Management Skills courses

...sector delivering in-house training and/or work-based learning who want to achieve an accredited qualification and/or to register to deliver CIEH qualifications...

...Learning outcomes By the end of the course, delegates should be able to: recognise the differences between a manager and a leader interpret and communicate...

...what and who to coach, and know how to plan their coaching approach according to the learner's performance and motivation; Identify effective coaching skills...

...Suitable for: This programme is ideal for line managers who have had little or no formal training on the appraisal process, although it has also benefited...

...situation but is especially useful for one to one coaching. CONTENTS The need for Coaching in modern business. Defining Coaching and Coach Characteristics...

...understanding what makes someone ‘tick’. It recognises that a person can behave differently in different contexts. AND reveals the clues to identifying... Learn about: Language and Behaviour Profile, Profile evaluation, Personality Test...

...and unacceptable forms of behaviour. Exploring why bullying and harrassment may happen, and what can be done about it. The legal definitions of bullying and harrassment...

...Instruction can be described as being primarily a telling activity, where knowledge and skills are developed in trainees through either direct communication or demonstration...

...and you'll learn how you can successfully apply them to just about any problem or challenge you will ever encounter. Participants will learn how...

...Be able to explain the Adaptive Medical Leadership model, and how to. apply its different styles towards different individuals. Understand the skills...

...and you will be in a position to use your new-found influence and. Suitable for: The course is specifically targeted at senior managers. It will be helpful...

...safety and quality. Working with others. Suitable for: People who are considering a move into a middle management role or those who are new to such a...

...When a leader spends too little time managing performance, here's what happens. Small sparks turn into creeping flames that, if not doused, quickly grow into raging fires... Learn about: Performance evaluation, Employee Management, Performance Appraisal...

...This helps employees to analyse how they spend their time at work, and shows them how to free up time through delegation or rescheduling. It provides guidance...

...what's the best mix of management and leadership for your job? In these challenging times getting it right is even more vital. This engaging realistic workplace drama...

...Explore individual reactions to a threatening situation. Explain actions that can be taken following personal safety and security incidents...

...Content: Units include: Personal Development as a Strategic Manager, Strategic Performance Management, Financial Management, Strategic Information Mangement...

...Excellence training course is structured so delegates receive a strong element of practical activities and exercises to reinforce the theoretical content...

...been proven in the toughest applications - such as the Thomas-Kilmann conflict Mode Instrument. Conflict can have a positive effect, but left unchecked...

...In fact, managed conflict is a healthy way to bring important issues to light and strengthen your relationships with co-workers, bosses, suppliers...