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Online/Distance Customer Service Government Funded
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...understanding of the rules that impact on improvements in customer service... Learn about: Customer Service, Customer Care, Effective Communication...
- Course
- Online
- Beginner
- Different dates available
...From this the vision 2 learn system will provide you with an Action Plan, which will tell you when you need to submit your assessments to your tutor... Learn about: Equal Opportunities, HR Practices, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 5 Days
...in terms of presentation and the basics. This training will make you amongst the most highly trained professional Taxi Drivers in the... Learn about: Customer Service, First Aid, Taxi VRQ...
- NVQ
- Online
...career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing their career... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Our highly qualified assessors will provide guidance and recommend resources which can help you to gain understanding of your assignments and ensure... Learn about: Team Leader, Interpersonal Communication, Professional development...
- NVQ
- Online
- Different dates available
- 1 Year
...The Basics Client Relations Dealing With Mail File Management Use Of Technology Skills that Every Legal Secretary Should Have What is Litigation Delivery... Learn about: Communication Training, Customer Service, Quality Training...
- NVQ
- Online
- Different dates available
- 1 Year
...students can pick up and put down the courseware as and when it suits their individual needs. KEY LEARNING POINTS As there are no entry requirements... Learn about: Hospitality catering, Hospitality Management, Hotel Management...
- NVQ
- Online
- Different dates available
- 12 Months
...These are completed after navigating through the corresponding lessons and writing your answers to assignment questions. Once these have been read... Learn about: Customer Service, Administrative Services, Business and Administration...
- NVQ
- Online
- Different dates available
...it relates to exercise and fitness To develop learner’s ability to plan and deliver safe and effective gym sessions To provide learners with the knowledge... Learn about: Gym sessions, Develop learner’s, Customer Service...
- BTEC
- Online
...be a variety of UK trips offered throughout the year You will also have the opportunity for work experience within the College's retail outlet... Learn about: IT Management, Retail Marketing, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...if you have queries or wanted to book. Those who work in customer facing jobs. Course review: These qualifications comprise QCF credit-rated units developed... Learn about: Verbal Communication, Customer Service Skills, Customer Care...
- Course
- Online
- Beginner
- Different dates available
...Procedures for organising travel and accommodation arrangements - Diary management procedures - The purpose of delivering effective customer service and how to do... Learn about: Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Customer Service, Full Time...
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
...of yourself and your organisation • go the extra mile in customer service • build a customer service knowledge set • do your job in a customer-friendly... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 6 Months
...7. Gather, analyse and interpret customer feedback 8. Monitor the quality of customer service interactions 9. Develop a social media strategy for customer service... Learn about: Decision Making, Conflict Resolution, Customer Care...
- NVQ
- Online
- Different dates available
- 1 Year
...a Marketing Plan Increasing Business Saying No to New Business Advertising Myths Networking Tips Sales Strategies Selling Skills The Sales Cycle Framing... Learn about: Customer Service, Sales Training, Market Research...
- Course
- Distance Learning
- Intermediate
- Different dates available
...Why is Service Excellence Important? Financial Necessity Legal Necessity Marketing Necessity Survival Necessity Stakeholder Necessity Module... Learn about: Financial Training, Quality Training, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Customer Service, Team Training...
- NVQ
- Online
- 1 Year
...(previously Grade C) in either/both subjects, depending on your current level of attainment... Learn about: Functional skills, Customer Care, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to... Learn about: Quality Training, Market Research, Customer Service...