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Customer Care Government Funded in London
- Vocational qualification
- Romford
- 18 Months
...working within the Hairdressing and Beauty Therapy salons in college must wear a mask and a visor. If you are exempt from wearing a mask a visor must be... Learn about: Sales Training, Customer Care, Sales Techniques...
- BTEC
- London
- Different dates available
- 5 Days
...the Door Supervisors course on the (New SPEC) Course Duration Physical Intervention Instructors course - 2 Day Cost of course including all fees £350 INCLUDING... Learn about: Customer Care, SIA Training, Communication Skills...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications comprise QCF credit-rated units developed by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector... Learn about: Verbal Communication, Customer Service, Effective Communication...
- NVQ
- Online
- Different dates available
- 12 Months
...these Dealing with disgruntled customers Unit 5: Customer Relations The importance of consistency Understand how to continually work to high standards... Learn about: Customer Care, Customer Retention Strategy, Customer Retention...
- NVQ
- Online
- 1 Year
...customer retention Understand how to monitor customer service interactions and feedback Understand equality, diversity and inclusion in the workplace Understand... Learn about: Functional skills, Customer Care, Customer Service...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
...Equality & Diversity Level 2 Certificate, online course. This knowledge based nationally recognised qualification is suitable for learners aged 14... Learn about: Customer Care, Travel and Tourism, Tourism management...
...Equality & Diversity Level 2 Certificate, online course. This knowledge based nationally recognised qualification is suitable for learners aged 14... Learn about: Customer Care, Travel and Tourism, Tourism management...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- NVQ
- Online
- Different dates available
- 6 Months
...(15 hours per week) and a work environment. Upon completion, successful students will be invited to join the NVQ Level 4 Diploma in Business Administration... Learn about: Business Plan, Social Media, Problem Solving...
- A Level
- Distance Learning
- Different dates available
- 1 Year
...will have an additional knowledge of this elite sector along with the Current Industry trends thereby keeping our students abreast of the current market Scenario... Learn about: Customer Care, Pre College, Consumer Behaviour...
- HND
- Online
- Different dates available
- 2 Years
...Financial Forecasts Business Law: An Introduction Business Contractual Relationships Business Graded Unit 1 Business Graded Unit 2 Creating a Culture... Learn about: Business Culture, Business Accounting, Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
...a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Financial Training, Quality Systems, Customer Service...
- NVQ
- Online
- Different dates available
...Assessments take the form of practical observations in each unit and an underpinning knowledge test (multiple choice paper) per unit. Progression... Learn about: Customer Care, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Customer care skills and Handling complaints. Unit Two -Customer Care on the Telephone The following topics are covered: Telephones – problems and opportunities... Learn about: Skills and Training, Quality Training, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector. These qualifications allow learners to apply knowledge... Learn about: Effective Communication, Customer Service, Verbal Communication...
- NVQ
- Online
- 2 Years
...Food & Beverage Management, and Restaurateurs. Course Content Subjects studied in year 1 (Subsidiary) include: Customer care in hospitality Personal... Learn about: Customer Care, Financial Control, Professional development...
- Course
- Distance Learning
- Beginner
- Different dates available
...problems and objections Controlling anger Dealing with criticism Communicating on the telephone Handling complaints Module 3: Reception Skills The... Learn about: Communication Skills, Telephone Skills, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...to be identified and agreed. Analyse client’s briefs and development implementation plans. Compose a portfolio of practical experiences, including reviews... Learn about: Customer Relationship Management, Quality Training, Customer Care...
- NVQ
- Online
...restaurants and bars. Being confident in talking about and serving wine is important for any career in hospitality. This course covers the most important areas of wine production... Learn about: Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
...you will then be awarded your certificate. The good news is, there is no final... Learn about: Customer Service Skills, Customer satisfaction, Customer Retention Strategy...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...contains the following topics: How to Recruit Staff; The Process of Recruiting. Unit Six – Dealing with Staff This Unit contains the following topics... Learn about: Communication Training, Business Plan, Ms Office...
- Course
- Distance Learning
- Beginner
- Different dates available
...Responding to Special Requests Module 6: Customer Service and Legislation Module 7: Dealing with Customer Complaints Module 8: Helping Customers with Particular... Learn about: Effective Customer Care, Customer Service, Customer Care...