Personal Development courses Northern Ireland

...confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers... Learn about: Assertiveness Training, Confidence Training...

...and interpretations of what is happening to them. A one shoe fits all approach simply does not work in coaching. Be the best coach for your clients... Learn about: Time management, Time line therapy, Personal Development...

...sector organisations for over twelve years and previously held a number of senior management positions in industry. All delegates who successfully complete... Learn about: Improving Self-Confidence, Achieving Results, Resolving Issues...

...You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one... Learn about: Matrix Management, Maintaining Trust, Non-verbal Communication...

...Body language - techniques and examples of its use by experts - Oratory techniques and crucial points to remember - Using different resources and aids/when... Learn about: Body Language, Building Confidence, Oratory Techniques...

...powerful communication skills - Encourage audience participation and deal with questions and feedback - Use different visual aids professionally to enhance...

...for helping themselves manage their own stress positively. This course will assist delegates in identifying the negative symptoms of stress and help... Learn about: Relaxation Techniques, Stress Prevention, Identifying Causes of Stress...

...a certificate of attendance. The trainer for this course has extensive experience in design and delivery of communications skills programmes... Learn about: Key Skills, Sentence Structure, Communication Skills...

...objections Understand the importance of relationship selling on the phone Enhance their company's image by dealing professionally with incoming calls Understand... Learn about: Selling a Product, Telephone Etiquette, Incoming Calls...

...who are faced with challenging situations in individual and team situations. It is also helpful for managers who want to improve their effectiveness... Learn about: Creative Problem Solving, Effective Communication, Strategic Planning...

...It can also be closely tailored to the documents that people typically write in their organisation for in-house courses. Delegates are also encouraged... Learn about: Letter Writing...