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Online/Distance Customer Service NVQ
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Client Management, Communication Skills, Relation Management...
- NVQ
- Online
- Different dates available
- 1 Year
...for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...who work closely with clients so that the care they provide is to the highest standar This Customer Service Level 3 course is designed to help learners... Learn about: Customer Retention Strategy, Customer Care, Customer Retention...
- NVQ
- Online
- Different dates available
- 15 Months
...The job holder is an important member of the business services team and may be the first point of contact for customers. Apprenticeships are a great option... Learn about: Problem Solving, Customer Service, Managing situations...
- NVQ
- Online
- Different dates available
- 1 Year
...Opening Module Three – Working with the Interface Module Four – Your First Document Module Five – Basic Editing Tasks Module Six – Basic Formatting Tasks... Learn about: Customer Service, Ms Office, Microsoft Office...
- NVQ
- Online
- Different dates available
- 12 Months
...And sadly, should you fail to attract/keep customers – as well as maintain your sales – you will not survive. This unique course has been purposefully... Learn about: Consumer Law, Retail Selling, Retail Consumer Law...
- NVQ
- Online
- Different dates available
- 1 Year
...the basic needs of customers by taking this Level 2 Certificate in Customer Service course. You will learn how to identify excellent customer service... Learn about: MS Excel, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Training Course Final Exam Final Exam- Call Centre & Customer Service Training Course... Learn about: Customer Service, Call Centre...
- NVQ
- Online
- Different dates available
- 1 Year
...Customers Module Ten – Understanding When to Escalate Module Eleven – Ten Things You Can Do to WOW Customers Every Tim Module Twelve – Wrapping Up Customer... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. COURSE CURRICULUM... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Word Create and Save Word Documents Manage Your Workspace Edit Documents Preview and Print Documents Customize the Word Environment Formatting Text... Learn about: Ms Word, Excellent Customer Service, Customer Expectations...