Management Skills Courses County Antrim

...the above administrator for extra details Learning Areas and Experience Facilitation of Groups Group Dynamics Assessing Group Needs Design and Delivery...

...select and keep colleagues  Provide learning opportunities for colleagues  Manage a budget  Manage a project  Monitor and solve customer service problems...

...ü How to conduct the appraisal interview. ü How to identify training needs as part of the appraisal process. ü Setting "S.M.A.R.T." Objectives as part of the appraisal process...

...issues with your peers; Develop a leadership pathway for you to action; Create new and meaningful networks. CEOs / Managing Directors interested in growing... Learn about: Organisational healt, Emotional Intelligence...

...This course aims to facilitate delegates ability understanding of conflict management Conflict Management (OCN Level 2) Entry Requirements Please contact...

...including discounted rates on ILM publications and regional seminars, website access and an annual subscription to...

...ü Ways of obtaining feedback from others. ü Receiving and responding positively to feedback. ü Personal action planning techniques...

...and create new and meaningful networks. Our workshops are based around confidentiality: senior people need a safe 'sandboxed' environment to explore their... Learn about: Psychology Skills, Leader Behaviour, Emotional Intelligence...

...questioning and empathy The course will benefit those who need to demonstrate enhanced interpersonal skills with both colleagues and clients in order... Learn about: Decision Making, Conflict Management, Problem Solving...

...choice for their formal development in this role. The qualification does this by developing a very wide range of basic middle management skills and assisting...

...strategies for dealing with difficult behaviours This course is ideal for Supervisors, Team Leaders or first-line managers who need to be equipped... Learn about: Communication Training, Basic Grammar, Skills and Training...

...range of leadership styles that builds trust and effective working relationships Develop greater empowerment to help people make the right decisions... Learn about: Skills of influence, Potential of your people, Non verbal behaviours...

...be sent together with an invoice close to the course date. By the end of this course participants will understand: The definition of Leadership... Learn about: Leader skills, Working relationships, Management Planning...

...facilitation Know the various stages of facilitation, the benefits of structure and questioning techniques Learn, refine and demonstrate active listening... Learn about: Communication Skills, Skills and Training, Improve Communication...

...Day One Programme Course objectives and introductions Defining our role and responsibilities Understanding the responsibilities of management Maximising... Learn about: Maximising resources, Receiving Feedback, Style of management...

...activity listening in coaching How to re frame thinking to gain a positive outcome How to put it all into practice This course is ideal for anyone... Learn about: Positive outcom, Leadership Skills, Model of coaching...

...descriptions How to examine what SMART objectives really are; the outcomes and measures How to conduct effective performance reviews The approach and regularity... Learn about: Job descriptions, Motivational factors, Motivation techniques...

...By the end of the course participants will: Appreciate the importance of appraisals in managing individuals’ performance Understand how an organisation... Learn about: Agreeing realistic, Potential barriers, Meaningful objectives...

...Explore the team interdependencies (Business improvement) – examine the shortfalls Understanding the different types of power, influence and authority... Learn about: The Board, Role Director, Business Improvement...

...or atmosphere Definition of Leadership vs. Management What does it take to be a good leader Understanding the different types of power, influence and authority... Learn about: Team Leader, Types of power, Team Development...