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Classroom-based Customer Relationship Management NVQ in London
- NVQ
- London
- 18 Months
...understand the technical aspects of payroll, Regulation and Compliance, Systems and processes. Skills – Planning and Prioritisation, Analysis... Learn about: Customer Service Skills, Customer Service, Customer Relationship Management...
Similar training and in other locations
- NVQ
- Online
- Different dates available
- 1 Year
...service processes for maximizing customer satisfaction and establish excellent customer relationships. Gain a good comprehension of the... Learn about: Customer relationship, Customer Relationship Management, Customer Retention...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Obtaining client feedback; and Resolving difficulties. Unit Five – Reviewing the Assignment and Identifying Further Professional Development The following topics are covered... Learn about: Customer Manager, Key Account Management, Telephone Skills...
Similar training in other typologies
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Customer Service, Sales Training, Customer Service Skills...
- Course
- London
- Beginner
- Different dates available
...Application Of Physical Intervention Skills In The Private Security Industry... Learn about: Customer relationship, Security guard training, Security Officer...
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I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
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I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
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Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
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- Short course
- London
- Intermediate
- Different dates available
...to help you grow and improve Relationship Building Become an a trusted advisor to your client Using advanced influencing skills to connect to your client... Learn about: Sales Techniques, Sales Training, Relationship Building...
...to help you grow and improve Relationship Building Become an a trusted advisor to your client Using advanced influencing skills to connect to your client... Learn about: Sales Techniques, Sales Training, Relationship Building...
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I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
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I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
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Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
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I did financial analyst course from here and worked really hard for the same. I am done with my exam and looking forward for a good job in the same. My experience was good as I did it on my own pace. Good experience above all.
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Good process, customer skills were good, friendly experience and courses were challenging. I enjoyed my experience and thanks for everything. I had a nice time in all.
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Satisfied.
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- Short course
- Hammersmith
- Different dates available
- 2 Weeks
...information systems, and information in organisations. Demonstrate an understanding of hardware and software and their place in management information systems... Learn about: Social Media, Information Systems, Customer relationship...
...information systems, and information in organisations. Demonstrate an understanding of hardware and software and their place in management information systems... Learn about: Social Media, Information Systems, Customer relationship...
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I did financial analyst course from here and worked really hard for the same. I am done with my exam and looking forward for a good job in the same. My experience was good as I did it on my own pace. Good experience above all.
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Good process, customer skills were good, friendly experience and courses were challenging. I enjoyed my experience and thanks for everything. I had a nice time in all.
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Satisfied.
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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- Course
- City Of Londonand3 other venues
- Brandon, Manchester, Glasgow
- 1 Day
...and focussing on achieving Trusted advisor status with clients. How to create stronger conversations naturally leading to more cross and upselling opportunities... Learn about: Sales Training, Account management, Pricing Strategy...
...and focussing on achieving Trusted advisor status with clients. How to create stronger conversations naturally leading to more cross and upselling opportunities... Learn about: Sales Training, Account management, Pricing Strategy...
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...to guide the delegates with the most advanced recourses per the requirements of their organizations. By completing the course the participants will be able... Learn about: Customer database, Customer satisfaction, Management Planning...
...to guide the delegates with the most advanced recourses per the requirements of their organizations. By completing the course the participants will be able... Learn about: Customer database, Customer satisfaction, Management Planning...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...at ways to narrow the scope of your field and to get the right people to move your CRM program along. Strategies for Customer Retention... Learn about: Customer Service Skills, Customer Retention Strategy, Customer Retention...
- Bachelor's degree
- London
...of the course enhances the employability of students through offering valuable experience and contacts within the industry. LCF Careers offer support throughout... Learn about: Customer Relationship Management, Fashion Marketing, Team Training...
- Course
- City Of London
...How do customers want to access our products and services? Are we flexible in meeting customers’ access needs? What does the future look like for delivery channels?... Learn about: Customer Relationship Management, Change Management, Commercial Banking...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...10:15 Questionnaire on Time Management 10:15 - 10:45 Personal Time Management 10:45 - 11:00 Coffee break 11:00 - 12:15 Life Management 12:15... Learn about: Customer Care, Customer Retention Strategy, Customer Service Skills...
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Excellent.
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Course was very good.
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The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
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- Short course
- London
- Advanced
- February
...rapidly growing areas of computing currently - and their significance in relation to IT strategies and corporate planning. Comprehending the IT landscape... Learn about: Financial Training, Agile Project Management, Project Management...
...rapidly growing areas of computing currently - and their significance in relation to IT strategies and corporate planning. Comprehending the IT landscape... Learn about: Financial Training, Agile Project Management, Project Management...
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Excellent.
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Course was very good.
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The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Short course
- Hammersmith
- September
- 1 Week
...CRM Sales force automation Marketing automation Service automation Analytical CRM Developing and managing customer-related databases Structured and unstructured... Learn about: Customer Relationship Management, Strategic Management, Strategic Business Management...
...CRM Sales force automation Marketing automation Service automation Analytical CRM Developing and managing customer-related databases Structured and unstructured... Learn about: Customer Relationship Management, Strategic Management, Strategic Business Management...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Manager, Customer satisfaction, Customer Relationship Management...
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I am happy with the course and everything related to it.
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- Course
- Hammersmith
- Intermediate
- 1 Week
...This computer information management system course is suitable for: Those who wish to assess, evaluate, and apply emerging information systems... Learn about: Database Management, Information Systems, Customer relationship...
...This computer information management system course is suitable for: Those who wish to assess, evaluate, and apply emerging information systems... Learn about: Database Management, Information Systems, Customer relationship...
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I am happy with the course and everything related to it.
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I would like to thank each employee of LCT for being so co-operative, helpful, and understanding.
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- Short course
- London
- Advanced
- March
...By the end of the course delegates will be able to: • Appreciate the advantages and risks of corporate and internet computing, in achieving financial... Learn about: Financial Training, Cloud computing, Customer Relationship Management...
...By the end of the course delegates will be able to: • Appreciate the advantages and risks of corporate and internet computing, in achieving financial... Learn about: Financial Training, Cloud computing, Customer Relationship Management...
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I would like to thank each employee of LCT for being so co-operative, helpful, and understanding.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...customer service and how to deliver them in the leisure industry. 10.30-11.15: Product knowledge. The backbone of amazing customer service. 11.15-11... Learn about: Customer relationship, Customer Service, Tourism management...
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Good experience overall.
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- Short course
- Hammersmith
- Intermediate
- 3 Days
...Those who wish to take an active role in systems development to create an IS that meets their needs. Those who need to learn how to employ IS to accomplish their job tasks... Learn about: Customer Manager, Applications architecture, Relationship Management...
...Those who wish to take an active role in systems development to create an IS that meets their needs. Those who need to learn how to employ IS to accomplish their job tasks... Learn about: Customer Manager, Applications architecture, Relationship Management...
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Good experience overall.
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