PTP Training & Marketing Ltd courses

...of an effective Coach. (Delegates assess themselves against desirable qualities for a coach to possess) 12:15 Coaching process and key questioning skills... Learn about: Avoid talking, Coaching and Mentoring, Real issues...

...their present behaviour Overall confidence Building Personal & Professional Confidence - Timetable 09:30 - 10:00 Coffee & Course Objectives 10... Learn about: Confidence Training...

...what works well? And what doesn't? 10.45 - 11.30 What sort of people do you feel most comfortable with and why? 11.30 - 11.45 What is your preferred communication style?... Learn about: Communication Journalism, Communication Skills, Excellent Working Relationships...

...organising, people management and resources control. Emphasis throughout is on positive thinking and taking the team forward. Also in the day are included personal planning... Learn about: Team Leadership, Planning and Preparation of Projects, Team Leader...

...Are they measurable?) 11:00 - 12:00 Develop a Series of Measurements and Targets (What are the targets and how will they be achieved) 12:00... Learn about: Business to plan, Business Studies, Business Finance...

...They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outside of work. Better... Learn about: E Life Wheel, Mission Statement, Working Pattern...

...Better understanding of personality types and the best ways of communicating with others according to their preferences Techniques for tackling difficult... Learn about: Communication Training, Communication Skills, Communication Preferences...

...11.00 Communication Skills - The Basics (Understanding of the underlying attitude and approach to Influencing a given situation) 11.00 - 11.15 Coffee Break 11... Learn about: Communications Planning, Style employed, Communication Training...

...11.15 – 11.30 Break 11.30 – 12.15 Learning from the past – Self reflection activity and discussion 12.15 – 13.00 Becoming more resilient – What resilient... Learn about: Personal Resilience, Building Personal Resilience...

...The objective of this course is to introduce the delegates to the fundamentals of facilitation and is suitable for anyone who wishes to arm themselves... Learn about: Quality Controller, Skills sets, Facilitation Skills...

...How can we get everyone involved? 14:45 - 15:45 Case studies. Look what others have achieved. 15:45 - 16:45 Developing a green office charter and action... Learn about: Office management, Green Office Management, Ms Office...

...to present themselves for selection. A chance to identify (and provide solutions) how people’s attitudes to their role can change when they are under pressure... Learn about: Employment Law, HR skills...

...objectives When and how to delegate Understand key communication skills Understand the key concepts of motivation Understand the impact of attitude... Learn about: Decision Making, Interpersonal Skills, Management Tools...

...over the telephone and in writing) 12:00 - 12:45 VHF Channels of Communication (How to tune into someone elses wavelength and what eye movements really mean)... Learn about: Communications Planning, Presuppositions of NLP, Communication Training...

...12:30 - 13:30 Lunch break 13:30 - 15:00 Identifying quality improvement techniques (Feedback loops; generating action plans; measuring performance... Learn about: Quality Controller, Management Information Systems, Quality Systems...

...The opportunity to make the transition from technical/operative to a leadership/ management role An opportunity to develop some of the key skills required... Learn about: Management skills, Management Information Systems, Management Tools...

...(The 3 important elements - listening, questioning & feedback) 15:00 - 15:15 Tea 15.15 - 15:45 Scales (How to use a scale as a coaching tool)... Learn about: Management by Coaching, Leadership skill, Knowledge Retention...

...Understanding the models and tools available to help you. 10:15 - 11:00 Managing Stakeholders/Networks How to identify your key primary and secondary stakeholders... Learn about: Communication Skills, Management Tools, Secondary stakeholders...

...along with questioning and listening skills and target setting. A greater confidence in handling appraisals An understanding of the purpose and benefits... Learn about: Listening Skills...

...of assertive communication in challenging other peoples behaviour An understanding of how to manage emotions for better effect An overview of practical... Learn about: Communication Training, Communication Skills, Communications Planning...