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Classroom-based Customer Service NVQ in Mansfield
- NVQ
- Mansfield
...Apprenticeship Hospitality Customer Service NVQ - Level 2 Overview The apprenticeship will include: giving customers a positive impression promoting additional... Learn about: Customer Service...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A minimum of 42 credits are required overall for completion of this qualification. Mandatory Units Demonstrate understanding of customer service Demonstrate... Learn about: Effective Communication, Customer Service Skills, Verbal Communication...
- NVQ
- Online
...Level 2 mandatory units • Communicate using customer service language • Follow the rules to deliver customer service. Level 3 mandatory units • Demonstrate... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...in the UK with a collaborative approach. We are happy to offer Level 4 Diploma in Care (RQF) through our online learning platform which you will find... Learn about: Team Leader, Interpersonal Communication, Professional development...
- NVQ
- Online
- Different dates available
- 1 Year
...In order to become a legal secretary, you will need good literacy and numeracy skills, as well as word processing skills and some experience in office... Learn about: Quality Training, IT Law, Communication Skills...
- NVQ
- Online
- Different dates available
- 1 Year
...Get to grips with some of the main services that a hotel offers, and the importance of housekeeping to ensure these services are executed to a high standard... Learn about: Telephone answering, Hotel Management, Hospitality catering...
- NVQ
- Online
- Different dates available
- 12 Months
...working relationships with colleagues (15 hours) Understand the principles of effective team working Understand how to buddy a colleague Unit... Learn about: Customer Service, Business and Administration, Diary systems...
- NVQ
- Online
- Different dates available
...of Exercise Professionals (REPs) at level 2 & CIMSPA The aim of this Level 2 Certificate in Fitness Instructing qualification is to train learners... Learn about: Fitness exercise, Gym sessions, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Customer Service, Full Time...
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
- Different dates available
- 6 Months
...This course is designed for students looking to improve knowledge and skills needed to deliver excellent customer service in a variety of industries and contexts (services... Learn about: Problem Solving, Decision Making, Social Media...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Conventions and Standards, Controlling Change, Resources and Deliverables, Supplier Control and Quality Techniques. Unit Six – How to Monitor Service Excellence... Learn about: Financial Training, Quality Assurance, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Edexcel Level 2 NVQ Certificate in Customer Service (QCF) onto the Edexcel Level 3 NVQ Diploma in Customer Service (QCF), employment, or additional related qualifications... Learn about: Customer Care, Verbal Communication, Customer Service Skills...
- NVQ
- Online
...of yourself and your organisation • go the extra mile in customer service • build a customer service knowledge set • do your job in a customer-friendly... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...to develop their work skills and allow them to progress in their employment. Learners will be required to take mandatory units on managing their own performance... Learn about: Customer Service, Business and Management, Business Environment...
- NVQ
- Online
- Different dates available
- 1 Year
...– The Marketing Funnel Module Ten – Marketing Mistakes (I) Module Eleven – Marketing Mistakes (II) Module Twelve – Wrapping Up Level 3 Diploma in Marketing... Learn about: Market Research, Sales and marketing, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...24/7/365 access to all of your course materials- all lessons, assignments and resources are available from the moment you enrol Instant access to your course after you enrol... Learn about: Customer Service, Team Training...
- NVQ
- Online
- 1 Year
...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance... Learn about: Functional skills, Customer Care, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Strategic thinking; Conflict resolution/mediation; Problem solving. Unit 4 - Service The following topics are covered: Internal and external customers... Learn about: Skills and Training, Quality Training, IT Development...
- NVQ
- Online
- Different dates available
- 1 Year
...Administrative Soft Skills Effective Time Management Tools of the Trade Being an Effective Gatekeeper Organizational Skills Confidentiality Guidelines... Learn about: Customer Service, Legal Secretary...
- NVQ
- Online
- Different dates available
- 12 Months
...(30 hours) Understand how to monitor the quality of customer service interactions Understand how to gather, analyse and interpret customer feedback Unit... Learn about: Customer Service Skills, Customer Service Delivery, Quality Training...