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2 customer care A Levels in West Yorkshire
- NVQ
- Halifax
...Business and Administration NVQs cover the tasks that are carried out by administrators working in different types of business and the skills that they need. You will study a broad range of administrative functions: 2 mandatory units: carry out your responsibilities at work work within... Learn about: Part Time...
Similar training and in other locations
- NVQ
- Distance Learning
- 6 Months
... in a customer service environment. your role is to provide service to customers...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Customer Care, Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
... complaints procedures and how these are dealt with Understand equality and diversity and laws relating to these are crucial for customer service Unit... Learn about: Customer Service, Customer Service Skills, Customer Retention...
- NVQ
- Online
- 2 Years
...) is the equivalent to 1 A- Level, and Year Two (Extended Diploma) is equivalent of 2 A-Levels.This qualification is well recognised by employers and also provides a route to Higher Education. Graduate Chloe Coxhill, commented “The BTEC Level 3 Hospitality Supervision course at Bournemouth College has really... Learn about: Financial Control, Food safety, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Customer Care, IT Security, Telephone Skills...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Customer satisfaction, Decision Making, Business Plan...
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Excellent
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- NVQ
- Online
- Different dates available
- 12 Months
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
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Excellent
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- NVQ
- Online
...Do you wish to know more about what you pour? We are proud to introduce our brand new Level 2 Certificate in Wine Services, designed for anyone working with wine in hotels, restaurants and bars. Being confident in talking about and serving wine is important for any career in hospitality... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: Communication Skills, Office IT, Quality Training...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: Travel and Tourism, Tourism Industry, Travel & tourism diplom...
Similar training in other typologies
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Nottingham
- Intermediate
- September
... Lunch Break 14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Selling skills, Customer Relationship Management, Marketing Strategy...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- April
...2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this course is to provide delegates with the skills... Learn about: Customer satisfaction, Customer Service, Customer Relationship Management...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident... Learn about: Incoming Calls, Customer Care...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Service, Customer satisfaction, Excellent Customer Care...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Handling Complaints, Incoming Calls, Customer Care...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
... to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: First Impressions, Call Centre, Best Practice...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- April
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Customer Care, Excellent Customer Care, Incoming Calls...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- June
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Sales Training, Marketing Strategy, Marketing Communications...
... to maximise sales and ensure the sales force uses it effectively.) 15:45-16:30 Module 5 Improving After Sales and General Customer Care (Opportunity selling... Learn about: Sales Training, Marketing Strategy, Marketing Communications...
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The course was simple and amazing, I had a nice time in all, tutor was amazing and he provided good knowledge, I enjoyed my time.
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Great course, Tracey was a wonderful trainer and they helped in delivering good sessions. It was a confidence booster surely.
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- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
...This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system to mark how... Learn about: Outgoing calls, Incoming Calls, Telephone answering...
"level 2 customer care"
- NVQ
- Bradford
...three Mandatory and three Specialist Units. The Mandatory Units are: Business Purposes Business Organisations, Financial Forecasting for Business People in Organisations...
- NVQ
- Wakefield
...to which must be added five optional units, Mandatory units G1 Ensure your own actions reduce the risk to health & safety G6 Promote additional products...
"level 2 customer care"
- NVQ
- Halifax
...only and will be confirmed at enrolment. · Venue : Calderdale College · Academic Department : Health, Well Being & Business · Course Overview... Learn about: Learning and Development...
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Friendly and really professional
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- NVQ
- Leeds
- Different dates available
- 45 Days
...Fulfil salon reception duties Develop and maintain effectiveness at work Give customers a positive impression of yourself and your organisation Promote... Learn about: Gents hairdressing, Mens hairdressing, Mens hair styling...
...Fulfil salon reception duties Develop and maintain effectiveness at work Give customers a positive impression of yourself and your organisation Promote... Learn about: Gents hairdressing, Mens hairdressing, Mens hair styling...
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Friendly and really professional
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- NVQ
- Halifax
...employers and will become compulsory in the future for all care workers. Level : 2 · Qualification Name : NVQ Level 2 Certificate in Care · Qualification Type...