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Online/Distance Customer Service Postgraduate Degrees
- Master
- Online
- Different dates available
- 3 Years
...success in their professional careers. After Graduation there are many scopes for the Individuals to make their career as Retail Executive, Retail Manager... Learn about: Supply and Chain Management, Business Communication, Communication Skills...
- Master
- Online
- Different dates available
- 1 Year
...The MBA is recognised internationally as the most suitable qualification to prepare business people for successful careers within the senior cadres of their organisations... Learn about: Business Administration, Business Ethics, IT Project Management...
Similar training in other typologies
- Short course
- Online
- Advanced
- Different dates available
...customer service and how to deliver them in the leisure industry. 10.30-11.15: Product knowledge. The backbone of amazing customer service. 11.15-11... Learn about: Customer Service...
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I booked two courses with John academy and did really like it, as they are perfect for refreshing your knowledge!
← | →
- Course
- Online
- Intermediate
- Different dates available
...In this course, you will be learning how your business or the company you are working for has the right leaders to run its management and operations... Learn about: Quality Training, Customer Service, Management Operations...
...In this course, you will be learning how your business or the company you are working for has the right leaders to run its management and operations... Learn about: Quality Training, Customer Service, Management Operations...
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I booked two courses with John academy and did really like it, as they are perfect for refreshing your knowledge!
← | →
- Short course
- Online
- Intermediate
- Different dates available
...Problem solving is not a chance process. This course will show the learner Structured Problem Solving is a team based and disciplined approach to Permanent Problem Resolution... Learn about: Problem Solving, Six Sigma, Product Development...
- Course
- Online
- Intermediate
- Different dates available
...Management Influences Which Affect the Industry The Development of the Hospitality Industry Hospitality Brands Accommodation Food Service Successful Quality Management... Learn about: Business Plan, Hospitality Management, Managing Yourself...
- Course
- Online
- Beginner
- Different dates available
...Discuss overview of key customer service elements Investigate the process of listening to, questioning and confirming customers’ needs. Understand how... Learn about: Customer Service, Customer Service Skills, Customer Care...
- Course
- Online
- Different dates available
...Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course.Office admin... Learn about: Ms Office, Office IT, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...challenging Customers and difficult situations Familiarity with audience research and analysis The ability to nurture and develop meaningful Customer relationships... Learn about: Communication Training, Customer Service...
- Course
- Distance Learning
- Advanced
- December
...Valued People Value Customers Myths about Empowerment Empowerment is Appropriate for All Organisations Developing a Set of Discretionary Awards Plus more Module... Learn about: Customer Care, Customer Management, Customer Manager...
- Course
- Online
- Different dates available
...Module Three – Gathering the Right Tools Module Four – Identifying Procedures to Include Module Five – Top Five Procedures to Record Module Six – What... Learn about: Customer Service, MS Excel, Ms Office...
- Course
- Online
- Intermediate
- Different dates available
...Customer Service Skills Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Focusing on the Customer... Learn about: Listening Skills, Telephone Skills, Customer Service...
- Short course
- Online
- Advanced
- Different dates available
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
...and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately... Learn about: MS Excel, Positive Thinking, Customer Service Checklist...
- Course
- Online
- Different dates available
...Two – Opening PowerPoint Module Three – Working with the Interface Module Four – Your First Presentation Module Five – Working with Text Module Six – Formatting... Learn about: Business Writing, Ms Office, Office IT...
- Course
- Online
- Intermediate
- Different dates available
...If there is one skill you should aim to master, then customer service skill is it. Skilled customer service professionals are always in high demand... Learn about: Relationship Management, Communication Training, Transactional Analysis...
- Course
- Online
- Beginner
- Different dates available
...exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples... Learn about: Customer database, Customer satisfaction, Problem Solving...
- Course
- Online
- Different dates available
...Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type. With this course you will gain a valuable... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
...and therefore improve guest satisfaction, profit and reputation. Poor service can have a negative effect on your business and can cause damage to your reputation... Learn about: Customer Service, Hospitality Marketing, Relationship Building...
- Course
- Distance Learning
- Advanced
- December
...The Customer-Focused Organization This module covers the following topics: Style Of Leadership Performance Management Coaching and Development Developing... Learn about: Retail Management, Promotions Coordinator, Customer Service...