Training in Tyne and Wear

...This is mandatory for door supervisors and recommended for security guards, stewards and those employed within the security industry. Course review...

...Section 117 PACE and Articles 5, 3 and 2 of the Human Rights Act 1998. Understand the medical implications of handcuffing, including positional asphyxia...

...Tendency What is Central Tendency Measures of Central Tendency Balance Scale Simulation Absolute Difference Simulation Squared Differences Simulation Median...

...It will be theoretical and interactive. There will be group work and case studies will form part of the training...

...by professionals to enable you to work to the very highest standards. This course includes: - The role of the proofreader - The difference between screen and paper... Learn about: Maintaining Corporate Style, Raising a Query, Standard Symbols...

...It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course... Learn about: Achieving Results, Interpersonal Skills, Enhancing Personal Image...

...The course is delivered in an easy to understand style by a highly experienced tutor. The trainer for this course has extensive experience in design... Learn about: Expense Control, Profit and Loss, Capital Expenditures...

...The aim of this course is to enable delegates to effectively prepare for, chair and manage the commitments gained at a meeting. It also emphasises effective communication... Learn about: 7 types of difficult people, Managing Commitments, Effective Communication...

...This one day introductory programme will be followed later in the year with our 2 Day Advanced influencing Skills programme. Anyone who is new to introducing... Learn about: Building Rapport, Matrix Management, Motivations of others...

...and strategies to colleagues and senior management. All delegates who successfully complete this course will receive a certificate of attendance. Course Content... Learn about: Body Language, Oratory Techniques, Gathering Information...

...be covered include practicing goal planning, prioritising and managing time more effectively. This program is suitable for individuals who want to improve... Learn about: Assessing Stress Level, Stress Management, Good Habits...

...Barriers to good communication - Using a simple structure to plan effective communication - How behaviour and personality influence the way people communicate... Learn about: Sentence Structure, Communication Skills, Key Skills...

...Learn how to move away from the basic selling relationship to a consultative selling and relationship-based customer retention model Develop your knowledge... Learn about: Interpersonal Skills, Creating Professional Relationships, Controlling the Sales Interview...

...understand how to control each sales call and take confidence in their role. Effective techniques in dealing with 'gate-keepers', overcoming objections... Learn about: Telephone Etiquette, Overcoming Objections, Incoming Calls...

...The trainer has been successfully delivering training to both public and private sector organisations for over ten years and previously held a number... Learn about: Managing Quality, Roles and Responsibilities, Managing Risk...

...whether a factory, warehouse or office which may contain asbestos products, you need to consider risks of exposure to people using, or doing works in the building... Learn about: Legal Requirements, Managing Asbestos, Assessing Risk...

...directors and managers with health and safety roles. The trainer for this course has extensive experience in design and delivery of health & safety training programmes... Learn about: Risk Assessment, Substance Abuse Prevention, Hazardous Substances...

...gained in real life situations and for their ability to inspire delegates. The trainer for this course has extensive experience in design and delivery... Learn about: Safety Committee, Involving Employees, Training Programmes...

...of resources within your organisation - Recognise the different points of focus and organisational levels for TNAs - Make informed decisions about... Learn about: Identifying Issues, Analysis Training, Performance Management...

...news or information barriers to effective facilitation Using a simple structure to plan effective communication Communicating more effectively on an individual... Learn about: Creative Problem Solving, Win/Win Solutions, Taking Control...