177

Customer Service inhouse

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Customer Service Level 3 - inhouse
4.0 2 opinions
Distinctive Training
  • Short course
  • Inhouse

...These qualifications will help employers and employees achieve and demonstrate total quality, as part of a continuous customer service improvement programme. Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation... Learn about: Customer Service... More


Price on request
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  • Short course
  • Inhouse

...Suitable for: The Level 3 NVQ is designed for those who are responsible for the delivery of customer service, but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team... Learn about: Customer Service... More


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  • NVQ
  • Inhouse

...PRESENTATION If you've got formal customer service training and qualifications you are an asset to any modern business. An NVQ in Customer service... Learn about: Customer Service, Customer Relationship Management... More


£800
+ VAT
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  • Short course
  • Inhouse in Newbury
  • 1 Day

...Learn effective customer service skills in this interactive in-company training course aimed at improving important interpersonal skills necessary to provide good customer service. Participants will develop the skills to offer exceptional services and become empowered to provide effective solutions... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More


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  • NVQ
  • Inhouse
  • Different dates available
  • 30 Weeks

...Benefits: 1). Improved time management 2). Increases productivity 3). A reduction in customer complaints 4). Consistent delivery of customer service excellence within your organisation 5). Customer queries are dealt with quickly and resolved effectively 6). Highlights the skill of the workforce... Learn about: Customer Service Skills, Customer Service... More


Free
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NVQ Level 3 in Customer Service - inhouse
NVQ Training & Consultancy Services Ltd
  • NVQ
  • Inhouse in Birkenhead

...To gain more knowledge and skills on customer service. Suitable for: Designed for those who are responsible for the delivery of customer service, but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team... Learn about: Customer Service... More


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NVQ Level 2 - Customer Service - inhouse
Heart of England Training
  • NVQ
  • Inhouse

... Level 2 NVQ in Customer Service, candidates must achieve 7 units made up of 2 mandatory units and 5 optional units, at least one unit from each theme... Learn about: Customer Service, Customer Relationship Management... More


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  • NVQ
  • Inhouse
  • 24 Weeks

...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service... Learn about: Customer Care, Customer Service, Customer Relationship Management... More


£1,250
+ VAT
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  • NVQ
  • Inhouse
  • 3 Months

...The course covers a number of topics, including delivering reliable customer service, developing customer relationships and resolving customer problems. Suitable for: These courses are for individuals who already work with customers in any type of business environment. You will need an ID... Learn about: Customer Service... More


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  • Training
  • Inhouse

...To demonstrate that how you behave affects the way in which others behave towards you, illustrate the positive effect you can have on customer perceptions, enable you to develop a better understanding of what your customers need from you, and how to meet those requirements. Suitable for: All those... Learn about: Customer Service... More


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Establishing Customer Needs - inhouse
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched... Learn about: Customer Service, Sales Training, Sales Techniques... More


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Customer RE-focus - inhouse
In-house Research and Training Ltd
  • Training
  • Inhouse
  • 1 Day

...To help create a common company-wide focus on the customer. Suitable for everyone in the organisation not just front line customer facing staff... Learn about: Customer Care, Customer Service... More


£16
+ VAT
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  • Short course
  • Inhouse

...The telephone response is very often the first impression a potential customer has of your business. It is therefore essential that your... Learn about: Customer Care, Customer Service... More


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  • Short course
  • Inhouse
  • 1 Day

...In this lively, practical course, you will learn from a writing specialist all about putting people first in your letters. You will also discover how to handle even the most difficult customers, minimising the risk of escalating problems and maximising the potential for good will. Suitable... Learn about: Key Account Management, Customer Relationship Management, Customer Service... More


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Receptionist Skills - inhouse
ABC Training Solutions Ltd
  • Short course
  • Inhouse in Avon
  • Intermediate
  • Different dates available
  • 1 Day

..., exceptional customer service, telephone techniques, recruitment interviewing, coaching skills, train the trainer, time management, performance management... Learn about: Client satisfaction evaluation, Communication Training, Client Management... More


£690
+ VAT
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  • BTEC
  • Inhouse in Addlestone
  • Intermediate
  • 1 Year

...ou’ll work for an employment service provider such as a recruitment agency, a school or college delivering careers advice, a prison resettlement team, an armed forces resettlement team, or a supplier of Not in Education Employment or Training (NEET) services... Learn about: Customer Service, Relation Management... More


Free
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  • Course
  • Inhouse in Risca (Wales)
  • Beginner
  • Different dates available
  • 5 Days

...Areas covered in the course via a mix of live models, simulation and demonstration. Navel Nipple Labret, lowbret, lip , Medusa, Madonna/Monroe Tongue... Learn about: Studio Safety, Customer interaction, Customer relationship... More


£900
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  • Course
  • Inhouse
  • 2 Days

... years working for Rentokil Initial and was a director within Initial Catering Services before leaving and establishing his own consultancy firm working... Learn about: Customer Relationship Management, Customer Service, Customer Retention... More


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  • Course
  • Inhouse
  • 2 Days

...to improve business results. Benefits · Improved sales confidence and more sales closed. · Many practical workable sales ideas. · Optimum results achieved each day... Learn about: Customer Care, Retail Management, Sales Strategy... More


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  • Short course
  • Inhouse
  • 1 Day

... Action Plan New Concept Checklist Organisation Customer Proposition Opportunity Behaviour analysis Personal benefits Action Plan Presentation Review... Learn about: Team Building, Objection Handling, Customer Service... More


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