Courses in Hammersmith

...company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer Retention Strategy, Customer relationship, Customer portfolio management...

...Those who wish to grasp the major intended and emergent initiatives that can be taken, involving the utilisation of resources, to enhance the performance... Learn about: Corporate Strategy, Portfolio of products, Strategy Development...

...costing Learning outcomes Upon completion of this course, you will be able to understand: Appropriate costing methods for pricing. The potential impact... Learn about: Activity-based costing, Competitive environments, Marginal cost...

...Upon completion of this course, you will be able to increase personal awareness of your: sensitive line; emotional intelligence; personal values & moral maturity... Learn about: Effective managers, Individual Differences, Personal skills...

...Upon completion of this course, you will be able to understand a new model for strategic change that seeks to develop the concept of change architecture... Learn about: Strategic Planning, Strategic Environment, Organisational development...

...Management Where do crises come from? How to prepare for a crisis Communicating during a crisis The Internet and crisis public relations management Learning... Learn about: Relations management, Public Relations, Public management...

...approach to strategic decision making, but also the creative aspects of such decisions. Those who wish to grasp the major intended and emergent initiatives that can be taken... Learn about: Cost reduction, Strategic options, Market options...

...Those who see business as being increasingly central to addressing global concerns and society’s expectations of going beyond wealth creation... Learn about: Interaction of business, Corporate Social Responsibility, CSR perspective...

...Upon completion of this course, you will be able to understand diagnosing change involves and requires systematic effort, and needs to gain acceptance... Learn about: Dimensions of change, Change equation...

...Key techniques in digital marketing and socialmedia marketing. How practitioners measure the effectiveness of social media marketing. Crowdsourcing... Learn about: Marketing Communications, Social Media, Media Marketing...

...brands create communications and engage audiences in brand conversations. Those employed by governmental, charitable, other not-for-profit and third-sector... Learn about: Media planning, Media Advertising, Media Marketing...

...Emotional Intelligence (EI) The architecture of the brain The nature of intelligence What is EI? Goleman’s approach Other perspectives The ‘dark side’... Learn about: Dark side, Emotional Intelligence...

...Why is engagement important? What are the factors that influence employee engagement? The nature and content of employee engagement strategy Learning outcomes... Learn about: Engagement important, Influence employee, Engagement strategies...

...this can be harnessed to contribute to increased employee potential and commitment. The ways in which informal and formal EIP interact and its implications for... Learn about: EIP at work, Representative participation, Potential and commitment...

...such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles. Line managers or supervisors... Learn about: HR Directors, Employee Relations, HR officers...

...and reward Employee retention and developmental opportunities Employee retention and effective line management... Learn about: Costing turnover, Voluntary turnover, Measuring turnover...

...Target audience Heads of organisations, chief officers, chairpersons, board members and directors. Heads of departments. Senior managers and executives... Learn about: Fostering engagement, Heads of organisations, Heads of departments...

...designers Senior officers and assistantsemployed within the HR function of their organisation who wish to contribute to L&D practice. Enhancing Learner... Learn about: HR managers, Learning engagement, Neuroscience and learning...

...the venues available to investors for executing trades, and how orders are executed. The strategies employed by investors in the common stock market... Learn about: Stock Market, Common stock market, Common stock...

...you will be able to: Understand what is meant by the term ‘ethical leadership’. Start to identify your own values and how these relate to leadership... Learn about: Ethical leadership, Chief officers, Leadership skill...