Personal Development courses Belfast City

...Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers whose English language is not their... Learn about: Barriers of communication, Skill set, Types of communication...

...complaints Develop sales opportunities as and when required Work as part of a team to enhance performance... Learn about: Sales skills, Sales opportunities, Telephone techniques...

...people to achieve their true potential How to explore their own leadership style and deploy a wide range of leadership styles that builds trust and effective... Learn about: Working relationships, Leader skills, Good leader...

...world and develop the potential of your people Explore verbal and non verbal behaviours Explore the push and pull model of influence Develop the skills... Learn about: Leadership Styles, Non verbal behaviours, Potential of your people...

...how analytical statistics and operational research techniques can be applied to solve problems Action Planning... Learn about: Solve Problems, Managing information, Decision Making...

...skills of giving and receiving feedback Day Two Programme Review of Day One Time Management & Delegation Identification of specific actions to improve... Learn about: Interpersonal Skills, Team Training, Multi-disciplinary team...

...Work with your manager to build development plans to get everyone into the green zone Develop greater empowerment to help team leaders make the right decisions... Learn about: Call Centre Manager, Call Centre, Team Training...

...the right mindset Transferring learning back into the workplace... Learn about: The Board, Types of power, Role Director...

...for conducting interviews Have gained knowledge on how to deal with difficult behaviour Develop and practise their interviewing skills All staff who... Learn about: Meaningful objectives, Employee prepare, Appraisal Skills...

...role in helping people to develop to their full potential How to use motivational factors for rewards How the exit interview can help to improve the working... Learn about: Performance Reviews, Motivation techniques, Full potential...

...How to keep your audience’s attention throughout the presentation Working with visual aids and products. How to respond to difficult questions from your audience... Learn about: Account management, Sales Training, Public Speaking...

...You will acquire a certification that will allow you to train anywhere in the world. Are you interested in this course? Then do not hesitate to request... Learn about: Time management, Personal Development, Life Coaching...

...Customized loops/code in scripting Execution using LR Controller Understanding of Load Generators Run time settings Manual/Goal-oriented scenario Ramp-up... Learn about: IT Development...

...A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels... Learn about: Confidence Training, Assertiveness Training...