Southampton City College courses

...This programme is designed for senior managers who have responsibility to translate organisational strategy into effective operational performance...

...language and tone to influence better outcomes Importance of clear communication Handle challenging behavior in the review Provide balanced feedback...

...Learn the tools to maximise potential through creating constructive interactions and boosting personal self-esteem A one day workshop for practical guidance...

...and effectively with customer conflict without getting burnt out. Suitable for anyone who would like to feel more confident when dealing with angry...

...The plan is for everyone to feel a part of something great! Suitable for any group who would like to work more effectively as a team and spend some quality time together...

...confidence in the skills required to manage poor performance and behavioral problems effectively Preparing for grievance and disciplinary interviews Equipment Requirements...

...Duration : Day : Tuition Fee : Admin Fee B01239 001 09:30 - 16:30 23/09/2009 - 23/09/2009 Wednesday 95 B01239 002 09:30 - 16:30 08/12/2009...

...Develop your existing skills Plan a great message Anticipate your audience's needs Deliver with confidence Practice and feedback in a safe environment...

...A practical toolkit to help with successful face- to-face selling. This is a highly interactive workshop aimed at giving you the practical tools to...

...triggers Analyse your own stress levels Recognise the symptoms of stress Learn stress busting techniques Analyse work/life balance Develop an action...

...It is packed full of useful tips for getting the most out of your calls and building a great customer relationship. Suitable for anyone currently dealing...

...Course Content: Workshop outcomes and benefits: Building self confidence in the trainer Learning to maximise your style of delivery Measuring and checking...

...how your customers communicate with you Share best practise and define the VIP service The Magic cycle, - a service modelTurning the complaint into a winning...

...12:30 14/06/2010 - 14/06/2010 Monday...

...This workshop provides an overview of programming and editing techniques used when operating a CNC mill in either 3 or 3+2 axis operations. Covering...

...include an explanation of Health and Safety requirements, an introduction to the software, Tool bar orientation, Graphical display and animations...

...The workshop will cover setting up the CAD workspace environment, basic draw and edit. Application and Modification of 2D AutoCAD (Part 1) About the course...

...Multilines Polylines Point and co-ord positioning Plot setting Code : Time : Duration : Day : Tuition Fee : Admin Fee B02232 002 Not specified...

...Course Content: Blocks and Xref's Symbols and Library's Isometric drawing Drawing administration UCS Manipulation Background settings Advanced Dimensioning...

...Gelcoat application Preparation and cutting reinforcements containing aramid fibres Calculation of resin to fibre ratios Lay up and consolidation techniques...