Training Scotland

...Door Supervisors qualification. In March 2012 the SIA announced the intention to require existing door supervisors who had achieved the pre-QCF Door Supervision... Learn about: Physical Intervention, Door Supervisor, Private Security...

...the negative emotions and all the things that have stopped you in the past. Life coaching courses are based on the basic skills of ICF, but even go beyond... Learn about: Life Coaching, Management Development, Coaching Skills...

...by professionals to enable you to work to the very highest standards. This course includes: - The role of the proofreader - The difference between screen and paper... Learn about: Role of Proofreader, Maintaining Corporate Style, Tips and Techniques...

...The aim of this course is to enable delegates to use a more confident approach when developing productive working relationships. This Assertiveness... Learn about: Assertive Behaviour, Dealing with People, Achieving Results...

...The course is delivered in an easy to understand style by a highly experienced tutor. The trainer for this course has extensive experience in design... Learn about: Account Statements, Capital Expenditures, Profit and Loss...

...the power of influencing skills into their personal armoury will really benefit from attending both programmes. All delegates who successfully complete... Learn about: Building Rapport, Maintaining Trust, Body Language...

...Channel excess nervous tension positively - Value the diversity of accents and examine and analyse their impact... Learn about: Oratory Techniques, Building Confidence, Body Language...

...ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers... Learn about: Speaking Clearly, Sentence Structure, Communication Skills...

...Delegates will take a confident/assertive approach to sales calls The importance of effective listening is stressed This course will enable each delegate... Learn about: Telesales Structure, Gathering Information, Incoming Calls...

...studies and prepares delegates for learning additional project management skills; managing people in projects etc. All delegates who successfully complete... Learn about: Stakeholder Management, Managing a Workplan, Roles and Responsibilities...

...and delivery of health and safety training programmes and is qualified by NEBOSH (National Examination Board for Occupational Safety and Health)... Learn about: Quantitative Risk Assessments, Managing Asbestos, Inspiring Others...

...This course is ideally suited for anyone who wishes to be able to identify and where necessary be able to deal appropriately with bullying and or harassment in the workplace... Learn about: Establishing Boundaries, Creating Positive Work Environment, Handling Bullying Formally...

...and private sector organisations for over ten years and previously held a number of senior management positions in industry. Course Content... Learn about: Analysis Training, Training Programmes, Business Shortfalls...

...and group basis Using different styles of language to build rapport Identifying potential causes of stress Taking control and planning a positive course of action... Learn about: Strategic Planning, Effective Communication, Win/Win Solutions...

...minutes · Reports · Structuring reports, externally and internally · Techniques for breathing life into a report... Learn about: Letter Writing...

...study you can attend your 2 day workshop. The workshop will give you the opportunity to consolidate your PRINCE2 knowledge and both PRINCE2 exams...

...PRINCE2 TM Practitioner level certification. TARGET AUDIENCE This course is aimed at anyone wishing to gain the qualification, ideally having already achieved...

...to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry. All delegates... Learn about: 7 types of difficult people, 7 Different Ways of Preparation, Structuring Meetings...

...Turn setbacks to their advantage - Take personal responsibility for managing their stress Course benefits: - Learn how managers and individuals can manage... Learn about: Assessing Stress Level, Stress Management, Positive Course of Action...

...This is followed by a pragmatic insight into each juncture of the sales cycle. The aim of this course is to enable delegates to forget the 'hard sell' approach... Learn about: Body Language Techniques, Interpersonal Skills, Controlling the Sales Interview...