Courses in Hammersmith

...you will be able to understand that: Customer portfolio management (CPM) consists of a number of disciplines and allows companies to decide which customers they want to serve... Learn about: Sales Training, Customer Relationship Management, Management Processes...

...Those who wish to understand the basic concepts for identifying the future of their organisations with the new challenges and opportunities that may lead to substantial change... Learn about: Degrees of diversification, Strategy Development, Principle of parenting...

...Target audience Managers who wish to improve their analytical skills and use accounting and finance tools for managerial advantage. Those who wish to understand... Learn about: Competitive environments, Marginal cost, Activity-based costing...

...Understanding and appreciating individual differences Important areas of self-awareness Target audience Those who wish to develop their personal skills... Learn about: Effective managers, Personal skills, Individual Differences...

...Change Ambition in change Components ofchange architecture Performance characteristics of change architecture Ensuring appropriate structure Resonance... Learn about: Strategic Planning, Organisational development, Organisational Culture...

...Target audience Chief Communications Officers Public relations and communications directors, managers, practitioners and staff. Crisis Public Relations... Learn about: Public management, Relations management, Public Relations...

...and the strategy options that arise from these opportunities. The benefits and problems of being part of a group. The options that arise from being part ofa corporation... Learn about: Market options, Cost reduction, Contribution of Porter...

...against a backdrop of financial crises, climate change, political shifts, and population growth. Those who want their business to maximise profits whilst... Learn about: Corporate Social Responsibility, CSR perspective, Learning outcomes...

...enough to make implementation feasible. Diagnosing Change Monitoring performance, measuring effectiveness Efficiency and effectiveness Techniques for assessment... Learn about: Change equation, Dimensions of change...

...Crowdsourcing and how it can be harnessedfor marketing... Learn about: Internet Security, Digital Marketing, Marketing Communications...

...Target audience Chief Communications Officers Marketing and communications directors, managers, executives and staff. Those who wish to understand... Learn about: Role of data, Media planning, Direct Marketing...

...Emotional Intelligence (EI) The architecture of the brain The nature of intelligence What is EI? Goleman’s approach Other perspectives The ‘dark side’... Learn about: Emotional Intelligence, Dark side...

...Why is engagement important? What are the factors that influence employee engagement? The nature and content of employee engagement strategy Learning outcomes... Learn about: Organisational engagement, Job engagement, Engagement strategy...

...formal EIP Embedding EIP at work Learning outcomes Upon completion of this course, you will be able to understand: The role that direct and representative... Learn about: Employee Engagement, Representative participation, EIP at work...

...Employee Relations Discipline Capability Handling grievances Employee voice and employee engagement The psychological contract Learning outcomes Upon completion of this course... Learn about: Employee voice, HR Functions, HR Business...

...HR business partners and advisors HR professionals and practitioners Senior officers and assistantsemployed within the HR function of their organisation... Learn about: Analysing Employee, Costing turnover, Voluntary turnover...

...The meaning of empowerment Dimensions of empowerment How to develop empowerment Inhibitors to empowerment Fostering engagement Learning outcomes Upon completion of this course... Learn about: Develop empowerment, Chief officers, Fostering engagement...

...the use of psychology and neuroscience in L&D. Identify strategies for enhancing learner engagement at different stages of the training cycle... Learn about: Psychology of Learning, Potential advantages, Learning engagement...

...and controlling risk in today’s financial markets. Equity Markets The structure of the common stock market Common stock strategies and trading arrangements... Learn about: Common stock, IT risk, Financial Training...

...Target audience Heads of organisations, chief officers, chairpersons, board members and directors. Heads of departments. Senior managers and executives... Learn about: Deontological frameworks, Heads of organisations, Leadership skill...