Greater Brighton Metropolitan College courses

...The crucial model, revolving around the five cases – Strategic, Economic, Commercial, Financial and Management – is central to the course, and will allow... Learn about: Financial Training...

...This course will prove to be extremely useful for any individual who is responsible for spending proposals, particularly accounting officers...

...route to becoming a fully certified professional in your own time and at your own pac... Getting to grips with ITIL Terminology What is IT Infrastructure Library?...

...business value of the phases. Understanding the key terminology, the key concepts of Service Management, key principles and models. What is Service Strategy?... Learn about: Service Management...

...IT Service Managers and other senior IT managers helping them to understand the importance of a continu... Course Organization Course Conventions & Agenda...

...Lifecycle Integration Step Improvement Context Step Improvement Process Summary Reporting & Measurement CSI Methods & Techniques Technology for CSI Reporting...

...Improve operational support and analysis by applying the principles taught in the ITIL® Intermediate OSA course. Targeted at IT professionals responsible...

...Management Request Fulfillment Problem Management Access Management Operational Activities of Other Lifecycle Processes Common Activities OSA's Common...

...Demand Management PPO Processes Summary Organize for PPO Technology Considerations Implementing PPO Organization & Implement Summary...

...Implementing PPO Organization & Implement Summary...

...Fulfillment Change Evaluation Knowledge Management RCV Processes Summary Organizing RCV Release Control & Validation Technology Implementing RCV Organization...

...RCV Release Control & Validation Technology Implementing RCV Organization & Technology Summary...

...The program is targeted at IT Professionals, Business Managers and Business Process Owners. It is particularly suited to operational staff involved in Demand Management...

...Service Design Implementing Service Design Technology, Organization & Implementation Summary...

...SOA course is essential for IT service managers who need to consistently raise custom... Course Organization Course Conventions & Agenda Introduction...

...All the modules within the Service Lifecycle category are suitable for those intending to focus on the process and practice elements used, and the management...

...SOA course is essential for IT service managers who need to consistently raise custom... Course Organization Course Conventions & Agenda Introduction...

...Access Management Operational Activities of Other Lifecycle Processes Service Operation Processes Summary Common Activities Common Activities Summary Service... Learn about: Service Operations...

...Management Demand Management Business Relationship Management Service Strategy Processes Summary Strategy & Governance Strategy & Organization Sourcing...

...This is an accredited product to support self-study computer-based elearning for the MSP® Programme Management methodology. What is a Programme?...