Southampton City College courses

...(subject to an additional fee). Code : Time : Duration : Day : Tuition Fee : Admin Fee B01917 001 13:00 - 17:00 17/09/2009 - 24/06/2010 Thursday Fee Enquiry...

...language and tone to influence better outcomes Importance of clear communication Handle challenging behavior in the review Provide balanced feedback...

...to influence better outcomes The importance of perception - why we feel as we do Applying course outcomes in the workplace environment Handle challenging...

...hostile customers and complaints. Course Content: Understand conflict and why it happens Identify the stages of the service cycle Personality styles...

...CMI Management Qualifications, NVQ's in Management. Code : Time : Duration : Day : Tuition Fee : Admin Fee B02282 001 09:30 - 16:30 24/09/2009...

...confidence in the skills required to manage poor performance and behavioral problems effectively Preparing for grievance and disciplinary interviews Equipment Requirements...

...Take charge of your working day! If you work late, miss deadlines, or arrive late to meetings then this course is a must. A one day workshop that shows...

...Develop your existing skills Plan a great message Anticipate your audience's needs Deliver with confidence Practice and feedback in a safe environment...

...Day : Tuition Fee : Admin Fee B02316 001 09:30 - 16:30 Not specified...

...anxiety and depression. The good news is that we can all get off the rollercoaster of Stress if we know how! Our saying is: When the going gets tough the tough get more resources!...

...for fact finding Practical questioning skills Selling benefits not features Strategies for addressing the power balance Gaining commitment Anticipate...

...methods for delivering training. Who is this suitable for? This workshop is aimed at trainers that deliver Management and Soft skills and IT Training within their organisation...

...will want to return again and again, whether they are internal clients or external customers. As a business no one can afford to get it wrong...

...12:30 14/06/2010 - 14/06/2010 Monday...

...Run simulations of programs and produce components. Code : Time : Duration : Day : Tuition Fee : Admin Fee B02233 001 Not specified...

...introduction into generating 3 & 5 axis milling programs using CAM software. They cover, importing of models, orientation, stock creation, Cutter creation...

...drawing and print a 2D drawing. It is required that candidates for all courses are employed and must have achieved or be working towards the equivalent of level three...

...(Part 2) About the course: This workshop is two full days and is intended for those who require more advanced knowledge of AutoCAD 2010 and skills to enable...

...This workshop is two full days and is intended for those who require more advanced knowledge of AutoCAD 2010 and skills to enable 2D drawing to be created with greater productivity...

...Cutting grinding and trimming techniques Code : Time : Duration : Day : Tuition Fee : Admin Fee B01238 013 Not specified...