Personal Development courses Belfast City

...and sell opportunities Get commitment to proceed successfully... Learn about: Sales Training, Training First Aid, Sales skills...

...Suitable for: People in Customer Service roles who already have the skill required to pass Level 2. People in Customer Service roles who already have...

...including military, doctors, businessmen, existing trainers, psychologists, mentors, housewives and people looking for a career change. If you are interested... Learn about: Business Coaching, Time line therapy, Time management...

...of others Explore how motivation can help people carry out tasks to a desired performance level Explore the impact of ambience in the workplace and... Learn about: Team Performance, Green zone, Team Training...

...Behaviours and Integrity Create a culture that enables people to achieve their true potential Explore your own leadership style and deploy a wide range... Learn about: Team Training, Types of power, Team Development...

...against objectives and agree plans for improvement for the following year Manage gaps in skills and training needs Managing Conflict Identify different... Learn about: Training needs, Managing Performance, Team Development...

...workload can lead to a more productive workforce getting more important work done in less time and with less stress. Objectives This workshop will assist participants... Learn about: Time management, Stress Management, Stress-related risks...

...to offer delegates a structured and practical approach to dealing with stress. It will enable delegates to recognise and avoid stress by using methods and techniques described... Learn about: Stress-related risks, Problem Solving, Time management...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Problems and changes management, Managing Conflict, Problem Solving...

...be sent together with an invoice close to the course date. This course is designed to give participants a full understanding of how to prepare and deliver an effective presentation... Learn about: Presentation Skills, Good Understanding of English Language, Basic Grammar...

...to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills... Learn about: Influencing Skills, Body Language, Presentation Skills...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Communication Skills, Team Leader, Basic Grammar...

...be sent together with an invoice close to the course date. The development of customer relationships is key to any successful organisation. Unless negotiations... Learn about: Delegating Skills, Influencing Skills, Telephone answering...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Communication Skills, Cultural Communication, Skills Communication...

...difficult behaviour · The impact of work behavioural styles on working relationships · An introduction to transactional analysis Useful communication skills... Learn about: Conflict Management, Problem Solving, Basic Skills...

...structure for the meeting · The function of purpose statements · Practical considerations – attendees and environment etc The Chairperson · The role of... Learn about: Difficult People, Influencing Skills, Time management...

...contacts in the workplace It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers... Learn about: Communication Skills, Decision Making, Persuasion Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Self assessment, Emotional Intelligence, Decision Making...

...suitable for managers and professionals from all sectors who facilitate groups or teams and who are looking to develop their skills and techniques in this... Learn about: Problem Solving, Improve Communication, Skills and Training...

...By the end of this course participants will understand: The definition of Coaching by Sir John Whitmore How to use coaching to produce higher productivity... Learn about: Positive outcom, Model of coaching, Leadership Skills...