...You are in receipt of, or are an un-waged dependent of someone currently in receipt of any of the following "income-based" benefits: Income-based Jobseekers Allowance (JSA)... Learn about: Relationship Marketing, Customer Relationship Management, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...(excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying for your first full Level 2 qualification, whatever your... Learn about: Customer Service, Customer Relationship Management, Key Account Management...
- NVQ
- Wolverhampton
...learning in groups ·Prepare and set up Mediation ·Stage the Mediation process ·Manage the process of Mediation ·Promote safe and positive working environments... Learn about: Customer Retention, Customer Service, Relationship Marketing...
- NVQ
- Wolverhampton
...An assessor will be appointed to provide support and assessment with the work place. You will need to present a portfolio of evidence for assessment and verification... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service...