Interpersonal Skills Training Tyne and Wear

...They Aren’t the Same Thing · Asking Questions · Communicating with Power 3 Non-Verbal Communication Skills · Body Language · The Signals You Send to Others... Learn about: Negotiation Skills, Communication Training, Sharing Opinions...

...Our Goals · Types of Negative Thinking · Case Study · Personal Application 4 Communication Skills · Listening and Hearing: They Aren’t the Same Thing ·... Learn about: Body Language, Communications skills, Assertiveness Training...

...· What is Eustress? · Understanding the Triple A Approach 3 Creating Stress-Reducing Lifestyle · Eating Properly · Exercising Regularly · Sleeping Well... Learn about: Reduce stress, Stress and Anxiety, Stress Support...

...and Motivation 3 Object-Oriented Theory · The Carrot · The Whip · The Plant 4 Using Reinforcement Theory · A History of Reinforcement Theory · Behaviour... Learn about: Morale Issues, Personal Toolbox, Manager Development...

...Anger · The Cycle of Anger · Understanding Fight or Flight · Common Myths About Anger 3 Do’s and Don’ts · Unhelpful Ways of Dealing with Anger · Helpful... Learn about: Gaining control, Anger Management, Personal plan...

...and Possible Solution 6 Eating Out · Ordering in a Restaurant · About Alcoholic Beverages · Paying the Bill · Tipping 7 Business E-Mail Etiquette · Characteristics...

...experience in design and delivery of stress management training. The trainer has been successfully delivering training to both public and private sector... Learn about: Personal Responsability, Stress Management, Good Habits...