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2 customer care A Levels in Lincolnshire
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Blended in On Siteandanother venue.
- Lincolnshire
- 6 Months
...Comprises of FOUR mandatory units - 1.Manage own performance in a business environment, 2.Improve own performance, 3.Work in a business environment, 4. Communicate in a business environment. PLUS selection from 47 optional units to ensure that the 21 credits are reached. progression to a Diploma...
...Comprises of FOUR mandatory units - 1.Manage own performance in a business environment, 2.Improve own performance, 3.Work in a business environment, 4. Communicate in a business environment. PLUS selection from 47 optional units to ensure that the 21 credits are reached. progression to a Diploma...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
← | → see all
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
← | → see all
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Grantham
- 36 Weeks
...The programme is practically based with additional theoretical support. The course aims to give experience, guidance and practice in high quality food service skills in the realistic working environment provided at the College. Subjects studied include: Customer care. Quality control. Styles... Learn about: Skills and Training, Food Service, Part Time...
- NVQ
- Spalding
- 6 Months
...Increased accuracy for forecasting, reduced costs by repeat business and profit sales target achieved, changes to customer care. Suitable for: People working in retail...
- NVQ
- Lincoln
- 1 Year
... to prove their competence in a customer orientated position... Learn about: Customer Care, Retail Sales, Part Time...
Similar training and in other locations
- NVQ
- Distance Learning
- 6 Months
... in a customer service environment. your role is to provide service to customers...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Verbal Communication, Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
... complaints procedures and how these are dealt with Understand equality and diversity and laws relating to these are crucial for customer service Unit... Learn about: Customer Retention, Customer Service, Customer Service Skills...
- NVQ
- Online
- 2 Years
...) is the equivalent to 1 A- Level, and Year Two (Extended Diploma) is equivalent of 2 A-Levels.This qualification is well recognised by employers and also provides a route to Higher Education. Graduate Chloe Coxhill, commented “The BTEC Level 3 Hospitality Supervision course at Bournemouth College has really... Learn about: Professional development, Customer Care, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Skills and Training, Telephone Skills, Quality Training...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Customer Manager, Conflict Resolution, Social Media...
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Excellent
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- NVQ
- Online
- Different dates available
- 12 Months
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
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Excellent
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- NVQ
- Online
...Do you wish to know more about what you pour? We are proud to introduce our brand new Level 2 Certificate in Wine Services, designed for anyone working with wine in hotels, restaurants and bars. Being confident in talking about and serving wine is important for any career in hospitality... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: IT Management, Skills and Training, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: Tourism Industry, Travel and Tourism, Travel Tourism...
Similar training in other typologies
- Vocational qualification
- Grantham
- 12 Weeks
.... Unit 2: Help maintain health, safety & security in a retail environment. Unit 3: Assist with... Learn about: Part Time, IT Security, Confidence Training...
- BTEC
- Grantham
- 1 Year
... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Team Training, IT Security, Customer Care...
- BTEC
- Grantham
- 1 Year
... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Cabin Crew, Airline Training, Aviation Training...
- BTEC
- Lincoln
- 11 Weeks
...The main aim of this course is to give a person an introduction to skills used in counselling. It is an ideal programme for someone working in a caring role or occupation or to progress towards more in depth courses that follow this level 2 course... Learn about: Part Time, Customer Care, Retail Sales...
- Vocational qualification
- Lincoln
- 13 Weeks
...Part Time C&G Bookkeeping and Accounts Level 2 Course Description: This course is designed for those wishing to improve their knowledge... Learn about: Business Accounting, Customer Care, Part Time...
- Vocational qualification
- Lincoln
- 10 Weeks
... 'K' Codes, Students Joiners and Leavers Charges & Deductions The course content will be 50% manual payroll followed by 50% computerised Level: Level... Learn about: Payroll Software, Equal Opportunities, Customer Care...
"level 2 customer care"
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...and independent decision-making is limited. Ideal for those who are 'frontline' in their duties...
...and independent decision-making is limited. Ideal for those who are 'frontline' in their duties...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- NVQ
- Spalding
- 6 Months
...about change is limited.” Description Customer Service NVQ Level 2 is delivered wholly in the workplace. You will be allocated a personal assessor and...
- NVQ
- Grantham
- 52 Weeks
...Product expertise. Merchandising. Finance & Administration. Customer Service. Organisational effectiveness. Course Code: PWG9028R Title: OCR NVQ2 Retail Skills Duration... Learn about: Part Time, Team Training, Skills and Training...
"level 2 customer care"
- NVQ
- Blended in Skegness
- 1 Year
...A level 2 course which will train students to work on a variety of Equine yards according to their own interests and specialities but also providing access...
- NVQ
- Boston
...The NVQ in Health and Social Care is considered to be the minimum qualification required by a care worker by the sector skills bodies. Who is this NVQ...
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I want to study this course.
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- NVQ
- Grantham
- 6 Months
...To achieve an NVQ at Level 2 a candidate must be assessed as competent in all of the mandatory units for health and social care and a choice of two optional units... Learn about: IT Development, Part Time, Health and Social Care...
...To achieve an NVQ at Level 2 a candidate must be assessed as competent in all of the mandatory units for health and social care and a choice of two optional units... Learn about: IT Development, Part Time, Health and Social Care...
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I want to study this course.
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