Interpersonal Skills courses Wales

...Frontline staff who have to deal with difficult customers. People who need to be more assertive and less passive aggressive. Teachers who need to...

...What will I study? 1 to 2 Units per year How will I be assessed? Set written and practical tasks Career Opportunities & Progression To improve skills for life Length...

...Team to discuss your motivation for attending the short course and to determine what objectives you are looking for our facilitators to realise for... Learn about: Stress Management, Stress and Anxiety, Stress-related risks...

...Delegates will learn to understand the concepts of self-esteem and self-confidence. They will understand. where barriers originate from and will learn...

...customers in their workplace. People who deal with hostility and angry customers in their workplace. This course has been designed to prepare those people...

...the way in which delegates plan their approach to work. Take a look at the content options below and confirm your place on our range of Planning and Organisation courses...

...such as practice papers We make the learning experience enjoyable We are trusted by globally leading brands such as JP Morgan, HSBC and Sony as a learning partner of choice... Learn about: IT Management, Change Management, Team Training...

...Training & Development programmes offers organisations the following options: Build competence with skills & learning workshops Individuals undertake formal... Learn about: Influencing Skills, Negotiation Skills, Decision Making...

...Anyone who knows someone who is trying to deal with their anger issues. Those who would feel compromised in a group setting. Health and care professionals...

...scenario Four questions of 20 marks each 40 marks required to pass (out of 80 available) - 50% 2.5 hours duration Restricted open book - The Effective... Learn about: Change Management, IT Management...

...change in their workplace what happens before, during and after the change. Pre-Requisites The candidate requires no experience prior to the course... Learn about: IT Management, Change Management...

...process during organisational changes to motivate teams and members during change. Prerequisites To attend this course, you must have experience in... Learn about: IT Management, IT Development, Change Management...

...Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments The Knowledge Academy Effective Communication 3 day course... Learn about: Communication Training, Communication Skills, Effective Communication...

...improve your personal negotiation style and enhance one's ability to bargain successfully also ethically in any business situation. Prerequisites... Learn about: Skills and Training, IT Management, Negotiation Skills...

...Influencing relationships with integrity· NLP and Body language· Self assessment of personal style· Effective communication skills· Working with differing points of view... Learn about: Self assessment, Effective Communication, Body Language...

...This course focuses on various techniques that help you to build self- confidence and self-esteem. It is helpful for helping you to be more positive and become more self-reliant... Learn about: Decision Making, Communication Training, Confidence Training...

...the following topics: Who Should Attend the Course? This course is ideal for anyone who wishes to be introduced into the world of NLP and the benefits... Learn about: Sales Training, Confidence Training, Gain Confidence...

...Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments The Knowledge Academy NLP Practitioner 5 day course covers... Learn about: IT Development, Effective Communication, Communication Training...

...responses to any situation that arises. What will you learn? What is emotional intelligence? What makes us think, feel and act the way we do Your current... Learn about: Emotional Intelligence...

...gain a better understanding of how to have successful job interviews. Course Outline Introduction to Successful job interviews Interview Techniques Interview... Learn about: IT Development, Communication Training, Interview Techniques...