Communication Skills inhouse

...The course ensures lots of personal attention is provided for participants with. Telephone contact is often the first means of communicating with your customers...

...identifying and emphasising 'winning features' of their bids. anticipating and handling objections and any negative reactions. Suitable...

...Level 3 is aimed at anyone who will be working without direct supervision, who work on their own, delivering and managing the service and who will be accountable...

...personalised according to individual and business needs. Suitable for: This programme is suitable for those individuals who wish to pursue a career...

...Our continuing engagement of his services is a testament itself" - H.R. DIRECTOR ABC Training Solutions come to you! We do not deliver PUBLIC courses... Learn about: Presentation techniques, Presentation ppt, Public Speaking...

...is recommended as an advanced course to telephone techniques, and communication skills. The course is aimed at staff who have attended a basic telephone...

...hold a position that will allow them to influence decision-making and shape how customer service is delivered inside or outside their organisation...

...and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking...

...Suitable for: This course is aimed at doctors who have regular responsibilities in presenting and speaking at meetings, teaching sessions, or conferences... Learn about: Public Speaking...

...and services that are readily available through alternative suppliers. Although the product or service may have unique features, at a fundamental level...

...skills and ´presence´ Anyone who wants to improve their presentation skills and ´presence´ Voice Work in the Business World In the world of commerce and...

...and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking...

...Included Comprehensive colour course manual and exercises. Training Options Bespoke course (a course written to your specific needs) at your company office...

...Rejuvenate established meeting formats with a new exciting 'make-over'. Suitable for: All staff who need to run meetings, at whatever level. All staff who need to run meetings...

...Developing customer relationships. Suitable for: Customer Service is designed for employees who work in customer-facing roles. This includes...

...people that you will deliver on your organisation's promises. Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed...

...This course looks at key areas of. Course Overview This course is specifically designed for people who deal with the general workforce either in an IT environment...

...with others to solve problems and support customer service improvements and anyone who works in a customer-facing role or who has to speak to customers on behalf of your company...

...every employee and more important every success and failure. SafeHands aim to educate each and every individual across all levels and sectors...

...Suitable for: Anyone who has to stand up in front of an audience and get them to listen, including sales people, managers, marketing staff, consultants...