Courses in Hammersmith

...Target audience Managers who wish to participate in information systems (IS) decisions. Current and future managers who wish to be introduced to the broader... Learn about: Portfolio Management, IT organisation, Community management...

...Customer experience throughout the lifecycle and at every touchpoint must meet customer expectations... Learn about: Sales Training, Customer Retention, Management Processes...

...Describe the role of corporate headquarters and identify the implications for strategy development. Use the product portfolio matrix to choose between... Learn about: Corporate Strategy, Portfolio of products, Costs of diversifying...

...costing and full-cost-plus pricing Marginal-cost-plus pricing Activity-based costing (ABC) pricing Life-cycle costing and pricing The economist’s perspective... Learn about: Competitive environments, Activity-based costing, Marginal cost...

...cognitive style; orientation toward change; and core self-evaluation. Developing Self-Awareness Key dimensions of self-awareness The enigma of self-awareness... Learn about: Individual Differences, Personal skills, Effective managers...

...into a practical model for change management. Those interested in organisational change and its management. Strategic Convergence: A New Model for Organisation... Learn about: Organisational Culture, Architecture landscape, Leadership behaviours...

...Different crisis types and how the crisis type affects crisis communication. Key principles in crisis public relations management. How to apply principles... Learn about: Relations management, Public Relations, Public management...

...and senior managers & executives involved in the development of strategic management. Those who wish to understand the basic concepts for identifying... Learn about: Strategic options, Market options, Contribution of Porter...

...Those who see business as being increasingly central to addressing global concerns and society’s expectations of going beyond wealth creation... Learn about: Learning outcomes, CSR perspective, Interaction of business...

...Understanding the ‘human’ dimensions of change The change equation Authenticity in diagnosis Target audience Those interested in organisational change and its management... Learn about: Dimensions of change, Change equation...

...Evolution of the internet Evolution of social media Digital marketing communications Crowdsourcing Legal and ethical considerations Learning outcomes... Learn about: Internet Security, Marketing Communications, Digital Marketing...

...of social media withinpersonal selling. Characteristics of strategic account management... Learn about: Role of data, Media Advertising, Media planning...

...of EI Criticisms of EI Learning outcomes Upon completion of this course, you will: Gain an overview of what emotional intelligence ‘is’. Understand the implications for leaders... Learn about: Dark side, Emotional Intelligence...

...the development and implementation of HR strategy. Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those... Learn about: Nature and content, Engagement important, Employee Engagement...

...formal EIP Embedding EIP at work Learning outcomes Upon completion of this course, you will be able to understand: The role that direct and representative... Learn about: Employee Engagement, Potential and commitment, Representative participation...

...content and operation of disciplinary, capability and grievance procedures. Understand the good practice steps that ensure the effective handling of conduct... Learn about: Handling grievances, Employee voice, HR Business...

...required to undertake core resourcing and talent management activities to a high standard. Measuring and Analysing Employee Turnover Defining voluntary... Learn about: Reducing turnover, Voluntary turnover, Analysing Employee...

...The meaning of empowerment Dimensions of empowerment How to develop empowerment Inhibitors to empowerment Fostering engagement Learning outcomes Upon completion of this course... Learn about: Heads of organisations, Fostering engagement, Chief officers...

...Those preparing for an L&D role. L&D professionals, practitioners, advisers, facilitators and partners. Trainers, training officers and instructors... Learn about: Neuroscience and learning, Psychology and learning, Enhancing engagement...

...the notion of pricing efficiency and its impact on the type of strategy that should be selected. The various types of trading strategies, and the issues... Learn about: Trading arrangements, Common stock market, IT risk...