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Online/Distance Customer Service NVQ
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required by employers, thus proving competency... Learn about: Effective Communication, Customer Service Skills, Customer Care...
- NVQ
- Online
...solve customer service problems. How will I be assessed? You will be assessed in the workplace using several different methods including observation of practice... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Our highly qualified assessors will provide guidance and recommend resources which can help you to gain understanding of your assignments and ensure... Learn about: Team Leader, Interpersonal Communication, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Communication Skills, Communication Training, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...flexible and convenient courseware, which will give you the knowledge you need to progress to management level with ease. At the end of the course... Learn about: Hospitality Management, Customer Service, Telephone answering...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This NCFE Level 2 Certificate in Principles of Business Administration course assesses the following units: Unit 1: Principles of providing... Learn about: Administrative Services, Customer Service, Business and Administration...
- NVQ
- Online
- Different dates available
...professionally competent level, enabling them to prescribe, plan and deliver safe and effective exercise programmes within a gym or health club environment... Learn about: Customer Service, Fitness exercise, Develop learner’s...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Customer Service, Full Time...
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
- Different dates available
- 6 Months
...Manage personal and professional development 6. Understand customers and customer retention The following five units have been chosen to reflect the needs of our clients... Learn about: Customer Service, Social Media, Business Plan...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Conventions and Standards, Controlling Change, Resources and Deliverables, Supplier Control and Quality Techniques. Unit Six – How to Monitor Service Excellence... Learn about: Customer Service, Quality Training, Quality Systems...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Effective Communication, Customer Service Skills, Customer Service...
- NVQ
- Online
...How will I be assessed? You will be assessed in the workplace using several different methods including observation of practice, questioning and witness... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...own Performance in a Business Environment Evaluate and Improve own Performance in a Business Environment Work in a Business Environment Communicate... Learn about: Customer Service, Business and Management, Business and Administration...
- NVQ
- Online
- Different dates available
- 1 Year
...– Setting Goals Module Ten – Managing Your Data Module Eleven – Using a Prospect Board Module Twelve – Wrapping Up Introduction to Marketing Module One... Learn about: Sales and marketing, Market Research, Sales Training...
- NVQ
- Online
- Different dates available
- 12 Months
...at your own pace Safe e-portfolio of your work is kept under lock and key on our secure servers Progress bar to show the work you have completed and... Learn about: Customer Service, Team Training...
- NVQ
- Online
- 1 Year
...What jobs can I get? The Bournemouth & Poole College is affiliated with many professional bodies in the area of Business, Finance and Administration... Learn about: Functional skills, Customer Service, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...to develop their specialist business skills and demonstrate general business principles in the role which they perform in an organisation. On successful... Learn about: Quality Training, Business Development, IT Development...
- NVQ
- Online
- Different dates available
- 1 Year
...our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email... Learn about: Legal Secretary, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Unit 1: Understand the customer service environment (50 hours) Understand the concepts and practices underpinning customer service delivery Understand... Learn about: Customer Service Delivery, Customer Retention, Quality Training...
- NVQ
- Online
- Different dates available
- 18 Months
...As an apprentice you will be training to become an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests... Learn about: Business processes, Managing situations, Problem Solving...