Southampton City College courses

...Special installations or locations Appendices Equipment Requirements: All equipment will be provided by the college. Assessment: A one hour multiple-choice...

...inspection and testing of low voltage installations. It is not suitable for those coming into the industry with limited experience of inspection and testing...

...aid the student in performing basic dimensional metrology experiments. Course Content: Experiment List: External Plain Gauges Taper gauges internal external...

...ASET 1 Day Appointed Persons First Aid About the course: This course is designed for low risk areas and the qualification allows the appointed person...

...24/11/2009 Not specified 125 10 B01578 003 11/01/2010 - 12/01/2010 Not specified 125 10 B01578 004 01/03/2010 - 02/03/2010 Not specified 125 10 B01578 005 10/05/2010...

...Assessment: Delegates are assessed by an examination paper consisting of 30 multiple choice questions. Delegates who achieve 20 or more correct answers...

...00:00 16/02/2010 - 18/02/2010 Not specified Fee Enquiry B01978 003 00:00 - 00:00 20/04/2010 - 22/04/2010 Not specified Fee Enquiry B01978 004 00:00...

...who are working in a PRINCE2® project and need to understand the approach to be effective. Project Support personnel - who will be supporting a PRINCE2® project...

...in order to successfully apply the method for their clients. The course is delivered in an entertaining and highly interactive manner with many real...

...customers in writing or using ICT · Deal with customers face to face · Deal with customers by telephone · Deliver reliable customer service · Deliver customer...

...to progress as a team leader. Course Content: · Lead a team which directly provides services or produces goods. · Responsible for making sure the team...

...premises Recognise diversity when delivering customer service Deliver customer service using service partnerships Organise the delivery of reliable customer...

...Assessment: Assessment is by a series of assignments, in the form of a written essay or a personal or group presentation. There is one assessment...

...and the market place within which you operate The basic concepts of quality, continuous improvement and change Equipment Requirements: All equipment is supplied by the college...

...Provide learning opportunities for colleagues Manage a budget Manage a project Monitor and solve customer service problems Work with others to improve...

...two written (1500 - 2000 words) and two skills based A work based project A Continuing Professional Development (CPD) record and plan There are no formal...

...the following units: Training in context Identifying and prioritising learning needs Designing training Delivering, assessing and evaluating training Learning Style...

...Manage a project Manage a programme of complementary projects Work with others to improve customer service Build your organisation's understanding of...

...be invited to attend a series of workshops to gain the necessary knowledge Management CMI NVQ Level 5 About the course: This qualification is intended...

...002 Not specified Fee Enquiry B01914 003 09:00 - 16:00 16/11/2009 - 13/07/2010 Not specified Fee Enquiry B01914 004 16/09/2009 - 23/06/2010 Not specified...