Personal Development courses Belfast City

...and sell opportunities Get commitment to proceed successfully... Learn about: Training First Aid, Sales skills, Sales Marketing...

...Suitable for: People in Customer Service roles who already have the skill required to pass Level 2. People in Customer Service roles who already have...

...including military, doctors, businessmen, existing trainers, psychologists, mentors, housewives and people looking for a career change. If you are interested... Learn about: Life Coaching, Management Development, Business Coaching...

...of others Explore how motivation can help people carry out tasks to a desired performance level Explore the impact of ambience in the workplace and... Learn about: Team Performance, Team Training, Green zone...

...Behaviours and Integrity Create a culture that enables people to achieve their true potential Explore your own leadership style and deploy a wide range... Learn about: Team Training, Team Leader, Types of power...

...against objectives and agree plans for improvement for the following year Manage gaps in skills and training needs Managing Conflict Identify different... Learn about: Team Development, Ob satisfaction, Team Training...

...workload can lead to a more productive workforce getting more important work done in less time and with less stress. Objectives This workshop will assist participants... Learn about: Time management, Stress and Anxiety, Conflict Resolution...

...to offer delegates a structured and practical approach to dealing with stress. It will enable delegates to recognise and avoid stress by using methods and techniques described... Learn about: Negotiation Skills, Problem Solving, Stress Management...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Skills and Training, Difficult People, Assertive Behaviour...

...be sent together with an invoice close to the course date. This course is designed to give participants a full understanding of how to prepare and deliver an effective presentation... Learn about: Good Understanding of English Language, Presentation Skills, Confidence Training...

...to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills... Learn about: Assertive Behaviour, Verbal Skills, Confidence Training...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Communication Skills, Basic Grammar, Team Leader...

...be sent together with an invoice close to the course date. The development of customer relationships is key to any successful organisation. Unless negotiations... Learn about: Skills and Training, Customer Service Skills, Influencing Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Improve Communication, Communication Training, Verbal Communication...

...difficult behaviour · The impact of work behavioural styles on working relationships · An introduction to transactional analysis Useful communication skills... Learn about: Persuasion Skills, Conflict Resolution, Confidence Training...

...structure for the meeting · The function of purpose statements · Practical considerations – attendees and environment etc The Chairperson · The role of... Learn about: Influencing Skills, Timetable scheduling for Management, Communication Skills...

...contacts in the workplace It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers... Learn about: Conflict Resolution, Persuasion Skills, Negotiation Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Stress Management, Decision Making, Relationship Building...

...suitable for managers and professionals from all sectors who facilitate groups or teams and who are looking to develop their skills and techniques in this... Learn about: Communication Training, Skills and Training, Listening Skills...

...By the end of this course participants will understand: The definition of Coaching by Sir John Whitmore How to use coaching to produce higher productivity... Learn about: Coaching Skills, Model of coaching, Leadership Skills...