Personal Development courses Belfast City

...and sell opportunities Get commitment to proceed successfully... Learn about: Sales support, Sales Strategy, Sales skills...

...Suitable for: People in Customer Service roles who already have the skill required to pass Level 2. People in Customer Service roles who already have...

...including military, doctors, businessmen, existing trainers, psychologists, mentors, housewives and people looking for a career change. If you are interested... Learn about: Management Development, Life Coaching, Time management...

...of others Explore how motivation can help people carry out tasks to a desired performance level Explore the impact of ambience in the workplace and... Learn about: Motivating people, Team Development, Team Performance...

...Behaviours and Integrity Create a culture that enables people to achieve their true potential Explore your own leadership style and deploy a wide range... Learn about: Team Development, Team Leader, Team Training...

...against objectives and agree plans for improvement for the following year Manage gaps in skills and training needs Managing Conflict Identify different... Learn about: Managing Performance, Team Development, Team Training...

...workload can lead to a more productive workforce getting more important work done in less time and with less stress. Objectives This workshop will assist participants... Learn about: Problem Solving, Conflict Resolution, Decision Making...

...to offer delegates a structured and practical approach to dealing with stress. It will enable delegates to recognise and avoid stress by using methods and techniques described... Learn about: Conflict Resolution, Negotiation Skills, Problem Solving...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Skills and Training, Conflict Management, Difficult People...

...be sent together with an invoice close to the course date. This course is designed to give participants a full understanding of how to prepare and deliver an effective presentation... Learn about: Power Point, Basic Grammar, Body Language...

...to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills... Learn about: Negotiation Skills, Influencing Skills, Confidence Training...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Basic Grammar, IT Management, Communication Training...

...be sent together with an invoice close to the course date. The development of customer relationships is key to any successful organisation. Unless negotiations... Learn about: Customer Service Skills, Telephone answering, Improve Communication...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Communication Skills, Listening Skills, Oral Communication...

...difficult behaviour · The impact of work behavioural styles on working relationships · An introduction to transactional analysis Useful communication skills... Learn about: Difficult People, Behavioural intervention techniques, Conflict Management...

...structure for the meeting · The function of purpose statements · Practical considerations – attendees and environment etc The Chairperson · The role of... Learn about: Timetable scheduling for Management, Delegating Skills, Influencing Skills...

...contacts in the workplace It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers... Learn about: Conflict Resolution, Decision Making, Presentation Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Confidence Training, Gain Confidence, Emotional Intelligence...

...suitable for managers and professionals from all sectors who facilitate groups or teams and who are looking to develop their skills and techniques in this... Learn about: Communication Skills, Facilitation Skills, Decision Making...

...By the end of this course participants will understand: The definition of Coaching by Sir John Whitmore How to use coaching to produce higher productivity... Learn about: Coaching Skills, Positive outcom, Model of coaching...