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Classroom-based Customer Care Government Funded in Kent
- NVQ
- Broadstairs
- Different dates available
...Health and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Service Skills, Customer Care, Call Centre...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Team Leader, Relationship Marketing, Customer Retention...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...equipment and trips for which the student may be liable. Contact us for details... Learn about: Key Account Management, Relationship Marketing, Customer Retention...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications comprise QCF credit-rated units developed by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector... Learn about: Customer Care, Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
...a positive impression of yourself and your organisation How to identify a customers expectations Responding to customers expectations Developing relationships... Learn about: Customer Service Skills, Customer Service, Customer Care...
- NVQ
- Online
- 1 Year
...What jobs can I get? The Bournemouth & Poole College is affiliated with many professional bodies in the area of Business, Finance and Administration... Learn about: Customer Care, Functional skills, Customer Service...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
...To further students interest in this specific area or those looking move into further education. Aimed at students looking to resit or be home schooled... Learn about: Customer Care, Travel Tourism, Travel and Tourism...
...To further students interest in this specific area or those looking move into further education. Aimed at students looking to resit or be home schooled... Learn about: Customer Care, Travel Tourism, Travel and Tourism...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- NVQ
- Online
- Different dates available
- 6 Months
...The course is industry driven, tailored to align with the needs of companies and individuals. Students will receive practical workplace skills which... Learn about: Customer Manager, Business Plan, Social Media...
- A Level
- Distance Learning
- Different dates available
- 1 Year
...will have an additional knowledge of this elite sector along with the Current Industry trends thereby keeping our students abreast of the current market Scenario... Learn about: Pre College, Customer Care, Part Time...
- HND
- Online
- Different dates available
- 2 Years
...comprise 88 SCQF credit points at SCQF level 8 and 96 SCQF credit points at SCQF level 7. Candidates must complete a further 56 SCQF credit points... Learn about: Customer Care, Marketing Theory, Financial Forecasts...
- Course
- Distance Learning
- Intermediate
- Different dates available
...a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Customer Service, Quality Systems, Customer Care...
- NVQ
- Online
- Different dates available
...food safety when storing, preparing & cooking food Option available to study extra level 1 units... Learn about: Food safety, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...At the end of the home study courses students will be able to: Understand the need for customer care skills Identify strengths and weaknesses in your firms... Learn about: IT Security, Skills and Training, Telephone Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...if you have queries or wanted to book. Those who work in customer facing jobs. Course review: These qualifications comprise QCF credit-rated units developed... Learn about: Verbal Communication, Effective Communication, Customer Service...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious... Learn about: Customer care in hospitality, Financial Control, Professional development...
- Course
- Distance Learning
- Beginner
- Different dates available
...for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required. Modules Module... Learn about: Telephone Skills, Customer Service Skills, Customer relationship...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...This course is suitable for practitioners of many different industries including Coaching, Counselling, Designing or Planning. On successful completion... Learn about: Customer relationship, Negotiation Skills, Relationship Marketing...
- NVQ
- Online
...service and customer care to give you the skills needed to make the most out of your wine list. Whether you’re interested in learning for work... Learn about: Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
...effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers... Learn about: Customer relationship, Customer Service Skills, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...Navigation; Key points to remember. Unit Sixteen – Meetings Skills This Unit contains the following topics: Introduction; Why do we have meetings?... Learn about: Communication Training, IT Management, Communication Skills...