Conflict Management Training City of London

...The purpose of conflict. Changing what you do for a different outcome. Defining a difficult person. Working with difficult people. Using honesty and agreement. Turning arguments into discussions. Defusing blame. Active listening and responding. Understanding the roles people play. Dealing... Learn about: Managing Conflict, Communication Skills, Conflict Management...

... that its people have to deal with externally. Although not every conflict has an easy-to-achieve resolution, most do, it's just that in our experience, people are more adept at avoiding conflict than seeing what needs to be done to resolve it. Our Conflict Management Training will give your people usable... Learn about: Coaching training, Effective Communication, Coaching Skills...

... from the beginning. We start our management training by squashing that assumption and get down to the truth that all managers need some basic skills to help them be a success in the... Learn about: Assertiveness Training, Confidence Training, Effective Communication...

...reputation you want and the respect you deserve. Being a senior manager means you have been recognised as someone who can fulfil your organisation's vision and values... Learn about: Confidence Training, Communication Skills, Assertive Behaviour...

... project management brings all the disparate elements together and unlike trying to herd cats, is a way to draw the best from people, skills and processes. With us delegates learn to manage projects and people. Tailored specifically to each group our Project Management Training Programmes are designed... Learn about: IT Project Management, Confidence Training, Assertive Behaviour...

...? In our work on performance appraisals and performance management, we give people real and practical skills to help them become more effective managers. So by the time they have to carry out a formal appraisal, it's far more a summary of an on-going process rather than a process driven exercise... Learn about: Effective Communication, Customer Service, Assertiveness Training...

...want to improve their ability to influence and negotiate. You'll get the opportunity to practise a variety of tools and techniques to see what works... Learn about: Effective Communication, Strategic thinking, Assertive Behaviour...

...the people to whom they present. Speak to us about a tailored Storytelling programme and who knows….you may live happily ever after as well... Learn about: Confidence Training, Customer Service, Executive Presentation...

...you to continually "come up with the goods". As a matter of course, you are called upon to: Give keynote speeches Chair crucial meetings Develop vision... Learn about: Customer Service, Assertiveness Training, Confidence Training...

...and come out looking good. If you feel confident that you can handle any attempt, by whichever media, to wrong-foot you, you are more likely to project... Learn about: Negotiation Skills, Executive Presentation, Customer Service...

...to support the creation of a dynamic presentation and not a predictable slide show. This is an excellent starting point for communicating ideas and information to other people... Learn about: Conflict Management, Effective Communication, PowerPoint Presentation...

...when you are called upon, you will want to be not just adequate, you will want to be brilliant, inspiring, charismatic, memorable and confident... Learn about: Executive Presentation, Assertiveness Training, Negotiation Skills...

...Personal Impact Training Programmes are designed to help delegates change their effect on those around them by making simple changes in behaviour. There... Learn about: Negotiation Skills, Confidence Training, Customer Service...

...If you're fortunate, you may have customers or potential customers clamouring at your door. Most of the time, though, most of us have to go out and sell or pitch for business... Learn about: Executive Presentation, Confidence Training, Conflict Management...

...Retaining objectivity in the face of someone else's emotions -How to present difficulties and problems without dumping -Guiding someone to a solution... Learn about: Confidence Training, Executive Presentation, Effective Communication...

...If you're not having meetings, then you're probably not communicating very well with your people. If you are running meetings that bog down in sludge... Learn about: Assertiveness Training, Assertive Behaviour, Executive Presentation...

...and the people in it. We say that the true skill of consultancy is to be bold, but not cut-throat; authentic without being mercenary. It could be teams not working well together... Learn about: Assertiveness Training, Team Training, Assertive Behaviour...

...Tailored specifically to each group our Team Building Programmes are designed to help create and nurture successful, professional, productive and happy teams... Learn about: Effective Communication, Negotiation Skills, Executive Presentation...

...understanding of the dynamics of influencing people. There may be groups of people in your company who need to gain more understanding in how to adapt... Learn about: Executive Presentation, Customer Service, Conflict Management...

...Our interview skills training will help you get to grips with your anxiety so you can actually enjoy the interview process and present yourself in the best possible light... Learn about: Customer Service, Assertive Behaviour, Negotiation Skills...