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Objection Handling courses Scotland
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Objection Handling, Customer Care, Customer Behavior...
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Objection Handling, Customer Care, Customer Behavior...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- 2 Days
...This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of the course. Finally, a review of closing techniques and a self-analysis... Learn about: Customer Relationship Management, Customer Care, Customer Retention Strategy...
- Course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
- 2 Days
... Questions (What do we get, what is the best way to handle them) 15:00 - 16:00 Scenario Settings (Here delegates will describe to the rest of the group... Learn about: Sales Training...
- Course
- Glasgowandanother venue.
- Leeds
- 1 Day
... techniques for success and some ways to customize their service. Handling Objections During this session, participants will learn different ways to address... Learn about: Customer Service, Call Centre, Call Centre Training...
- Training
- Edinburgh
- Advanced
- 1 Day
... to present proposals to their customers Practice a simple structure for handling objections Course benefits: Learn how to move away from the basic selling... Learn about: Handle Objections, Creating Professional Relationships, Building Rapport...
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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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- Short course
- Edinburghand7 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- September
...This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes...
...This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes...
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The best investment I made was a one-to-one training session with Howard at Basesound. Self-teaching is fine, but it's no substitute for learning from a seasoned pro with decades of experience. Howard patiently took me through the fundamentals and taught me many important techniques, routines, and disciplines which I use every time.
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It was just an incredible experience for me and worked as a confidence booster as well. Sean and Darren are brilliant and have designed a course that includes everything. The tutors were beyond expectations and really enjoyable. I highly recommend the course.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- September
...Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and... Learn about: Listening Skills, Customer Care Skills, Sales Training...
...Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and... Learn about: Listening Skills, Customer Care Skills, Sales Training...
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It was just an incredible experience for me and worked as a confidence booster as well. Sean and Darren are brilliant and have designed a course that includes everything. The tutors were beyond expectations and really enjoyable. I highly recommend the course.
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The events I have done since the training the audience range is always being so great and I am very much thankful to the trainers that made me able to do this. I am extremely blessed to get training from there.
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- Short course
- Edinburghand7 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
... Type of Closer Are You? (Personal Test) 15:00 - 16:30 Handling Objections (Pre-handling Objections, Dealing with The Price Objection Effectively) 16:30... Learn about: Closing the Sale, Incoming Calls...
... Type of Closer Are You? (Personal Test) 15:00 - 16:30 Handling Objections (Pre-handling Objections, Dealing with The Price Objection Effectively) 16:30... Learn about: Closing the Sale, Incoming Calls...
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The events I have done since the training the audience range is always being so great and I am very much thankful to the trainers that made me able to do this. I am extremely blessed to get training from there.
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The tutors Darren and Sean have years of experience in TV presenting. It was so fantastic and enjoyable course. They help everyone maintaining a good level of positivity. I had the most enjoyable and knowledgeable days.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, London, Manchester, Nottingham
- Intermediate
- June
... 14.45 – 15.15 Handling Objections 15.15 - 16.00 Closing the Sale 16.00 - 16.15 Maximising - Associated Sales and Additional Opportunities 16.15 - 16... Learn about: Retail Selling, Art of Retail Selling, Art of Retail...
... 14.45 – 15.15 Handling Objections 15.15 - 16.00 Closing the Sale 16.00 - 16.15 Maximising - Associated Sales and Additional Opportunities 16.15 - 16... Learn about: Retail Selling, Art of Retail Selling, Art of Retail...
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The tutors Darren and Sean have years of experience in TV presenting. It was so fantastic and enjoyable course. They help everyone maintaining a good level of positivity. I had the most enjoyable and knowledgeable days.
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- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Nottingham
- Intermediate
- July
... (Energetic role play) 14:15 - 15:00 Dealing With Objections Effectively (Types of objections, pre-handling objections, answering objections) 15:00 - 16:30... Learn about: Time management, Sales Techniques, Sales Training...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
... To Make Calls 12:30 -13:00 Brief review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth... Learn about: Customer relationship, Telephone answering, Communication Skills...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
... best practice) 14:45 - 15:30 Handling Objections (Pre-handling Objections, Dealing with The Price Objection Effectively) 15:30 - 16:30 Golden Rules... Learn about: Customer Care, Customer Service, Customer satisfaction...
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