Sales Skills inhouse

...attitude and confidence. Customer Care · a never ending sales process · customer perception and why it is so important · results of International survey on why customers leave...

...Delegates will receive an action biased course content that will equip them with the fundamental knowledge and application of sales proposal writing...

...to develop existing sales skills and ensure that a solid structure is still in place. The course aims to improve all aspects of participants’ sales ability...

...observation, discussion, questioning and witness testimony. This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards...

...in creating conditions to sell. The Course includes: Customer awareness - Who are they and why do they visit What is selling - What does the customer expect/want...

...support the learning process · Training can be geared to your individual organisation's situation Outline of programme: · Sales strategy techniques · Unique...

...overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes...

...product and company offering. Suitable for: New and experienced sales and pre-sales technical support people involved in selling IT systems...

...of potential customers > Sales Managers who give sales presentations > Directors, Managers or company representatives who need to make sales presentations...

...Experienced sales people and directors will find this programme particularly useful. Sales directors, senior sales managers and others leading sales / account teams...

...Getting past the gatekeeper and smiling all the while! The fist impression customers receive of your organisation is often on the telephone...

...turning them into needs and then providing tailored programmes is central to consultative selling. This focus on the client as opposed to the product...

...you could negotiate effectively! Small adjustments in our negotiation techniques can generate significant improvements in our business and personal achievements...

...winning orders by effectively closing sales and present a range of techniques which can be used in a variety of situations. Course Content Techniques...

...Product and content specialists would also benefit. How to write winning sales proposals Overview This course will help you improve the impact...

...Aimed at anybody writing or contributing to proposals, competitive bids and other sales documents. What people say " Wendy was a very enthusiastic tutor...

...Suitable for: This course is ideal for experts and professionals who are moving into a role that involves selling as well as those who need to understand...

...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future...

...The telephone response is very often the first impression a potential customer has of your business. It is therefore essential that your team are aware...

...first class selling skills and a good understanding of people. They will know how to communicate with their customers on the customers' level and be able to create rapport...