Course not currently available
Personalized Service
Course
Online
Description
-
Type
Course
-
Methodology
Online
Customers in today’s fast paced world sometimes feel like they are just another face in the crowd. Personalized service builds a loyal customer base, and can be achieved through either a well-trained staff or by sophisticated web applications. Personalized customer service is delivered by well-trained customer service providers or it is facilitated by sophisticated software applications. This course discusses personalized customer service.
Reviews
Subjects
- IT
- Customer Service
Course programme
By the end of this course, the learner will be able to:
- Define personalized service
- Recognize the impact each employee has on personalized service
- Recall how personalized service builds customer loyalty
- List ways technology can lead to personalized service
- Identify some customer turn-offs related to personalized service
ed-next is the distance e-learning provider of choice. We’re affiliated to acknowledged online e-learning providers and we deliver over 500 academic, vocational and professional development courses. A recent and very exciting move has been our partnership with the University of Derby to enrol students on its highly respected undergraduate and postgraduate degree courses. As it’s so expensive ed-next’s comprehensive portfolio of courses addresses a huge range of work-based situations and skill levels, as well as academic content where relevant, and we cover all levels and all types of organisation, so there’s sure to be something in our collection that meets your needs. So why not come with us on an exciting journey of discovery, challenge, and personal improvement, with benefits for you, your career and your organisation.
Additional information
All materials are included in this course.
Personalized Service