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Negotiation Skills Inhouse
- Course
- Inhouse
- Beginner
...Examine strategies for achieving results through others using the skills of influence and persuasion. Practise and develop the skills of implementing these strategies... Learn about: Thought Leadership, Persuasion Skills, Skills Communication...
- Course
- Inhouse in Haverfordwest
- Intermediate
- 10 Days
...Clarity and Honesty In Communication Questioning and listening skills Meta model Message management Delivering difficult messages Holding effective meetings Module... Learn about: Influencing Skills, Communication Training, Performance Management...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Help Desks, Customer Complaints Departments. Impact Factory provides just about any kind of customer service training you might need, working in Small groups... Learn about: Customer Retention, Confidence Training, Negotiation Skills...
...Help Desks, Customer Complaints Departments. Impact Factory provides just about any kind of customer service training you might need, working in Small groups... Learn about: Customer Retention, Confidence Training, Negotiation Skills...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
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- Course
- Inhouse
- Different dates available
- 2 Days
...Those with collections experience can become too ‘hard nosed’, sounding abrupt, rude and inflexible. This programme places particular emphasis on the needs... Learn about: Closing Skills, Telephone Skills, Negotiation Skills...
...Those with collections experience can become too ‘hard nosed’, sounding abrupt, rude and inflexible. This programme places particular emphasis on the needs... Learn about: Closing Skills, Telephone Skills, Negotiation Skills...
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
← | → see all
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
← | → see all
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
← | → see all
- Training
- Inhouse
- Different dates available
...Individuals build the skills required to deliver excellent customer service and build customer loyalty. Customer Service Learning Track: Customer Service Basics... Learn about: Influencing Skills, Decision Making, Listening Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...approach to the techniques and emphasising the practical application for the auditor. Suitable for: Internal auditors As greater emphasis is placed... Learn about: Interview Skills, Persuasion Skills, Negotiation Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...Anyone who has a customer service responsibility towards external, or internal, customers whether face to face or by telephone. On receiving your request... Learn about: Communication Skills, Skills and Training, Outstanding Customer Care...
- Course
- Inhouse
- Intermediate
- 1 Day
...Managers Sales Staff Supervisors Interviewers and Appraisers We will have a call with you to understand the requirement in detail and develop a bespoke... Learn about: Sales Techniques, Communications Planning, Sales Training...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Course
- Inhouse
- Different dates available
- 2 Days
...be have gained the following skills: ❖goal setting, monitoring and trouble shooting performance problems ❖understanding and assessing the impact you make... Learn about: Customer Care, Effective Communication, Negotiation Skills...
...be have gained the following skills: ❖goal setting, monitoring and trouble shooting performance problems ❖understanding and assessing the impact you make... Learn about: Customer Care, Effective Communication, Negotiation Skills...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Training
- Inhouse in City Of London
- Different dates available
...Since we know that most people just hate being in a situation where they might make a fool of themselves - saying or doing the 'wrong' thing... Learn about: Presentation techniques, Effective Communication, Negotiation Skills...
- Training
- Inhouse
- Different dates available
...With territories getting larger and travel budgets tighter, conducting virtual sales calls and product demos is becoming more important, yet many people... Learn about: Negotiation Skills, Problem Solving, Sales Coaching...
- Short course
- Inhouse
- Different dates available
- 1 Day
...Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win - win solution to problems... Learn about: Human Behaviour, Influencing Skills, Assertiveness Training...
- Short course
- Inhouse
- Different dates available
- 1 Day
...At the end of this training programme participants will be able to: Describe the process of planning and conducting a negotiation Identify the importance... Learn about: Techniques of negotiation, Skills and Training, Negotiation Skills for Purchasing...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Course
- Inhouse
- Different dates available
- 2 Days
...To assist you to increase your ability to effectively negotiate positive business outcomes. By the end of the course participants will be have gained the following skills... Learn about: Decision Making, Influencing Skills, Customer Care...
...To assist you to increase your ability to effectively negotiate positive business outcomes. By the end of the course participants will be have gained the following skills... Learn about: Decision Making, Influencing Skills, Customer Care...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Training
- Inhouse in City Of London
- Different dates available
...back on their expertise (thus potentially boring the client and dazzling them with too many facts and figures). Gaining clients' confidence and trust... Learn about: Presentation techniques, Relationship Building, Negotiation Skills...
- Course
- Inhouse
- Different dates available
- 2 Days
...Getting Your Message Across Clear thinking Putting ideas across effectively Looking and sounding confident Communicating commitment and expertise Inter-Personal... Learn about: Constructive Criticism, Influencing Skills, Delegating Skills...
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Gave me the building blocks to put together a sales pitch and the confidence to do it.
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- Course
- Inhouse
- Beginner
- Different dates available
...customer service staff moving into sales or combining sales activity with their role, all staff contemplating or beginning a career in sales who want... Learn about: Business Presentation Skills, Sales skills, Sales Planning...
...customer service staff moving into sales or combining sales activity with their role, all staff contemplating or beginning a career in sales who want... Learn about: Business Presentation Skills, Sales skills, Sales Planning...
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Gave me the building blocks to put together a sales pitch and the confidence to do it.
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- Training
- Inhouse in City Of London
- Different dates available
...to preparing for retirement. Our Career Action facilitators are highly experienced, perceptive and easy to talk to. They have been working in career development... Learn about: Presentation techniques, Effective Communication, Communication Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...It will also help to recognise and understand a variety of common tactics and decide on the most appropriate tactics for success. Suitable... Learn about: Conflict Resolution, Skills and Training, Listening and understanding...
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Dancing lion ran a successful sales strategies training day for my small business. The trainer had remarkable communication skills and the day proved extremely useful particularly in the areas of target-setting and understanding the psychology of sales. I would highly recommend dancing lion and would not hesitate to use this company again.
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- Course
- Inhouse
- Intermediate
- Different dates available
...calls ❖ recognising the attributes and behaviours of a successful salesperson ❖ identifying motivational triggers in language patterns ❖ choosing the language... Learn about: Sales Process, Professional Sales, Skills for selling...
...calls ❖ recognising the attributes and behaviours of a successful salesperson ❖ identifying motivational triggers in language patterns ❖ choosing the language... Learn about: Sales Process, Professional Sales, Skills for selling...
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Dancing lion ran a successful sales strategies training day for my small business. The trainer had remarkable communication skills and the day proved extremely useful particularly in the areas of target-setting and understanding the psychology of sales. I would highly recommend dancing lion and would not hesitate to use this company again.
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