Rhodes Training and Development Ltd courses

...and provide strategies to help resolve conflict when it arises. Course Objectives To understand the root causes of workplace conflict To apply a personality...

...Conflict Management The Common causes of conflict Why conflict management 5 strategies for handling conflict A model for conflict resolution De-escalating...

...Questioning techniques Further Development Effective Communication Assertiveness Rhodes Training & Development...

...that are measurable Ensuring objectives are SMART Communicating plans effectively Evaluating progress Repositioning Visionary Planning Dealing with uncertainty...

...participants and inform them of the purpose of the meeting Set an agenda Structure and control a meeting Summarise and record decisions and decisions...

...Employers who need to include these procedures into their policy framework to meet legislation. Objectives How will you and your organisation benefit…...

...Further Development Business Planning Budgeting with Microsoft Excel Introduction to Project Management Presentation Skills Public Speaking...

...and pre-planning Getting the best out of the interview Creating a comfortable environment for interviewing Building rapport with the interviewee Questioning...

...(if applicable) Mentoring Programs Understanding mentoring programs Developing mentoring programs Dimensions and Styles of Mentoring Mentoring dimension...

...Executives, Managers and Supervisors Managing Absenteeism Duration: 1 Day Programme aims: To learn about the importance of controlling absence To provide...

...Assertiveness Influencing, Persuading and Negotiating Conflict Management Effective Communication Practical Leadership... Learn about: Organisational Change...

...and Implementation The way that public and private sector organisations are perceived by their market, suppliers and regulators has a direct correlation...

...The theory of ‘Transactional Analysis’ Influencing thoughts and ideas Influencing actions and plans Persuading Others Demonstrating confidence Selling...

...Practise the skills of assertiveness and active listening. Deal effectively and confidently with disciplinary conflict situations. Further Development...

...objectives Writing S.M.A.R.T. performance objectives Conducting the appraisal interview Supporting Staff The role of the coach Identifying and planning...

...develop their leadership skills. Course objectives Upon completion of this course you will be able to: Identify the key characteristics of effective leadership...

...Develop the skills and confidence levels when approaching a presentation. Suitable for: Individuals who are required to produce and deliver presentations to others...

...way the brain works and how it can be trained to harness your creative side in order to find innovative solutions to issues and situations. The course...

...On-going Case Study used during the workshop. Apply knowledge to work based projects. On-line templates and models provided for use after the course...

...those responsible for recruitment and selection should develop their interviewing skills towards the competence/behavioural based approaches to ensure...