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- Course
- Hammersmith
- Intermediate
- 1 Day
...Target audience Managers who wish to participate in information systems (IS) decisions. Current and future managers who wish to be introduced to the broader... Learn about: Portfolio Management, IT organisation, Community management...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Customer experience throughout the lifecycle and at every touchpoint must meet customer expectations... Learn about: Sales Training, Customer Retention, Management Processes...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Describe the role of corporate headquarters and identify the implications for strategy development. Use the product portfolio matrix to choose between... Learn about: Corporate Strategy, Portfolio of products, Costs of diversifying...
- Course
- Hammersmith
- Intermediate
- 1 Day
...costing and full-cost-plus pricing Marginal-cost-plus pricing Activity-based costing (ABC) pricing Life-cycle costing and pricing The economist’s perspective... Learn about: Competitive environments, Activity-based costing, Marginal cost...
- Course
- Hammersmith
- Intermediate
- 1 Day
...cognitive style; orientation toward change; and core self-evaluation. Developing Self-Awareness Key dimensions of self-awareness The enigma of self-awareness... Learn about: Individual Differences, Personal skills, Effective managers...
- Course
- Hammersmith
- Intermediate
- 1 Day
...into a practical model for change management. Those interested in organisational change and its management. Strategic Convergence: A New Model for Organisation... Learn about: Organisational Culture, Architecture landscape, Leadership behaviours...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Different crisis types and how the crisis type affects crisis communication. Key principles in crisis public relations management. How to apply principles... Learn about: Relations management, Public Relations, Public management...
- Course
- Hammersmith
- Intermediate
- 2 Days
...and senior managers & executives involved in the development of strategic management. Those who wish to understand the basic concepts for identifying... Learn about: Strategic options, Market options, Contribution of Porter...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Those who see business as being increasingly central to addressing global concerns and society’s expectations of going beyond wealth creation... Learn about: Learning outcomes, CSR perspective, Interaction of business...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Understanding the ‘human’ dimensions of change The change equation Authenticity in diagnosis Target audience Those interested in organisational change and its management... Learn about: Dimensions of change, Change equation...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Evolution of the internet Evolution of social media Digital marketing communications Crowdsourcing Legal and ethical considerations Learning outcomes... Learn about: Internet Security, Marketing Communications, Digital Marketing...
- Course
- Hammersmith
- Intermediate
- 1 Day
...of social media withinpersonal selling. Characteristics of strategic account management... Learn about: Role of data, Media Advertising, Media planning...
- Course
- Hammersmith
- Intermediate
- 1 Day
...of EI Criticisms of EI Learning outcomes Upon completion of this course, you will: Gain an overview of what emotional intelligence ‘is’. Understand the implications for leaders... Learn about: Dark side, Emotional Intelligence...
- Course
- Hammersmith
- Intermediate
- 1 Day
...the development and implementation of HR strategy. Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those... Learn about: Nature and content, Engagement important, Employee Engagement...
- Course
- Hammersmith
- Intermediate
- 1 Day
...formal EIP Embedding EIP at work Learning outcomes Upon completion of this course, you will be able to understand: The role that direct and representative... Learn about: Employee Engagement, Potential and commitment, Representative participation...
- Course
- Hammersmith
- Intermediate
- 1 Day
...content and operation of disciplinary, capability and grievance procedures. Understand the good practice steps that ensure the effective handling of conduct... Learn about: Handling grievances, Employee voice, HR Business...
- Course
- Hammersmith
- Intermediate
- 2 Days
...required to undertake core resourcing and talent management activities to a high standard. Measuring and Analysing Employee Turnover Defining voluntary... Learn about: Reducing turnover, Voluntary turnover, Analysing Employee...
- Course
- Hammersmith
- Intermediate
- 1 Day
...The meaning of empowerment Dimensions of empowerment How to develop empowerment Inhibitors to empowerment Fostering engagement Learning outcomes Upon completion of this course... Learn about: Heads of organisations, Fostering engagement, Chief officers...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Those preparing for an L&D role. L&D professionals, practitioners, advisers, facilitators and partners. Trainers, training officers and instructors... Learn about: Neuroscience and learning, Psychology and learning, Enhancing engagement...
- Course
- Hammersmith
- Intermediate
- 1 Day
...the notion of pricing efficiency and its impact on the type of strategy that should be selected. The various types of trading strategies, and the issues... Learn about: Trading arrangements, Common stock market, IT risk...