Training Scotland

...for Door Supervisors which covers the knowledge and understanding that all candidates must prove in order to be issued with their licence to practice... Learn about: Private Security, Skills and Training, Physical Intervention...

...they are to where they want to be. However coaching is actually so much more than that. You also assist your client in becoming clear about their values... Learn about: Time line therapy, Management Development, Life Coaching...

...This course on professional written communication is important for everyone, however this course will be especially beneficial for managers and directors... Learn about: Maintaining Corporate Style, Raising a Query, Role of Proofreader...

...The aim of this course is to enable delegates to use a more confident approach when developing productive working relationships. This Assertiveness... Learn about: Being Persuasive, Interpersonal Skills, Positive Body Language...

...responsibility for financial matters and those who need to know more about finance to improve their planning, costing and budgeting skills. This course... Learn about: Capital Expenditures, Expense Control, Revenue Expenditures...

...this course will recieve a certificate of attendance. Suitable for anyone who needs to influence others in order to achieve their goals. Managers responsible... Learn about: Building Rapport, Convincing Others, Conflict Strategies...

...The course is designed to give participants a full understanding of how to prepare and deliver an effective presentation. It is highly practical with opportunities for practice... Learn about: Oratory Techniques, Building Confidence, Body Language...

...Barriers to good communication - Using a simple structure to plan effective communication - How behaviour and personality influence the way people communicate... Learn about: Key Skills, Presenting Ideas, Speaking Clearly...

...objections Understand the importance of relationship selling on the phone Enhance their company's image by dealing professionally with incoming calls Understand... Learn about: Incoming Calls, Selling a Product, Company Image...

...This one day project management training course provides an introduction to the principles of Project Management. No prior knowledge or Project Management experience is assumed... Learn about: Managing Quality, Managing Risk, Setting Goals...

...with the latest HSE guidance. The legal requirements Assessing the risks Managing asbestos in buildings Records, monitoring and review... Learn about: Managing Asbestos, Assessing Risk, Inspiring Others...

...This course is ideally suited for anyone who wishes to be able to identify and where necessary be able to deal appropriately with bullying and or harassment in the workplace... Learn about: Types of Bullying, Handling Bullying Informally, Team Action Plans...

...Describe the benefits to the trainee - Demonstrate how to clearly identify what training their business needs - Describe possible solutions to a business shortfall... Learn about: Information Gathering, Creative Thinking, Training Programmes...

...and achieving unanimous, win/win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating"... Learn about: Causes of Stress, Building Rapport, Effective Facilitation...

...proof-reading skills and understand how to produce professional reports. Course Content: Writing to communicate: · Identifying the barriers to understanding... Learn about: Letter Writing...

...and Practitioner Exams A 2-day classroom revision workshop where you will sit both the official Foundation and Practitioner exams (exam fees are included in the price)...

...discussing and practicing the practical application of these skills in a facilitated environment. This 2-day event also includes the practitioner examination...

...to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry. All delegates... Learn about: Structuring Meetings, 7 types of difficult people, Designing Agenda...

...and identify the common causes in the workplace and at home - Identify the most common effects of stress on their quality of life - Learn relaxation techniques... Learn about: Identifying Causes of Stress, Stress Management, Assessing Stress Level...

...This is followed by a pragmatic insight into each juncture of the sales cycle. The aim of this course is to enable delegates to forget the 'hard sell' approach... Learn about: Interpersonal Skills, Building Rapport, Controlling the Sales Interview...