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- Course
- Hammersmith
- Intermediate
- 1 Day
...you will be able to understand that: Customer portfolio management (CPM) consists of a number of disciplines and allows companies to decide which customers they want to serve... Learn about: Sales Training, Customer Relationship Management, Management Processes...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Those who wish to understand the basic concepts for identifying the future of their organisations with the new challenges and opportunities that may lead to substantial change... Learn about: Degrees of diversification, Strategy Development, Principle of parenting...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Managers who wish to improve their analytical skills and use accounting and finance tools for managerial advantage. Those who wish to understand... Learn about: Competitive environments, Marginal cost, Activity-based costing...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Understanding and appreciating individual differences Important areas of self-awareness Target audience Those who wish to develop their personal skills... Learn about: Effective managers, Personal skills, Individual Differences...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Change Ambition in change Components ofchange architecture Performance characteristics of change architecture Ensuring appropriate structure Resonance... Learn about: Strategic Planning, Organisational development, Organisational Culture...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Chief Communications Officers Public relations and communications directors, managers, practitioners and staff. Crisis Public Relations... Learn about: Public management, Relations management, Public Relations...
- Course
- Hammersmith
- Intermediate
- 2 Days
...and the strategy options that arise from these opportunities. The benefits and problems of being part of a group. The options that arise from being part ofa corporation... Learn about: Market options, Cost reduction, Contribution of Porter...
- Course
- Hammersmith
- Intermediate
- 1 Day
...against a backdrop of financial crises, climate change, political shifts, and population growth. Those who want their business to maximise profits whilst... Learn about: Corporate Social Responsibility, CSR perspective, Learning outcomes...
- Course
- Hammersmith
- Intermediate
- 1 Day
...enough to make implementation feasible. Diagnosing Change Monitoring performance, measuring effectiveness Efficiency and effectiveness Techniques for assessment... Learn about: Change equation, Dimensions of change...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Crowdsourcing and how it can be harnessedfor marketing... Learn about: Internet Security, Digital Marketing, Marketing Communications...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Chief Communications Officers Marketing and communications directors, managers, executives and staff. Those who wish to understand... Learn about: Role of data, Media planning, Direct Marketing...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Emotional Intelligence (EI) The architecture of the brain The nature of intelligence What is EI? Goleman’s approach Other perspectives The ‘dark side’... Learn about: Emotional Intelligence, Dark side...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Why is engagement important? What are the factors that influence employee engagement? The nature and content of employee engagement strategy Learning outcomes... Learn about: Organisational engagement, Job engagement, Engagement strategy...
- Course
- Hammersmith
- Intermediate
- 1 Day
...formal EIP Embedding EIP at work Learning outcomes Upon completion of this course, you will be able to understand: The role that direct and representative... Learn about: Employee Engagement, Representative participation, EIP at work...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Employee Relations Discipline Capability Handling grievances Employee voice and employee engagement The psychological contract Learning outcomes Upon completion of this course... Learn about: Employee voice, HR Functions, HR Business...
- Course
- Hammersmith
- Intermediate
- 2 Days
...HR business partners and advisors HR professionals and practitioners Senior officers and assistantsemployed within the HR function of their organisation... Learn about: Analysing Employee, Costing turnover, Voluntary turnover...
- Course
- Hammersmith
- Intermediate
- 1 Day
...The meaning of empowerment Dimensions of empowerment How to develop empowerment Inhibitors to empowerment Fostering engagement Learning outcomes Upon completion of this course... Learn about: Develop empowerment, Chief officers, Fostering engagement...
- Course
- Hammersmith
- Intermediate
- 1 Day
...the use of psychology and neuroscience in L&D. Identify strategies for enhancing learner engagement at different stages of the training cycle... Learn about: Psychology of Learning, Potential advantages, Learning engagement...
- Course
- Hammersmith
- Intermediate
- 1 Day
...and controlling risk in today’s financial markets. Equity Markets The structure of the common stock market Common stock strategies and trading arrangements... Learn about: Common stock, IT risk, Financial Training...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Heads of organisations, chief officers, chairpersons, board members and directors. Heads of departments. Senior managers and executives... Learn about: Deontological frameworks, Heads of organisations, Leadership skill...