Personal Development courses Belfast City

...and sell opportunities Get commitment to proceed successfully... Learn about: Sales Strategy, Training First Aid, Sales Process...

...Suitable for: People in Customer Service roles who already have the skill required to pass Level 2. People in Customer Service roles who already have...

...including military, doctors, businessmen, existing trainers, psychologists, mentors, housewives and people looking for a career change. If you are interested... Learn about: Coaching Skills, Life Coaching, Time line therapy...

...skills – develop your ability to listen effectively and express your message clearly and concisely • Give strong team briefings – run meetings in an informative... Learn about: IT Management, Team Leader, Confidence Training...

...of others Explore how motivation can help people carry out tasks to a desired performance level Explore the impact of ambience in the workplace and... Learn about: Green zone, Team Training, Performance level...

...Behaviours and Integrity Create a culture that enables people to achieve their true potential Explore your own leadership style and deploy a wide range... Learn about: Types of power, Team Leader, Team Training...

...against objectives and agree plans for improvement for the following year Manage gaps in skills and training needs Managing Conflict Identify different... Learn about: Training needs, Team Development, Managing Performance...

...to offer delegates a structured and practical approach to dealing with stress. It will enable delegates to recognise and avoid stress by using methods and techniques described... Learn about: Time management, Stress-related risks, Negotiation Skills...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Decision Making, Assertive Behaviour, Conflict Resolution...

...be sent together with an invoice close to the course date. This course is designed to give participants a full understanding of how to prepare and deliver an effective presentation... Learn about: Power Point, Good Understanding of English Language, Confidence Training...

...to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills... Learn about: Gain Confidence, Verbal Skills, Persuasion Skills...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Team Training, Skills and Training, Communication Training...

...be sent together with an invoice close to the course date. The development of customer relationships is key to any successful organisation. Unless negotiations... Learn about: Delegating Skills, Customer Service Skills, Skills and Training...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Interpersonal Communication, Body Language, Skills Communication...

...difficult behaviour · The impact of work behavioural styles on working relationships · An introduction to transactional analysis Useful communication skills... Learn about: Conflict Resolution, Persuasion Skills, Decision Making...

...structure for the meeting · The function of purpose statements · Practical considerations – attendees and environment etc The Chairperson · The role of... Learn about: Delegating Skills, Difficult People, Influencing Skills...

...contacts in the workplace It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers... Learn about: Public Speaking, Communication Skills, Persuasion Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Relationship Building, Emotional Intelligence, Confidence Training...

...suitable for managers and professionals from all sectors who facilitate groups or teams and who are looking to develop their skills and techniques in this... Learn about: Problem Solving, Decision Making, Skills and Training...

...By the end of this course participants will understand: The definition of Coaching by Sir John Whitmore How to use coaching to produce higher productivity... Learn about: Positive outcom, Coaching Skills, Leadership Skills...