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Inhouse Negotiation Skills Inhouse
- Course
- Inhouse
- Beginner
...increasing the readiness of others to accept proposals practising coping with aggression blocks to the influence situation seeking differing options... Learn about: Persuasion Skills, Situational Leadership, Negotiation Skills...
- Course
- Inhouse in Haverfordwest
- Intermediate
- 10 Days
...The modules will be highly interactive and will include skills practise in the essential elements of leadership. The modules are split into the following... Learn about: Communication Training, Negotiation Skills, Strategic Planning...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...large seminar style, and increasingly, Forum Theatre, which works exceptionally well for very large groups. We work with Front Line Staff, Team leaders... Learn about: Office IT, Customer Retention, Negotiation Skills...
...large seminar style, and increasingly, Forum Theatre, which works exceptionally well for very large groups. We work with Front Line Staff, Team leaders... Learn about: Office IT, Customer Retention, Negotiation Skills...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
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- Course
- Inhouse
- Different dates available
- 2 Days
...discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated... Learn about: Closing Skills, Customer Care, Listening Skills...
...discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated... Learn about: Closing Skills, Customer Care, Listening Skills...
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Dancing lion have worked with me over several years providing telephone debt recovery techniques and accreditation to a debt team that collects £190M annually. Thier assistance and work programmes have enabled me to ensure the team is focused on delivering a high quality service in an area of difficulty - collecting money.
← | → see all
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The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
← | → see all
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The trainer from dancing lion was a highly self motivated individual with excellent communication skills. The telephone arrears collection training they delivered was imaginative and fun for the staff. I would recommend dancing lion to any prospective client.
← | → see all
- Training
- Inhouse
- Different dates available
...to meet their individual needs Developing Your Customer Focus: Identify the actions you will take to strengthen customer loyalty Customer Service Over the Phone... Learn about: Problem Solving, Customer Service, Communication Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...• Controlling an interview • Questioning techniques • Recording and note taking Influencing • Persuasion and influencing skills • Influencing styles • Negotiation skills... Learn about: Persuasion Skills, Communication Skills, Basic Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...a positive business image and reputation, and how effective customer care influences people’s perceptions of your organisation. Identifying who your customers are... Learn about: Effective Customer Care, Negotiation Skills, Influencing Skills...
- Course
- Inhouse
- Intermediate
- 1 Day
...Become proficient in your business communications by developing your questioning and listening skills. Interactions within the workplace are critical to understanding... Learn about: Interview Skills, Presentation techniques, Negotiation Skills...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Course
- Inhouse
- Different dates available
- 2 Days
...whilst contributing valuable tips and a refresher for those wanting to develop their existing skills further. By the end of the course participants... Learn about: Effective Communication, Customer Care, Telephone Skills...
...whilst contributing valuable tips and a refresher for those wanting to develop their existing skills further. By the end of the course participants... Learn about: Effective Communication, Customer Care, Telephone Skills...
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This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
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This course gave me the confidence and skill I needed to excel in my new job.
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- Training
- Inhouse in City Of London
- Different dates available
...Since we know that most people just hate being in a situation where they might make a fool of themselves - saying or doing the 'wrong' thing... Learn about: Effective Communication, Negotiation Skills, Corporate Communications...
- Training
- Inhouse
- Different dates available
...Know how to prepare for your remote sales demos and calls Conducting Online Sales Calls and Demos: Know how to present your remote sales demos and calls... Learn about: Sales Techniques, Decision Making, Sales Strategy...
- Short course
- Inhouse
- Different dates available
- 1 Day
...Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate... Learn about: Influencing Skills, Communication Skills, Persuasion Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...and behaviour in the negotiation Dealing with conflict in the negotiation scenario ‘Deal’ versus ‘relationship’ Executing a successful negotiation strategy Tips... Learn about: Stakeholder Management, Negotiation Skills for Purchasing, Negotiation strategy...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Course
- Inhouse
- Different dates available
- 2 Days
...❖knowing when to walk away from a deal ❖getting a good deal for both parties ❖closing the deal ❖dealing with objections, considerations and difficult situations... Learn about: Decision Making, Customer Care, Delegating Skills...
...❖knowing when to walk away from a deal ❖getting a good deal for both parties ❖closing the deal ❖dealing with objections, considerations and difficult situations... Learn about: Decision Making, Customer Care, Delegating Skills...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Training
- Inhouse in City Of London
- Different dates available
...Business Relationship Skills Your organisation may have people who have to do more than present what your company has to offer to prospective clients... Learn about: Presentation techniques, Negotiation Skills, Effective Communication...
- Course
- Inhouse
- Different dates available
- 2 Days
...Course Content: Personal Awareness How others see you and how you see yourself Non-Verbal Communication Understanding body language Managing stress Eye contact... Learn about: Delegating Skills, Verbal Communication, Communication Training...
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Gave me the building blocks to put together a sales pitch and the confidence to do it.
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- Course
- Inhouse
- Beginner
- Different dates available
...❖ understanding the sales cycle and the buyers agenda ❖ making a positive first impression ❖ the dynamics of the sales process ❖ questioning skills ❖ active... Learn about: Objection Handling, Negotiation Skills, Sales skills...
...❖ understanding the sales cycle and the buyers agenda ❖ making a positive first impression ❖ the dynamics of the sales process ❖ questioning skills ❖ active... Learn about: Objection Handling, Negotiation Skills, Sales skills...
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Gave me the building blocks to put together a sales pitch and the confidence to do it.
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- Training
- Inhouse in City Of London
- Different dates available
...ideas about your present career situation. This is what Career Action can do for you: Assess where you are in your career See where you want to be... Learn about: Corporate Communications, Effective Communication, Communication Skills...
- Short course
- Inhouse
- Different dates available
- 1 Day
...It will also help to recognise and understand a variety of common tactics and decide on the most appropriate tactics for success. Suitable... Learn about: Skills and Training, Conflict Resolution, Tactics for success...
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Dancing lion ran a successful sales strategies training day for my small business. The trainer had remarkable communication skills and the day proved extremely useful particularly in the areas of target-setting and understanding the psychology of sales. I would highly recommend dancing lion and would not hesitate to use this company again.
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- Course
- Inhouse
- Intermediate
- Different dates available
...optimism and self belief throughout the team. An opportunity to thoroughly review sales competencies and working practices Greater consistency in the sales... Learn about: Closing Skills, Customer Care, Business Presentation Skills...
...optimism and self belief throughout the team. An opportunity to thoroughly review sales competencies and working practices Greater consistency in the sales... Learn about: Closing Skills, Customer Care, Business Presentation Skills...
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Dancing lion ran a successful sales strategies training day for my small business. The trainer had remarkable communication skills and the day proved extremely useful particularly in the areas of target-setting and understanding the psychology of sales. I would highly recommend dancing lion and would not hesitate to use this company again.
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