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Online/Distance Customer Service Government Funded
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Customer Care, Verbal Communication, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
...and in the workplace How equal opportunities are promoted in the workplace. Unit two: Explore prejudice and discrimination This Unit covers... Learn about: Equal Opportunities, Customer Service, HR Practices...
- Vocational qualification
- Online
- Different dates available
- 5 Days
...course that we also run. When on course you will receive not only the Taxi VRQ qualification but further training in areas such as First... Learn about: Taxi VRQ, First Aid, Visual Impairment...
- NVQ
- Online
...a positive impression of yourself and your organisation • Go the extra mile in customer service • Build a customer service knowledge set • Do your job... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Are you already working as a Care Worker? Are you interested in taking a senior role within adult care workforce? This course is right for... Learn about: Interpersonal Communication, Team Leader, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...On top of all of the general admin knowledge and skills that this Legal Secretary and Office Admin Diploma will teach you, it will show you how to provide... Learn about: Ms Office, IT Law, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...a career in hotel management, particularly those who are already part of the hospitality industry. Learn more about the role of a hotel manager... Learn about: Hospitality catering, Customer Service, Hospitality Management...
- NVQ
- Online
- Different dates available
- 12 Months
...administrative services (30 hours) Understand the organisation and administration of meetings Understand the organisation of travel and accommodation Understand... Learn about: Administrative Services, Business Administration, Customer Service...
- NVQ
- Online
- Different dates available
...as a Level 2 Fitness Instructor. Level 3 Certificate in Personal Training Course Content To develop learner’s knowledge of anatomy and physiology and how... Learn about: Gym sessions, Customer Service, Develop learner’s...
- BTEC
- Online
...By a portfolio of written assignments, practical role plays and external assessments What may it lead to? You can progress onto Level 1 courses in Business... Learn about: Customer Service, Retail Marketing, IT Management...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...at least 11 of these 20 credits must be at Level 2. A minimum of 28 credits are required overall for completion of this qualification. Mandatory Units... Learn about: Customer Care, Verbal Communication, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
...The purpose of reception services and how to follow reception procedures. Unit 3: Principles of managing information and producing documents Learning topics... Learn about: Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...This course is a QCF qualification, and has now replaced the old NVQ qualification. Course Description This qualification aims to develop the learner’s... Learn about: Full Time, Customer Service...
...This course is a QCF qualification, and has now replaced the old NVQ qualification. Course Description This qualification aims to develop the learner’s... Learn about: Full Time, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
...testimonies from senior staff. This is collected in a portfolio of evidence. Progression There are additional qualifications available that can support your career... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 6 Months
...Manage personal and professional development 6. Understand customers and customer retention The following five units have been chosen to reflect the needs of our clients... Learn about: Customer satisfaction, Decision Making, Conflict Resolution...
- NVQ
- Online
- Different dates available
- 1 Year
...Part 1 Sales Management- Part 2 Sales Management- Part 3 Sales Management- part 4 Sales Management- Part 5 Sales Management- Part 6 Sales Management... Learn about: Customer Service, Sales Training, Market Research...
- Course
- Distance Learning
- Intermediate
- Different dates available
...This Distance Learning Customer Service Excellence course is designed for people who wish to gain an understanding of principles and practice of Customer Service Excellence... Learn about: Financial Training, Customer Care, Quality Systems...
- NVQ
- Online
- Different dates available
- 12 Months
...Understand team motivation Unit 2: Understand business (40 hours) Understand organisational structures Understand the business environment Understand... Learn about: Customer Service, Team Training...
- NVQ
- Online
- 1 Year
...how to manage performance and conflict in the workplace You will also study Functional Skills or GCSE in English and maths if you have not achieved a Grade... Learn about: Functional skills, Customer Care, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...improve and maintain service excellence. The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence?... Learn about: Quality Training, Market Research, Customer Service...