Greater Brighton Metropolitan College courses

...Model Developing the Strategic Case Developing the Economic Case Developing the Commercial Case Developing the Financial Case Developing the Management... Learn about: Financial Training...

...the Economic Case Developing the Commercial Case Developing the Financial Case Developing the Management...

...Why is ITIL so successful? ITIL Lifecycle Core Foundation Certificate in IT Service Management Definition of a Service. Concepts of Service Management...

...professionals of all levels, the ITIL® course is the first step towards full ITIL® Expert s... Service Management as a practice The concept of good practice... Learn about: Service Management...

...IT Service Managers and other senior IT managers helping them to understand the importance of a continu... Course Organization Course Conventions & Agenda...

...Course Organization Course Conventions & Agenda Introduction to CSI Principles of CSI CSI Summary Step Improvement Introduction Step Improvement Activities...

...Improve operational support and analysis by applying the principles taught in the ITIL® Intermediate OSA course. Targeted at IT professionals responsible...

...for configuration management. Course Organization Course Conventions & Agenda Service Operation Principles of OSA OSA Summary Event Management Incident...

...Demand Management PPO Processes Summary Organize for PPO Technology Considerations Implementing PPO Organization & Implement Summary...

...Course Organization Course Conventions & Agenda Introduction to Planning, Protection & Optimization Principles PPO Summary Availability Management Capacity...

...Fulfillment Change Evaluation Knowledge Management RCV Processes Summary Organizing RCV Release Control & Validation Technology Implementing RCV Organization...

...Control & Validation Release, Control & Validation Principles Release, Control & Validation Summary Change Management Service Asset & Configuration Management...

...& Implement Course Introduction Planning, Protection & Optimization PPO Processes Organize & Implement Course Introduction Release, Control & Validation...

...The ITIL® Intermediate SD course is specifically designed to help IT professio... Course Organization Course Conventions & Agenda Introduction to Service...

...Service Portfolio Management Service Catalog Management Service Level Management Demand Management Supplier Management Financial Management Business Relationship...

...Organization & Implementation Course Introduction Service Transition Service Transition Processes Common Service Transition Activities Structure...

...Service Offerings & Agreements Service Offerings & Agreements Principles Service Offerings & Agreements Context Service Offerings & Agreements Summary...

...Discover how the ITIL® framework can improve IT service operations for all stakeholders with the ITIL® Intermediate SO course. Focusing solely on the service... Learn about: Service Operations...

...The course is particularly well suited to professionals who are involved in strategic service desig... Course Organization Course Conventions & Agenda...

...What is Programme Management? Why use Programme Management? The characteristics of Portfolios Programmes and Projects 'Drivers for change' and the programme...