Receptionist skills courses

...The 17 modules that make up this detailed course should take around ten hours to complete, meaning it’s easy to pick up your new skills around your existing work and family obligations. Also, the course is yours for life, meaning you are free to go... Learn about: Database training, Communication Training, Team Training...

...Cover key knowledge and skills required for medical and dental receptionists to engage in safe practice. Suitable for: Dental or hospital receptionist teams...

...Aimed at: All medical receptionists who are new in post and/or have not attended this study day in the past. Content. The role and the function of the receptionist. Identification of problem areas in the role of a GP' s receptionist. Communication skills to include listening, questioning and using...

...As well as providing a theoretical grounding, this workshop will also give the participants the opportunity to utilise and practice their developing skills and competencies through activities and discussions. Suitable for: Receptionists...

...This course will help you learn the computer skills your need in order to work in an office as an administrator, receptionist or secretary. In particular, you will learn how to create, write, edit and format letters and documents using Word. You will learn how to create spreadsheets using Excel... Learn about: Office IT, Ms PowerPoint, Ms Word...

...Aimed at: Medical receptionists who have more than one year's experience, who may have attended a previous basic course, or who have extra responsibilities. Content. Assertiveness skills for dealing with difficult people. Handling complaints and dealing with difficult situations. The current...

...15-25 words per minute. Those who wish to learn to touch type accurately at approximately 15-25 words per minute. · The ability to type accurately at 15-25... Learn about: Keyboard Skills...

... provides the skills and knowledge needed to progress to the next level of learning in IT user skills or any subject where good IT skills are required... Learn about: It skills, Business Administrator, Data input...

... and telephone-based roles, e.g. receptionist, PA, customer service and sales personnel who are in a hurry - pay by our secure shopping cart to get your download immediately - See www.TrainingTakeaway.co.uk for more details...

...Course Content Identifying the skills required of a receptionist Projecting a business image visually and by telephone How to enjoy providing a...

...To provide the receptionists with the skills, knowledge and confidence to develop a positive, lasting relationship with your customers on the telephone and face to face. Suitable for: Anyone...

...This course will provide you with a comprehensive knowledge of how to deal with people in a receptionist role. Suitable for: This course is perfectly suited to new and existing receptionists, secretaries or administrators. Anyone who is greeting or dealing with customers either on your premises...

...This course with prepare you for working in an office or as a receptionist, administrator, supervisor, or in customer care. You will learn how to answer and make calls, speak to customers and work colleagues, how to sound polite, how to understand common work conversations, how to ask questions... Learn about: Ms Office, Word Processing, Customer Care...

... professionally. To develop and maintain a positive attitude. To develop and appreciate own strengths. To work on a personal action plan. Suitable for: Receptionists...